if I could give zero stars, I would. I color coordinated my move, was only moving across the…read morestreet, and tipped 10 per person for a one hour job. not only did they not respect my color coordination, but they broke glass, charged me for bubble wrap and tap (which I provided in a bag) and made me pay $281 over what we agreed. they didn't offer to carry out my trash or clean the glass they broke.

Andrew and crew were amazing!…read more They were not only punctual but they also helped me pack a bunch of odds and ends that I had spaced out about. They had extra boxes and tape to assist and didn't charge us extra for that. They did a fabulous job ensuring our items were not harmed and moved gently. Our building had a longer walk to the elevator than I expected and it extended our time with movers by a couple hours. They were kind enough to accommodate additional move time through elevators, and up and down steps. They were fast and efficient. When we move again, I will be calling this company back.

Karisha was so nice and was very helpful in our time of need. would 100% come back here, some of…read morethe best customer service I've seen recently.

Over the past year, my rent for a 10x10 unit has increased significantly. It went from $78 to $157,…read morethen to $212, and now they're attempting to raise it again to $301. This is not a reasonable increase; it's a price escalation. If you're considering renting here, be prepared for sudden and steep hikes in rent.

The place is conveniently located for me, and the people working there seemed reasonable, though…read moreoften there was no one in the office. BUT THE FACILITY ITSELF WAS SHOCKINGLY BAD FOR THE PRICE. No climate control at all, freezing in winter and very hot in summer. Moths got into some rugs and hangings stored there, and I had to throw them away. A trunk with clothing in it, as well as boxes of books and papers were very musty smelling, the items in the trunk so bad they too had to be thrown out. All this for a small (5x5) unit which started out a few years ago at $108 a month but had been $259/mo. for quite a while by the time I vacated it. Glad to be out of there!

Couldn't even access the facility. No codes worked, the app didn't work, no one was in the front…read moreoffice and I went by twice on two separate days. No one picked up the phone either on those days. Tried calling the general public storage number and all I got was an automated message. Online I could only use a chat box and it couldn't connect me to an agent. Luckily once I did get ahold of them they were very nice and helped but the whole situation wasn't very convenient or ideal.

What a breath of fresh air. After the HORRENDOUS treatment and (lack of) service by PODS in the…read moreTacoma, WA area, I cancelled the PODS delivery and called UNITS (after reading the GREAT reviews of UNITS and AWFUL reviews of PODS) I went to the Units website and ordered four containers to be delivered tomorrow. I then placed a call to schedule the delivery which was answered by a LIVE person who had just seen my online request. He said "it sounds like you need the container ASAP so if you would like two of them delivered this afternoon we can do that and deliver the other two the following day". And they ACTUALLY followed through on their promise. They were kind, respectful, honest and prompt. I HIGHLY RECOMMEND UNITS located in Kent, WA.

This place is very clean and the staff is very helpful and nice. I have had my unit for 2 years and…read morethere's never been an issue. The fact that they provide a truck to move your stuff is another great service they offer. I recommend this place to anyone looking for a reasonable priced storage unit.

I am shocked. I had…read morestored my car there for years when I go on a trip except during covid. I tried to contact them during Labor Day- not realizing it was their holiday. I got a text back saying they had space. I spoke with Dan yesterday - they had space. We firmed it up today... and 30 min later I got a call that they overbooked and dont have space for my car. I am trying to understand- I do not know if my needing just 17 days was the problem or if they didnt check when they said they had space. I always feel bad when business relationships turn out so. I am leaving it as a 3 for an average- I had such delightful positive interactions in past.

Not the cheapest place but they make storing a trailer super easy. I just call when I'm 10 minutes…read moreaway and my trailer is always ready when I arrive in a super to easy access area. Dropping off is even easier, I just call a couple minutes out and the gate is open when I arrive. I just drive in, disconnect and drive off. They are also super responsive to calls and emails. If you need a close by location without any weird contracts with straight shooters, this is your place!

