This guy came to our door yesterday and did the whole, "we were just in the neighborhood" routine. I did not come to the door but spoke to him through the Ring camera. I thought he was with a local dairy service as he was holding a bottle of coffee creamer...still not sure why though. After I told him a few times that I was not interested, he then told me that if I came out to talk with him then he can show me what he has. I just ended the conversation as he clearly was not listening. For some reason, he took me not being interested as a signal to come back again today. This time I just watched him on my camera...2 minutes and 34 seconds later, mult knocks, and rings, he decides to leave. Oh yea, the no soliciting sign by our door should have clued him in that if I need a service, I have a thing called the intranets to look one up. I posted my experience to another local, social site and many of my neighbors experienced the same treatment, if not worse, than I did. I am a sales trainer by profession and this is by far the worst sales approach I have ever encountered. Those that do not respect the customer do not and should not get the business. Be warned by the many reviews on here that this comp is probably not worth doing business with. read more

EcoShield Pest Solutions - Pest Control Near Me - Englewood, Colorado

I tried this company mostly to help with spiders and wasps on the side of the house. I literally couldn't afford the last visit due to job loss due to the pandemic, so they charged me anyways for canceling. What a scam of a business, preying on people. Plus my toddler did a better job at getting the spider webs off the side of the house with a broom. DO NOT HIRE THEM! read more

I signed up for Pro Shield Pest Solutions when they came to me house in July with a very effective sales person. The guy was kind, and convinced me that we needed to hire them to protect our new baby from the bugs. In my delirious new mother state I agreed. It wasn't until the very end of the sales pitch, after his guys had began work, that I realized I was entering into a two year contract with them. I should have asked them to stop then, why I didn't I don't know. They have been to our home several times now and we have seen no decrease in bugs. We didn't have a huge problem to begin with, just a few spiders in the basement. However our sticky spider traps are still catching the exact same number per week. I have the pictures to prove it. I tried to call and cancel and will have to pay a huge cancellation fee in order to do so. Therefore I am trying to warn others to steer clear! read more

EcoShield Pest Solutions - Pest Control Near Me - Englewood, Colorado

They should do the service they were paid to do then they should definitely do it when the customer asks for it to be done right and takes time off of work. Then when the customer is upset when the work is STILL NOT DONE, the manager Jason Espadas should call the the customer back instead of giving a $50 credit (which they say they did???) we haven't' seen it in our account. My quarterly $195 service has been inconsistent. I have been polite every time I have asked for help. I want it in writing that my contract is cancelled, I want a credit for the last service that was done incomplete TWICE! I want the professional courtesy of a call back. Your HOT TO SIGN PEOPLE UP but the follow-up is BAD! read more

These guys are crooks, avoid at all costs. they did one good job, I signed nothing because I said i would see how it went. I rang 3 times to say I didn't want to proceed, but no-one picked up the phone and didn't reply to VMs. Now they are trying to charge cancellation and giving me nuisance calls. Avoid! read more

Short version: - Their sales rep (Dante) lied about their guaranteed performance, and customer satisfaction guarantees; Their customer service rep lied about cancelling the service AND failed to mention that I would be breaching my contract by cancelling, despite failed performance on their part. Nathan, their "Executive Manager" only had one response to EVERYTHING I had told him: "You signed a contract, sir." I am now being billed for $245 in addition to the $310 I ALREADY PAID! Detailed Version: I signed up with Pro Shield Pest Solutions, via a door-to-door rep. They had a contract, and were very clear that they would perform quarterly services for 1 year. When I objected to the contract, their rep explained that if I was not completely satisfied with the performance of their pest service I would receive a full refund. I signed their agreement, and their technicians performed the initial service. I continued to find large spiders, and millipedes (which they assured me would be taken care of) living comfortably on my front porch. I called them and a team promptly showed up to respray the area. This helped for a few days, but then the bugs began to return, unimpeded by Pro Shield's efforts. After their follow up appointment, which I was told would end the bugs, nothing changed. I called to cancel the services, and asked for the refund. Since the manager was out, I was told that I would receive a call back, to discuss the refund, but that the service would be cancelled. No call came, and I was extremely busy with my new business position, so I was simply going to let it go, and call it a "lesson learned." Today, roughly two months later, I received an automated call informing me about an upcoming service. I called the company to figure out why I was still on the schedule, and was promptly informed that they had NO record of me cancelling the service. I asked to speak with a manager, and was transferred to Nathan, an Executive Manager, who confirmed that there were no notes whatsoever about me cancelling anything. Moreover, not only am I not eligible for any refunds, but if I want to cancel the service, I would have to PAY $245 for breaking the contract! read more

