Got several quotes from different places. They were by far most expensive. Don't waste your timeread more

Absolutely the best service to diagnose, recommend a fix, and do the work on an ailing transmission…read moreon a 2011 Lexus ES350 with over 150K miles. Every part of the experience was the ultimate in customer service especially the owner's updates. Price for the work was MOST reasonable when compared to other quotes received.

I drive by this place every day and never thought to bring my car in but now that I have gone I am…read moreglad I did. I brought in my 2014 CLA for an oil change and it was an overall great experience. I was able to schedule my appointment ahead of time and dropped off my car first thing in the morning. They helped me straight away and even offered a courtesy shuttle. They called me a couple hours later and my car was done. The prices are fair and it was good to know that they have specializations for most German cars. Overall great service and better prices than the dealerships.

Currently driving my Honda fit cross country and unfortunately had a run-in with a deer on the…read morehighway outside of Grand Rapids. Dave took it in and checked everything out, reattached the splashguard that was hanging off super quick - REALLY REALLY appreciated the speedy help and peace of mind!!!! Super grateful!!!

If I could give 0 stars I would. We were backed into and our car needed a new door. This place…read moreordered the wrong door so it took 5 days longer and our rental car insurance expired leaving us without a car and no cost was knocked off. Hardly an apology. Our car was then broken into over the weekend while at the shop. The people cut the chord on our baby camera wired into the car. Even though camera was wired to car and the chord is clearly cut the body shop doesnt want to take any responsibility. States it was our fault. Car was also left completely dirty on the inside. But we are so fortunate they have offered to have us bring the car back to get it vacuumed out. Terrible service all around

In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

The team was great to work with! Scheduled an appointment and within a few hours of opening they…read morehad a diagnosis and were working on the repair. I'll definitely be using them for future servicing. The pricing also seemed fair.

I visited on Monday morning, Feb 2, to determine if they could help me with a loose flap near the…read moretail pipe. Cory immediately had a technician check the problem...fixed it and also a loose flap in the front, that I didn't even know about! Did not have to schedule, etc...problem took care of that morning, while I waited a short time in the comfortable waiting room with several offers of coffee. As a walk in! And, no charge!! All done with great care and with a smile. Kudos to Cory and the Christian Brothers staff. Their name certainly exemplifies the service provided. I recommend Christian Brothers 110%. They are awesome!! Thank you!! Beth E

My (much beloved) 2005 Saab 9-5 Aero started smoking and had oily residue in the coolant. I took…read moreit to Verburg's to have them check it out. They did a full inspection of the car and gave me a written report detailing EVERYTHING that the car needed immediately (blown head gasket, brake rotors too worn to resurface, tie rod end, and sway bar bushing). They gave me the estimated cost of repairs (wouldn't be able to tell if the head needed to be replaced until it was actually removed). Al gave me good advice in that he understood how much I loved the Saab and was getting ready to make the (emotional) decision to have them go ahead with the repairs: he told me up front that the car wasn't worth repairing. He told me that if I spent the money to have him fix the car I would only be delaying the inevitable; and that I would probably have the car back in his shop within the year for possible transmission failure or suspension repair. They could have gone ahead and let me approve the repairs, and would have earned a few thousand dollars from me; but instead they chose to take the noble route and tell me NOT to go forward and just get rid of the car. They charged me less than $100 for the full inspection / report. They now have me as a permanent customer -from now on ALL of my auto repair needs will go to Verburg's first. Honesty and Integrity wins every time.

Worst service ever! Continuously failed on promises to complete and they failed to communicate…read more Instead of admitting that he can't fix it and accept responsibility as the business owner, he blames his employees for the work not getting done. He has had the car for almost three years. We have tried to be understanding but enough is enough.

Real pro auto is trustworthy, reliable, communicable and so helpful. I've had two different…read morevehicles that are about 10 years old and they are thorough in their diagnosis and offer suggestions of potential issues and if this is an immediate concern or can put off for a bit.