Had a great time with this location. Great service,…read moreespecially when I forgot my access code. thanks!

!!!!! USE THIS PLACE AT YOUR OWN RISK !!!!! Would give Zero stars if it was an option…read more Lock wouldn't open/broken when we came by to grab our daughters stuff to mover her back into UW the Sat before Labor Day. Their locksmith wasn't available until Tuesday but since we were in town and our month was up we needed to get her things out and into her place. We had to hire our own and pay out of pocket to get to our stuff. Find a Storage place that provides locks that work or will fix asap if you can't get in.

Julia is absolutely awesome. She is super responsive and very friendly. She always goes out of her…read moreway to be accommodating.

They have great communication and they have been extremely accommodating throughout this whole…read moreprocess! I would highly recommend!

It's fine. A space to store your garbage…read more Be prepared for the bait-and-switch. Your rates will start low and immediately start increasing every few months. That's how these places operate. If you're aware of that, you'll be fine here. Nice space for the most part, new building and climate controlled.

BEWARE: QUARTERLY LEASE INCREASES. I moved my storage until from Ballard to this facility in June…read more The starting lease was very reasonable for a 7.5 x 10 unit - $110/month. My first month even received a 50% discount. By October my lease had increased by 35% to $148 without notice. I called their corporate office to see if this was a billing error, it was not. They reprice their spaces every 3 months. This was not disclosed when I signed the agreement. I would not have spent the time and money to move an existing unit to a new one knowing the price would change 4x a year. It's absurd.

Note: this is not reviewing their shipping services…read more I had driven past Sip and Ship sites for years, Ballard now shuttered, and Greenwood remained open. However, their 2/25/26 IG post caught my attention with regards of their version of Cafe Besalu's ginger biscuit. Direct quote: "reimagined by our talented baker Emma in our little bakery corner. She's perfected the texture, warmth, and that signature ginger sparkle." Some background info: Cafe Besalu was a beloved pastry shop in Ballard from 2000 - 2017. When the original owner and his family moved to Spain, the shop was sold to Herkimer Coffee, which then later closed the site permanently in 2023. Their 3/2/26 IG post literally got me in my car..."Flaky. Buttery. Perfectly spiced with that subtle ginger warmth that makes you pause mid-bite. This isn't just a cookie. It's a little Ballard classic - now freshly baked, ready, and waiting for you." I was able to get a parking spot close to the shop, never been until that morning. I was literally floored that this indeed had shipping and retail areas, but also an actual cafe with onsite seating - cafe tables and a window facing counter. But oh my what stopped me in my tracks was seeing the pastry case. I haven't seen such a lovely display in awhile. It seems most places, product are stacked, messy display case trays full of crumbs and pastries askew. Clearly head baker, Emma, takes full pride with the variety of baked goods nicely curated. I was told that the ginger biscuits were just pulled from the oven an hour ago. I purchased two of them and also one each of the peanut butter cookie and ginger molasses cookie. Heavenly scents permeated my car as I drove back north. The ginger biscuit had a nice tender, moist crumb. The Homie savored this the same day and brought him back to his childhood. I ate mine the next day and it was superb. Perfect distribution of the candied ginger warmth and that notable bejeweled top texture. Delicious! The ginger molasses cookie had that perfect balance of crisp edges and moist chew. The sugar exterior literally sparkled when I photographed it while on a road trip stop. The peanut butter cookie was ginormous and was very delicate. It had broken into five pieces. It was relatively thin, had a sandy texture, and subtle peanut butter flavor. The Phinney Ridge - Greenwood - Ballard neighborhoods has quite a collection of indie cafes and bakeshops. I'll have to say that Sip & Ship in Greenwood provided that gotcha moment with their high quality, fresh baked goods. Note to self - they have shipping and notary services too. But those baked goods....definitely, I'll be back!

I went there for notary services and was helped as soon as I walked in the door. Very nice people…read more Stopped to browse all the cute stuff they had.