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    Sun Valley Stereo

    Sun Valley Stereo

    (287 reviews)

    $$

    My infotainment system broke down and I was looking for a replacement and I consulted two different…read morebusinesses. Ryan was quite patient with me as he allowed me to test out the 3 different infotainment systems. After trying them all out, I choose one and was quoted at $923.74 and had to wait a week to get it installed since this is a popular place. The other place I consulted didn't even let me choose what infotainment system I wanted and quoted me at $100 higher than this place. They were able to install it in about 2 hours. The only real issue I've seen with it is that it has more glares than the original system that was in there.

    The technician created a basic workaround to get my DS18 BTC-Five Bluetooth receiver working via…read moreaux, but the setup was incomplete and poorly wired. After the install: I lost power to my 12V lighter socket, so I couldn't charge my phone. He mostly likely tapped into the same circuit as the lighter socket, causing power loss (Yeah. He didn't warn me about that before the install!) The audio was also making intermittent Bluetooth pairing failures. I would be driving and then music would stop and start again. Bluetooth phone calls stopped working--only music streamed. The install skipped key components I provided, including the fuse tap, LOC, and amp integration What I learned--and what others should know: The 3.5mm aux jack on the BTC-Five is audio-only and doesn't support calls To restore full functionality, the fuse tap must be moved to a different ACC slot so the lighter circuit isn't interrupted. For Bluetooth calls, you need to use the BTC-Five's RCA outputs and route them through a head unit or amp that supports hands-free calling. If I had known all this upfront, I probably would've skipped the install entirely and just kept using my regular USB-C to 3.5mm Audio Aux Cable Adapter. It was simpler, reliable, and didn't disable anything in my car. No wonder the guy had a weird vibe! I would have given them 5 stars if they had wired correctly, but the job was rushed and sloppy. He didn't create a solution. He created a problem! Now I'm going to have to get my brother to help me fix this. He said the tech most likely installed the tap with only one fuse (for the BTC-Five). Or inserted it backwards, cutting off power to the original circuit. Or used a single-slot tap, which reroutes power entirely to the new device. This experience taught me how to reclaim my install and turn shortcuts into teachable upgrades. If you're integrating amps or planning full audio control, skip the aux hack and wire it properly. I wasn't impressed with this install. What a total waste of money!!!!!!

    Starpower

    Starpower

    (37 reviews)

    Country Trace

    This is my third experience dealing with Starpower. I have…read morecontinued to work with these fellows because they know their business, and do a fine job from start to finish. I would suggest speaking with Jason. He knows every aspect of their operation, and was able to resolve a small delivery issue quickly and professionally. He definitely understands the value of customer service. I heartily recommend this business with no hesitation.

    I'm sorry to report this, as I have a multi-year relationship with this company after acquiring a…read moresophisticated home AV system with a nearly commercial WiFi component as well. They let me down . . . not from the service side, as Jason is great. But from the sales side, they are horrible. And I mean, really really bad. That's because they recommend and sell brands like URC, where the (expensive) equipment lasts about 6 months, and where they don't even support you on warranties. I've got nearly $2K in URC remote stations sitting here inoperative because they won't support me. I spent nearly $5K on an extended warranty as well, and yet URC was complete garbage. Other dealerships laugh and blame Starpower for selling that kind of "utter garbage" and recommend quality brands like Control4 or Savant. So, the message here is don't trust the salesmen, just go with national/international reviews on brands and then select a dealer who has a good reputation and who sells those brands you've selected. I made the mistake of allowing them into my home and just buying what they recommended. Never again.

    Ecotech - computers - Updated October 2026

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