I really enjoy coming to Valvolines. This is the third location I've been to, and I continue to be…read moreimpressed by how friendly, courteous, and professional the employees are. Anthony carries himself so well and I felt genuinely attended to while he did my oil change. He took an extra minute to put my glove box door on properly after another technician put it back wonky. Will hands down come back to this location. I didn't have to wait in a line at all. Check your Valpak mailers and their website for coupons!

I don't usually visit this Valvoline location, but I had such a great experience. Marcus and Sage…read morewere absolutely fantastic. Marcus provided outstanding customer service from start to finish, making me feel welcomed and well taken care of throughout my visit. Sage was incredible with the work performed on my car. I needed a headlight replaced and it's usually a difficult and time consuming process to get the old bulb out. To my surprise, Sage had it done in less than three minutes! I was genuinely blown away and extremely grateful because it's always a headache. I always leave a Valvoline location feeling better about my vehicle, but today's experience was truly exceptional. Everything went perfectly and I'm so glad I decided to come to this location. Thank you, Marcus and Sage, for providing such outstanding service.

Employees are knowledgeable & always polite. I am a woman in my 20's...so I REALLY appreciate their…read morehonesty in explaining the services to also not trying to force me to add any services I don't need right then & there. I go out of my way to come to this location, never had an issue with them in the past 2 years & I hope it continues this way, best jiffy in the SFV!

Beware of this location. I've been using Jiffy Lube for years and never had a bad experience until…read morethe Reseda location damaged my car. After getting an oil change, my Ford Edge began to make horrible noises and lose power. I immediately returned and the technician added additional oil and said they could not repair the engine. Took it to a mechanic and found they added 10 quarts of oil when 6 is the full amount. This caused $1500 worth of damage. Jiffy Lube denied they caused the damage without any information. The manager was accusatory and rude. Luckily the damage was documented and repaired. Now the bureau of automotive repair can investigate them. Mistakes happen. But poor service and rude attitudes are a choice.

great service, great people; awesome cars Bought air cooled…read morePorsche Car is amazing Exactly as described

If I could give zero stars, I would…read more I brought my Bentley to this shop after receiving a quoted estimate of $2,500-$5,000. We confirmed the repair would be $3,700 with a 90-day warranty. After the car was in their possession, they suddenly raised the price to over $8,032-more than double the agreed amount. When I declined, they charged me $800 for diagnostics, despite the fact that I had already received the same diagnosis from the Bentley dealership. Then, on the same day, they notified me that they were imposing a daily storage fee and threatened to lien my vehicle if I didn't pay. I never agreed to any storage fees, nor was I warned in advance. At the time I hadn't even been to the business because the tow took it directly. This was a classic bait-and-switch, followed by coercion tactics and a refusal to release my car. I am filing a lawsuit for unfair business practices, fraud, and conversion. Please think twice before trusting your vehicle--and your money--to this shop. Transparency, honesty, and basic integrity should be non-negotiable in auto repair. Sadly, I found none here.

Christian was amazing to work with and I highly recommend his service . He was willing to explain…read moreon what he is doing and took the time to break it down into simpler terms . I appreciate his honestly , transparency, and looking out for me on future works. He's very fair on his price and show the breakdown of his pricing and work that have been done. Thank you Christian!

Christian and Chris are simply the best! Very happy to be a customer. Quality work and honesty.read more

The service is incredible and most requests can be handled by them. Ray is very honest with his…read morepricing and very hospitable. Will go here for any auto-repair servicing in the future. 100% recommend! Car: 2018 Mercedes e300 Service requested: the coolant system, brakes, & tire pressure sensors

Great service and price!! Came here for a front brakes/rotors repair and Ray was beyond amazing…read more The service was quick and Ray was able to answer all questions or concerns I had. Will definitely be coming back!

All around great, they go a good job at helping you understand whats going on along side what are…read morethe pricing breakdowns on service. big sized bays for big truck's along side alot of parking. nice waiting room to hang out mean time. i would send my family here. one of the last Honest mechanic shops in the valley.

I FOUND MY NEW MECHANIC! I was recommended to bring my car here by another service provider. Super…read moreaccommodating, quoted a beyond fair price, took the time to explain everything that was wrong with my car and walked me through it. Excellent customer service with a clean and well maintained shop. Knowledgeable and professional staff. Lyle was fantastic to interact with.

I had an awesome experience at Valvoline today…read more I had made an appointment through CarAdvise the day prior for an oil change. When I arrived, the staff put me into a bay as soon as I drove up. They began checking my systems, lights, filters, tire pressure, etc... They found my reservation through CarAdvise quickly. They made a couple of suggestions for service beyond the oil change, but applied zero pressure for approving them. The service was extraordinarily fast and everybody had the most polished manners I've ever seen at a service location. Everyone was extremely respectful. The manager Roy made sure I didn't have any questions before leaving and we had a genuinely warm and friendly conversation before he sent me on my way. The location is convenient, the service is quick, and the price that I paid was unbeatable. I highly recommend this Valvoline location for your car servicing needs.

My regular location is the one in Woodland Hills. But when I got there, there was a line of cars…read morewaiting to be serviced. So I decided to come to this location instead. I'm glad I did as there were no lines and I was able to drive right in to the garage. Luckily, they were able to pull my info off of their database. Did the normal check and in about 15-20 minutes later, I was off. They did recommend a couple of things to me, but I declined and they were not pushy at all. This is why it's important to go to the same mechanic because they have all of your records so they'll know what to recommend. Or else they just go off of mileage and recommended services. Or keep a good log of your maintenance. Which I do, so it's not an issue for me. As far as customer services goes, I find that my experience at all Valvoline locations has been great and the advisors easy to talk to.

I've been going to Albert and the guys for years with two cars and I can't recommend them enough…read more Honest to a fault, will advise you on the best options and offer alternatives and will show (or give) you all replaced parts etc. Always attentive, studious and efficient. I'd give them 10 stars if I could. Just go to them, you'll appreciate me when you do ;)

First time coming to this location after getting it recommended by one of my friends . Wasn't sure…read morewhat to expect since I'm no expert in these type of things but I have to say I couldn't be happier with the service ! Came here to get my side view mirror fixed after getting it broken off by another car (just my luck). Hugo made the whole experience easy and fast . Literally took a day to get it looking back to new . Fast service for a reasonable price . Thank you! Definitely will be coming back for any further car services .

Nice guy. Quick and easy service. I'll be back for sure. Competitive pricing. This was on a stock…read moreToyota.

Great service, friendly service, quick, and easy! The owner was very nice, and explained what the…read moreservice entailed, I was in and out, highly recommend!

Great service and great value I always doing my oil change and brakes change here there good price…read moreand good service

Joe seriously helped me out in a major time crunch I was in on a big repair to get me back on the…read moreroad. Orlando did an incredible job with the work and they took care of a few other things that I had overlooked. Absolute 10/10 for everything. You won't find a shop anywhere around that treats your vehicle like it's their own like they do. Thanks so much guys I'm very grateful.