For some reason the sales people are told to not mention that there is a cancellation fee or that you will be charged every one month to 90 days for the service. We were told that there would be a one time fee of $75 to remove pests, spray for such pests, and I thought that was pretty cheap. Apparently it is. When the technician came to actually perform the service you're required to sign a 24 month contract. This company sounds like it has great potential with completely terrible contracts and even worse client retention. read more

I have been using Proshield solutions since this past summer. Every technician has been professional and has explained and answered my questions during the appt's. I have had a infestation of spiders in my house for years and every time it is sprayed, I see a lot of dead on the floor and less visible love ones after the application. Today my technician was Drew, and he did a great job, very friendly and answered the questions I had. I will recommend Proshield solutions to others as they are able to do the job. read more

Instead of apologizing for your poor service, over charging and pushy rude sales people why don't you just fix the problems and run an honest business? read more

Their customer service is pretty much non-existent, no one ever answers the phone and they don't bother to return voicemails. I had to have them out three times for mice because they never sealed up all the holes each time they came out. And that was after spending almost $8,000 on pest, rodents, and insect remediation in my attic which was supposed to include them sealing up all of the holes throughout my entire house where rodents could get in. I had to finally go buy bug bombs because I cannot get a return call to have them out and my son and I wake up every morning with spider bites and we found two black widows in our backyard. read more

I don't even know where to begin without writing a novel. They hound you to sign up, then you do and they hound you to review them after their initial visit. Presumptuous considering you don't know how their services actually work. More than likely it won't because they are in and out in 5 mins and don't do what you paid them to do. You'll call and talk to the people in the office and they don't communicate with the techs with what needs to be done. You'll have to have them back out numerous times because of the crappy job and lack of communication. The techs come when you're not home and make false notes. See attached photo. Tech was here for 5 mins and left a wasp trap which they never did but we're suppose to over a month ago. You'll call and call and leave voicemail after voicemail only to never hear back from them. I've only left 3 voicemails over the last 3 weeks with no call back. Take your money elsewhere! read more

EcoShield Pest Solutions - Pest Control Near Me - Englewood, Colorado

A canvasser rang my doorbell while I was working from home even though there is a clear No Soliciting sign right above the doorbell. It's incredibly disrespectful to completely ignore a No Soliciting sign. I have it there for a reason, not just for kicks. read more

They were professional when they came BUT they didn't come when I had a specific rodent problem and they did come (and charged) for visits that I didn't think I need (killing japanese beetle larva does no good if your neighbor doesn't do the same). I learned (the hard way) not to use a sceduled service but rather to call an exterminator to respond to immediate problems. And it's very expensive. read more

Simply Don't use them. You'll pay more then quoted. They never go away. The only way they can get work is by knocking on your door and soliciting work. When you called her company to complain you're asked to send them an email which is never ever returned. This might be the worst company I've ever worked with. read more

In my opinion the current rating does not speak to the level of service and quality I have received from this business. I have been using ProShield for about two years and each and every time the service techs are professional and kind. I have lived in my house for 20 years and I continually had issues with ants of all kinds and wasp/hornets. Ever since ProShield stepped on my property I see great results. As far as I can see the ants are gone and the wasp/hornet nest are no longer present on the property or hiding in the wood patio furniture. As I a matter of fact, my contract with ProShield is coming to an end, yet I will continue to request quarterly service from this company as the service and cost are appropriate for me and my home. Thank you ProShield for your constant great service and friendly staff. read more

Edward did a great job. Addressed some special issues for me with ants! I highly recommend his services.

just like the other reviews, pushy salespeople, I fell for it. Now with COVID they are still pushing the $200 cancellation fee for taking a spray gun around the porch. Terrible service, those running this company should be ashamed read more

So far so good the last technician we had was Irving and he was wonderful and very knowledgeable I truly appreciated that

