I'm not purchasing a vehicle at this moment but I have bought 3 off Steve. His vehicles are clean,…read morehe doesn't lie to you on what it needs , if it needs anything. He truly does go above and beyond for his customers. His vehicles are definitely worth every penny and S&S Auto will DEFINITELY be my choice for any further automotive purchases in the future. So Thank You Steve for everything you have done for me & my family. Linette Lee Whitehall, New York 12887

AVOID THIS PLACE!!! He sold my grandson a used Audi A6. The 3rd day he had the car it broke down on…read morethe northway. It was towed at OUR expense from exit 16 to Whitehall. After having the Audi for over a month for repairs he informs my grandson that the engine is no good, so he's going to even trade him a Pontiac Grand Prix & he won't charge him the $2500 for the work that was done before they came to the conclusion that the Audi was NO GOOD. Now 2 days after getting the Pontiac it's broke down & my grandson is once again without a car or his $4600 he paid him. I'm calling an attorney tomorrow, if it was earlier in the day I'd do so now. This guy needs to lose his dealership license! By the way I couldn't post without giving at least 1 star to this business, in my opinion he deserves "0" stars!

I highly recommend Liberty Auto in Fair Haven, VT. The used car I purchased (with the extended…read morewarranty) is clean, in great condition and was inspected with no issues found. The offered price was fair and within my price range. The staff were friendly, professional, responsive to all my questions and had excellent attention to detail. The paperwork was processed quickly and efficiently. I very much appreciate their professionalism and kind, knowledgeable service. The whole process could not have gone more smoothly. Many thanks to Liberty Auto for making the process so seamless and selling me a terrific car. - Cynthia

If I could mark this a ZERO stars I would. See my first review after we bought the car: Just wanted…read moreto WARN people we bought a car in October. I love the car but not all the problems we have had no willingness for anything to be done about it. The car did not get done over as promised. We were promised a tune-up before we took ownership and since we have had to do a tune-up already that obviously was a LIE. The car had many air fresheners in and come to find out there is mold growing under the carpets in the back because the sunroof drains are clogged and have been leaking for probably a year. Then there was the lovely salesperson who did nothing but LIE to us. We told him what we could afford he told us what payment would be guaranteed and we are paying $ 300.00 more than we discussed. We had to go back 3 times to complete the paperwork. he let us take the car without the paperwork signed as he didn't even know how to work the computer he asked me to help him and I don't work there. he also added a $4000.00 warranty that was never discussed with us and is useless. When I emailed him about all this he did not acknowledge anything I just asked me the third time we had to go in to get the paperwork signed he asked me if I was still mad. I guess that is what you get when you hire a drunk who passes out on the couch in the showroom. I have reached out a few more times to Liberty and obviously, they don't care about their customers or repeat business. I had heard very good things about Liberty but that was not our experience. To present time: 03/06/2024: Our water pump went and for people that do not know it is in the middle of the engine of a 2017 Ford Explorer. That useless warranty that Liberty sold us with the lies they tell you that the bank requires it was just that useless and the bank does not require it as we checked. It is a drivetrain warranty so our water pump that is in the middle of the engine should have been covered but guess what it was not. Conveniently everything else in the motor was named but that. So pretty sure Liberty gets a kickback for lying and selling these to customers and when it can be used for repairs the item that needs to be covered just falls off mysteriously and is not covered. The whole thing is a SCAM. My car was diagnosed by my trusted mechanic but due to the cost, we were trying to use the warranty that no one accepts it had to go into Liberty to have it looked at. We were quoted about $4000 to have it fixed at a dealership. If you want your car diagnosed correctly or fixed correctly THIS is not the place. Chris Murray has to be one of the most incompetent mechanics around not to mention super rude. He insisted my mechanic who is one of the best in Rutland was wrong and it was my freeze plug. I had to have my mechanic call him to tell him he was absolutely incorrect. He still said it was my freeze plug which at that point I ended up calling him an idiot and hung up on him as there was not enough time in the day to deal with that type of stupidity. So needless to say the warranty covered nothing and we paid out of pocket for our trusted mechanic who was able to fix it for half the price and fixed it correctly. If you are going to have a head mechanic please make sure he knows what he is doing and did not get his auto experience out of a cracker jack box. As for management, they are just as useless. All the issues we had with this purchase they have never reached out to try and fix anything except a response to my Google review. I did reach out when we were having all our issues in the beginning just with no response. People are going to use who they want I understand that. Just hoping my review can save someone the headache that we have been subjected to by Liberty Auto

Rick Curtis and his son Ryan are top notch. My first truck ever was bought from Rick in the early…read more90s when he was a salesman for a local dealership. Since then, he has established his own quality auto sales business in Pittsford along Rt 7 just outside of Rutland. I am a repeat customer because Rick sells quality used cars fairly priced. He is honest, upfront and cares to go the extra mile to make sure your purchase is stress free. Thank you so much for taking care of me and my family over the years Rick and Ryan.