The old service manage Vince worked with my father years before and was honest as the day was long…read more I never knew he worked with my father until I told him my father was a mechanic for almost 50 years and I told Vince where he worked. He retired. I do most all of my own vehicle work, but on occasion I used to go to Real Pro Auto in Wyoming. I had my truck in there the last time I went to Real Pro Auto in Wyoming. Before my truck was off the lift I asked the mechanic and service manager if they could give me a price on the exhaust manifold getting replaced, and only the exhaust manifold, I could do all the other work myself. The service manager and the mechanic immediately told me they would have to replace my whole exhaust system, and it would probably be over $3,000. I knew better, and I knew they were just trying to up-sell me. I always laugh when any shop gives me a list of things that need repair, and I know 80%-90% of those things have just been done or are not bad enough for me to worry about yet. After they told me that they would need to replace the whole exhaust system, I asked them "Why would I need to have the other exhaust manifold replaced, it isn't leaking, and why would you have to replace the whole exhaust system and not just what I was asking you to do?" The both said that they would only replace the exhaust manifold if I agreed to replace every single exhaust piece. I know the talk from service managers, and mechanics, I grew up knowing many because of my father. They give the customer a big list on what needs to be done, or things they think up, even if they don't ask for it, then hope the customer is dumb on vehicle repairs and believes that everything needs to be done ASAP in their shop. I was so pissed they wouldn't budge at just fixing what I wanted fixed, and leaving the rest for me to fix. It wouldn't be a safety issue, it wasn't a request to get rid of the Catalytic Converters, (Which I know is illegal for them to do). I could buy OEM parts to replace my whole exhaust myself for under $675 if I wanted to. In there defense I know I would need to figure in the cost of the hours of the mechanic if I agreed to have them do it. But $2,325 of mechanic hours, and $675 or less for parts??????? I don't think so. I will just say this, I met the owner John many years ago, and he seemed like a nice guy. However, I truly think he hired the wrong people after Vince left. Maybe John gives the service managers a bonus if they bring in more money than his other locations, who knows, seems like it though. Maybe John should look at reviews before and after Vince left and compare them. I would bet he will see the reviews hit the floor after Vince left. After my last visit at Real Pro Auto in Wyoming I got an automated text by John on my other vehicle needing something in regards to work. How would he know? They seen the other vehicle 1.5 years before, and never after that. Then I got an automated text another month saying it was John, (I knew it was a automated text), and that one asked me why I haven't been there in a while. I almost replied, however I know he can't be at all three locations all the time and probably has no idea what goes on during most of the day in all locations, so I ignored that text instead of complaining. Now I am warning people, Real Pro Auto when it was smaller with one location was great, now they are bad in my opinion.

I wish I could give these guys more stars! The best auto repair experience I've had. WHOLESOME…read moreHONEST folks who charge REASONABLE PRICES. They were straight up with letting me know the actual issues of my car and did not try to give me a long list of other things to fix or trying to tally over thousands of dollars like how I've experienced at any other shop I've take my car. Such a pleasant relief I found these guys!! They got my car in quick, they called me back promptly letting me know what they found with the estimate, and had it fixed the same day. I'm all for supporting mom &a pop shops. Will definitely be taking my car back here for any future repair needs :)

Mathew is super talented and help us get our vehicle back in great shape the level of excellence is…read morefar above the average shop! Mathew check everything out and gave us recommendations on what needs to be addressed right now and what is a need down the road! Excellent customer service and I would highly recommend this auto repair shop you will be glad you used them!

I really appreciate the helpfulness of all the folks that work here and have had several very…read morepositive experiences. I will continue to bring my car here for future services and I also purchased a used car at this dealership and would again. They are honest, helpful and experienced mechanics.

Can't say enough good things about Perrin and especially John. They took great care of my…read moredaughter's car... fair, honest and trustworthy. Highly recommend