EcoShield of Denver, and northern Colorado formerly known as ProShield p On 8-3-2021 Ecoshield came out to do termite and mouse prevention. For the termite prevention, they had said they would place a bait station every 10 feet around my house, which would be 18 bait stations total. They actually emplaced only 15. When I asked about the missing 3, they ignored me. I asked for a partial refund and they ignored me again. They have consistently ignored me on such issues. At the same time, they did mouse prevention, stopping up 6 crevices where they could enter. They were supposed to do that and also put new weatherstripping on the bottom of the garage door. They skipped the weatherstripping, yet charged me for it and marked the work as done. They did not respond to calls or emails about it, but I was able to find out from another office that a followup visit had been scheduled to install the weatherstripping on 8-10-2021. It was at a bad time for me, but given their extremely bad track record as far as contact went, I altered my schedule to make it work, rather than risk losing my chance to get the work done which I had already paid for. They did come out and install the weatherstripping, but broke my garage door in the process. Their service manager, Daniel, came out to inspect the damage, and he said he would have Scott, the branch manager send out a garage door company to repair it at their cost. Scott, the branch manager did have a garage door company come out and look at it, then said he would schedule the work. After a couple weeks, when I called again, he said he was having trouble scheduling the garage door company and may have to go with another one. That was the last I ever heard from Scott. At first, when I would call for updates, they always said he was in meetings. Then after a while they said his phone number couldn't have calls transferred to it. Then after a while all my calls went straight to voicemail. At one point, the secretary even told me she didn't know Scott's last name. Another office told me they were not allowed to tell me Scott's last name. I called a garage door company from the yellow-pages and got my garage door repaired in 2 days. I sent the receipt to the local branch, and then to the corporate offices for reimbursement. The local Denver branch ignored this too, like they have so often done to me. The corporate office promised to contact the local office and urge him to pay it (apparently they can't make him pay it). Scott ignored them too. I called the corporate office again and went through the same sequence four times - they said they would urge Scott to pay, and Scott ignored them. I left a message for two local managers, including Scott, saying I would open a case with the Better Business Bureau if I did not at least hear back from them in some manner (call or email) within 24 hours. They ignored that. I opened the case, and they ignored it...until its deadline was about to expire and then they posted a short, irrelevant, message in which they quibbled about the scheduling of when to fix the garage door, even though it had already been fixed by that point, and said that, because I had not mentioned the now-irrelevant scheduling concern, I was being dishonest. That shows their attitude pretty well. They are either not paying attention, or are being dishonest themselves. Either way, they have shown again and again that they do not care one bit about responding to their customers, or doing what they have promised to do. I wanted to share my experience in hopes that others could avoid going through what I have gone through. Oh yes, and in the midst of all this, I had some experiences with their "satisfaction guarantee" that they talk about a lot. I asked for a mouse bait trap to be added, due to the vulnerability of the garage (since the door would not close). They said sure, no problem, but didn't do it. Again and again we went through that. On my 8th request, I finally got the bait box. I also got drain flies in my kitchen sink. They sprayed for them during the regular service. But the flies came back a week later, so I called again, seeking to use that satisfaction guarantee, where they promise they will come out again for free in such a case. They said no, they would not come out, and that "if we did, we'd be out there every week". They then advised me to go to Home Depot and "buy those orange ball things - they will take care of it". They couldn't or wouldn't give me more detail. I looked at Home Depot and found nothing matching that description. I did some online research about drain flies and found ways to kill them myself, which worked. That research suggested that if Ecoshield had come out 2-3 times and sprayed, they drain flies life cycle would have been disrupted and the problem solved. They could have done that. They promise repeatedly to do that. But they refused to do that. It took me a while to learn my lesson, but now I have learned it - I will never read more

Tech came to my door when I wasn't home to try and sell my wife on the idea of pest control. We were told it was a one time service while they were in the area. Wife called me and said that since they were spraying some new homes in the area that they were offering a special one time price to spray our home. She called me while the tech was there and the tech got on the phone with me, and not once did he mention whatever my wife was signing was a 2 year agreement. Why would we sign a 2 year pest control agreement when we won't even be in the property that long? So without my knowledge, we have been entered into a 2 year agreement. I am finding all this out after the tech randomly showing up a few days ago, knocking on the door, he saw that no one answered, sprayed the outside, then auto charged my card from the first "one time service". I called customer service to cancel, and all the girl kept saying is "well we have the documents on file that show you agreed to a 2 year agreement" nice, way to think of the customer. Said I couldn't talk to a manager for up to 24 hours. Said I would have to pay $200 to cancel if we wanted to get out of the agreement! What a bunch of shady mother fuckers!!!! How dare you do business like this, no wonder your Yelp ratings are shit. It's because you are shady people, running a shady business scheme, and you don't even take care of the customer when they are telling you that we never intended to agree on a 2 year contract with your company. I will also be filing a complaint with the BBB to get this problem sorted out. I want my card refunded for the shady ass outside spray, my card and file removed from your database, and I am not paying 200 dollars to cancel something you tricked my wife into signing when I wasn't home you shady assholes. "Highly discounted service" ? You mean the jacked up price that you discounted to act like it was highly discounted? I worked in pest control for years, and I know how much you pay for concentrates and granules and how a few ounces gets thrown into a giant tank of WATER, and you use that to spray multiple houses. The way you do business is shady as fuck, and there are more than one review that says that. BBB has been notified of your shady business practices and I WILL get my money back. I am NOT a paying you 200 to cancel your shit service sir. Nice copy and pasted response on Yelp, looks like you have had to send that a couple times eh? Shady ass company. read more