Thad has been there over a number of vehicles and is my go to. We had a goal of getting my '08…read moreTacoma to 300k and we only got to 272,000 miles. We were both so bummed. Thad is doing oil changes on my 22 Tacoma, and is my source for tires. I trust him more than the car dealer. Thad has been a local business for decades. Ya only stay in business that long if yer real, especially in Bristol. He's done jobs big and small, and pointed me in the right direction on other jobs. New engine? Sell it? I've gotten a yes to both questions. And then some advice. If a job is too big for him, he'll tell ya no and also who you can trust to do it right. No garage is cheap. Ya get what you pay for, and this place is no nonsense good work. Thad's Auto is my go to.

We just moved our daughter to Bristol, VT and her car had a flat! We call Thad who took car of it…read moreright away at a very vary reasonable price! Several days later we called him again to purchase Snow tires. He was able to get them for her that same day and the price was amazing! He is a great, honest person. We will certainly continue to use him as her mechanic. Thank you Thad!!

Had a great experience with Matt and his team helping my daughter buy her first car. They made the…read morewhole process easy and stress-free, and we felt great about the entire experience. Everyone was helpful, honest, and made sure she drove away in a reliable car. Highly recommend!

Bought a pick up. It had some issues. They were determined to make the corrections and they did…read morejust that. They stand behind what they sell and ensure I was satisfied.

Trading in a lease and getting into a Jeep was super painless. David Hertzner was a straight up no…read morenonsense salesman. Walks you through each process, explains the numbers so you know what you're getting into. They deal with numerous lending companies so they will get you into your dream car/truck/ or Jeep. We you settle on numbers you go back into the finance department and sign your papers which is way less than normal. A couple initials here and there, a couple signatures here and there and your on your merry way with your new vehicle.

I've been servicing my old Dodge here for five years with no complaints. They do good work for a…read morefair price. Just bought a RAM 1500 today and David Hertzner made the process painless. Highly recommend these folks.

If you liked Pleasant Journey in Northampton, you will love Dave Arkelian at Exit 1!…read more He is honest, picks good vehicles and has more return customers than any car dealer I have known in years. His prices are on the medium high end, but that is all money that you will not spend later on the vehicle that you buy from him. For me, that is invaluable. I have had my Camry for 6 months and I have spent $0 other than maintenance. Thanks Dave!

Bought a car there. Honest. Easy process. Would recommend! Great guy! Reliable car! David is easy…read moreto work with. Highly recommend!

I have a Volkswagen diesel and everyone else in the area was charging double for a timing service…read more They did it for half the price and did a great job. These guys are honest and just nice to deal with. Very rare to find these days.

They do top notch work that is priced accordingly…read more Been going regularly with a mini cooper- a car for which it can be hard to find mechanics that are able to deal with the unique programming requirements. Like any good mechanic they are in demand so it can sometimes be hard to get through and one needs to be proactive about communicating their needs. All that said my most recent experience shows their customer service is only getting better, matching the excellent work they do!

Found my Ford Explorer tire was down in the morning. Took it in and they repaired quickly. Was a…read moregreat experience all way round!

I'll admit, I had doubts about getting my import (2017 VW Jetta) and its turbocharged engine and…read morefinicky tires worked on at Warren Tire in small town Whitehall. I'm glad I got over my doubts, because they did an excellent job! I was due for a 20k mile service, and with travel coming up, I couldn't wait a week for the closest VW dealer (where I'm visiting) to take my car in. The VW dealer also told me that once they saw me, it would take at least two hours, and when I had further questions, they sent me to a service advisor's voicemail! I called Warren Tire around 1:45 PM, and they could take me in for a synthetic oil change and tire rotation by 4 PM that same day. You can't ask for anything more, especially in a rural area. I will say they didn't have the 5w40 synthetic oil that I wanted, but 5w30 is also within VW specs and they of course had that. Tires were all rotated just fine, and unlike other shops, they didn't leave any schmutz on the inside or outside of my car. As others have mentioned, you wouldn't expect to find a modern auto service center in what frankly appears to be a crumbling old railroad depot from the outside. This old railroad depot lends a nice historical ambiance compared to the generic boxes you'll see everywhere else. The AC was ice cold on a humid 95 degree day, and the restrooms are clean. I had my car back in less than an hour! $60 for synthetic oil change and $22 for tire rotation, came to a shade under $90 after taxes and fees. Not the cheapest, but less than the VW "stealership" and extremely convenient. I'd come back to Warren Tire in Whitehall anytime. You probably won't wait long, but if you need to, there's a nice canal front area to walk along, a CVS, and a couple of local eateries (deli, Chinese, and a tavern) within walking distance.