Hired this company to help with a rodent issue. Instead they just come out to spray outside for bugs. When I ask about the rodent issues, they assure me that someone will be following up. After 3 times I called to cancel, just to be told that I would be charged an early cancellation. They confirmed that there were notes on my account and it was sent to their delivery manager, but apparently that's where it stopped. I requested an escalation and was told that someone should be able to get back to me in about 30 minutes. Hours later I get a callback from a manager that seemed oblivious to my concerns and informed me that she had 24 hours to call me back. I requested another escalation and now I'm filing complaints with BBB and writing reviews as I wait for that callback. read more

Best pest control service out there by far , Aptive edge and evergreen could never compare

Absolutely ineffective product - I wish that I had read other reviews prior to allowing this company to service my home. I initially was introduced to ProShield by way of a "cold call" knock on my door. The representative of the company said that because they were servicing one of my neighbors, that they would give me their product at a reduced price. I should have listened to my inner voice, but because I had a spider problem, I went against my instincts and allowed them to immediately spray the exterior of my home. I was told that their product would absolutely take care of the spider problem. Well, it didn't - I did not see any improvement. Because I was so disappointed by ProShield's product, I called the company and terminated their service. Apparently, a technician came to my home and sprayed again, although I can't confirm that it was done because I wasn't called to schedule the appointment. The technician didn't announce his presence, didn't give me a chance to speak with him and also didn't give me the opportunity to have the interior of my home sprayed (which was included in bill), all of which I would have refused because of the ineffectiveness of the prior application. After numerous calls to the company to try to resolve the problem - where I was shuffled from one person to another, transferred to numerous extensions only to be "disconnected" several times, I give up! Considering my experience, save yourself a lot of trouble and choose another company. read more

I'll add my name to the long list of poor reviews for this company, ProShield Pest Solutions. I too have a No Solicitation sign on my door, which was ignored. I blame myself for letting this salesman dupe me with the same spiel that everyone else was getting. Now I have to pay the price to get out of the contract because I didn't send him away to check into the company which I now see is a scam. I'm so mad at these unscrupulous businesses and at myself for being conned! read more

Scam. Got a door hangar starting that they had done the follow up 'knock down' service, but it was obvious that this service had not been performed. I consequently called to cancel billing as I had not received the service for which I had paid. I was told that an account manager would be in touch shortly to discuss my cancellation A month later I received a bill for an additional $200 for 'early termination'. It took two months of emailing back and forth to get my 'executive account manager' Nathan on the phone to discuss the issue and he insisted that my cancellation broke their contract, not the failure of their technician to do the work that he had stated had been done. Apparently, my cancellation constituted a 'refusal of service' because I didn't give them another chance to complete the work that they had failed to perform the first time they notified me that it was complete. So, here I am: $350 down the drain, months of emailing, threats of collections, false statements of work done and attempts to connect.... And absolutely zero impact on pests. I can categorically guarantee that I will never work with this company again and will strongly recommend that others avoid them as well. read more

Yup, just like everyone else says, it's a waste and way overpriced. Doesn't keep spiders away, and an offer to keep coming out for more ineffective treatments is exactly that: ineffective. Don't fall for the "we were just in the neighborhood" scam and be aware of the contract cancellation fee. read more

SCAMMERS! I think they wrote all these bullshit good reviews. They came to Fort Collins, posing as a local Father/Son Company. False. They are south of Denver and a national franchise. This is a scam company not a legitimate pest control place. They are only interested in locking you into a BS contract and make you pay after you find out it's a scam. The salesman, ignored the No solicitors sign. He tried to sell me on a multiple deal and I specifically wrote in the contract that this was a one time deal. The charges my account as "recurring" He claimed he had "extra" product, and was going to give me a "deal". They will not allow you to speak to the sale person or review the contract. Avoid at all costs. read more

This company needs to leave Denver immediately. It's been a long time since I've had to deal with a company that has the poorest customer service. 30 Days customer satisfaction really means. As long as we can avoid you the better. I spoke with Nate over the phone and this young man has the poorest customer service motto. We cancelled the service and were still billed for the full amount and a cancellation fee on top of it. I tried to resolve this issue over the phone, I left messages no one returned calls and I finally get Nate on the phone and all he can say is "Too bad so sad" please do yourselves a favor and leave Denver. Go back to California. We do not need your business here in Colorado. read more

Devin and Dustin did a great job. Very thorough and helpful.

This is my first time hiring any professional service for help with my place of residence. I met the first gentleman when he came to going door to door; Michael fully explained the company and their services to me in a professional and patient manner. I was highly impressed and he won my trust quickly. I was able to get on the schedule quickly. Two Techs came out (Ricky James and Duke) to perform the first service. They were outstanding in their quick ability to perform the first service without any interruption to my work from home plans. I was treated with high respect and sincerity as a female client. My dogs were home at the time and they were not fearful of a new person entering the house. I highly recommend this company and Michael but especially Ricky James and Duke for stellar customer service and professionalism to win my business. read more

Ignored no soliciting signs. Came back over 5 times in one day. Absolutely unprofessional. Kept pushing services after we said we were fine.

They tell you when they are coming to treat your yard - and despite leaving 3 messages that I could not do that day, they showed up. Once here, they called me...& ended up doing just the front since my dog was in the back yard. Never came back however, even though I called and emailed. I have had guys that spent time being thorough -twice, and others that were in/out in 5 minutes. I really do not see a difference in the # of spiders, bugs, etc. Last, you cannot get out of a contract. Once they have you, that is it. I have spelled out how dissatisfied I am with their service - that I want to cancel... no. they keep coming and charging my credit card. I have been told my service would be suspended for 3 mos (when I complained that they came out practically in back to back months DURING THE WINTER).... but no, here they come again. read more

These people are a scam. They have been in our neighborhood in Colorado Springs going door to door being very aggressive in attempting to get people to sign up for pest control. They lie about cost. They get you into a contract, tell you you can cancel any time but you can't without paying a heft fee. Stay away from them. read more

I will give 0 star to this company but it won't allow. Complete scum bags. When they came to my doorsteps, I asked for 2 or 3 applications of pest control and those guys agreed. They serviced 2 or 3 times. After that when I canceled the service, I see they put a cancellation charge of 195$. This was nowhere mentioned in the paper where I signed originally. The guy with whom I spoke on phone told me, I have signed a 2-year contract. Complete LIE. I am just alerting other consumers for this kind of fraud practice and fraud business. PLEASE BE AWARE. This business is running on the innocence of consumers and eventually has to go down the drain. read more

I did not see any difference after they sprayed. I tried to chat with them to cancel service service and could not get a reply

Definitely a scam to get you stuck into a year long agreement. Hard to cancel and their customer service is awful. Didn't even do an appropriate attempt at trying to rid our home of mice. Do not recommend. Max pest does a better job for a better price and they know what they are doing read more

Terrible service. Didn't take care of the wasp problem. Techs kept telling me the previous tech was clueless. No one to talk to at the office. Finally cancelled which also seemed to be a hassle. Really do not recommend this company. Wasps are still there. My time and money gone! read more

TERRRIBLE company. Contract very difficult to get out of!! They only spend 5-10 minutes for $147.00 charge each time. They say first service is free but then charge you $89.00. Total SCAM!!! Watch out for these people!!!!!! read more

The high pressure sales tactics are unbelievable and obnoxious. I am so glad I stepped back and decided not to have the guy "in the neighborhood" fix the beetle problem for a mere $600.00. Beware! read more

Door to door sales from ProShield: Stop ignoring No Soliciting signs. When asked to honor the No Soliciting sign, do not come back. When told that we don't do business with door to door and don't want this service, don't persist. When you come back anyway, don't be surprised when I don't listen. I'll never do business with a company with this type of approach. Also, using my neighbor's name as a reference when I saw her waving y'all away is dishonest and uncool. read more