Mr. Duct cleaned our HVAC ductwork yesterday. Technician Juan did the work. He was wonderful to…read morework with and did an exemplary job. While here, we added dryer vent cleaning based on his work cleaning the HVAC vents. What a difference! We immediately noticed better airflow throughout our house. We are no longer experiencing sniffles in the morning. The house is noticeably warmer in this cold. I recommend both Juan and Mr. Duct for your next vent cleaning project!

The service was efficient and effective. The technician was on time, polite and thorough in the…read morecleaning.

E.R. Air was superb in every respect! We had searched all over for a duct-cleaning company that…read morecould reach our 3rd/4th floor broken air vent and clean out the birds living inside which were keeping us from using our dryer :( When we found E.R. Air, they came out the same day with their bosun's chair, and got it all done, very professionally and for a reasonable cost (they could have charged more as we were desperate!) The team, Jorge, Julio, and Ray were great. We will use them again and tell our friends. Thank you E.R. Air!!

I'm happy I chose ER Air to clean our HVAC and dryer vents. They provided a detailed explanation of…read moretheir process. The technicians were friendly and professional. Our return air vents are painted to match the wall colors and I appreciated the care they took to remove and replace them without any need for touch up paint. We have a very long dryer vent and the amount of lint they removed was astounding.

Great service! Very quick and great job! Highly recommend them. Easy booking and great…read morecommunication.

Gustavo and his team came out on time and conducted their services quickly. He communicated well…read moreabout condition of our dryer as well as vents and advised on timelines for other needs in the future. Really appreciated the help from his team!

I was very impressed with the quality of the job that the 2 young men did today! They explained…read moreeverything and I saw each step as they described it- they even cleaned my vent diffusers, cleaned behind the washer and dryer and cleaned out the dryer vent on the roof! I highly recommend them- price was very good !

Professional service all the way around. Prompt and very courteous. Would do business with again.read more

Chose this company from good reviews seen online to clean all house vents. Couldn't have made a…read morebetter choice! Jake was extremely helpful on initial call in setting up service. Jonathan was extremely thorough and efficient when doing the job. They were both very kind and pleasant to deal with. All this with reasonable cost. A high recommendation for the company!

Subject: Request for Assistance - Unresolved Refund for Washer Repair Service…read moreI am contacting you regarding a service request that was subcontracted through your company to a repair provider Wills appliances Repair LLC. I paid $192 in advance for a replacement part related to a washer repair. However, I canceled the service within approximately 20 minutes of payment, and no labor was performed and no part was installed. Despite multiple attempts to contact the repair company Wills appliances Repair LLC by phone, text, and email, I have received no response. I have also requested documentation confirming whether the part was ordered prior to my cancellation, but this has not been provided since the day of service in 2/11/2026. Since this service was arranged through your company, I am requesting your assistance in resolving this matter. Specifically, I am seeking a refund of $192 for the part that was never delivered or installed. Please contact the repair company on my behalf or advise on how this issue can be escalated. If this matter is not resolved promptly, I will proceed with filing a claim in Florida small claims court. I would prefer to resolve this matter amicably and appreciate your prompt attention to this issue. Sincerely, Oscar Moreau 954-394-4349 5912 Phoebenest Dr. lithia, FL 33332

called Duct professor to have them clean my Duct. I have…read morealot to say but Long story short that's what I found the 2nd day of the cleaning. Unbelievable. See pics I file a dispute with thumbtack and still waiting! Update as of today 1/20 I spoke to Alex the manager of duct professor and that he supposed to get me a refund for the scams that his techs did back then but, never happened. He is upset about my reviews and won't refund me any money because I left bad review. It doesn't work this way Alex. I want more people to be aware the way that you and your techs provide services. I was a part of your scam but not let that happens for other people. Even if you tried to offer me to give you a 2nd chance for cleaning but I am not TRUSTING you at all. You should do the job correctly at the 1st time. I was lucky that I found out after I replaced my furance. Also, the three kids that you sent me to do the job let them be more professional when they get into people property by wearing the shoes cover to have some respect for the people that lives in the house. Also, order them a good flash light instead of using their phone as flash light! what a scam? Please be present at the time of service don't be victim like me. Also, make sure to check the filter and the return duct base after few days of cleaning to see if any debris left over from cleaning I am not able to upload photos after the service was provided by duct professor crew. You can check Google review since i posted on.

We were extremely happy with Duct professor. The guys were on time and very polite and helpful. The…read moreprice was reasonable. And we liked that they did before and after videos of the ducts.

Buyer beware! I purchased a duct cleaning service for my girlfriend. The guys showed up and stuck a…read morevacuum in front of the vents for 1 1/2 to 2 minutes each. They never removed the vent cover to inspect the inside or to clean the inside of the ventilation system. I can stick a shop vac on the vent, why would I pay a company money to do this? I called several companies who do vent cleaning to ask what method is used to clean the vents. ALL of them remove the vent cover. When I explained what I had just paid for, there were varying comments from, "I'm sorry to hear that" to "Well, you got ripped off". Do yourself a favor, even if you have to spend a few more dollars. Don't hire a company that doesn't know how to properly clean a vent system. A very dissatisfied ex-customer!

DO NOT TRUST THIS COMPANY!!!!…read more I do not know how their workers get injured because they do not do anything but try to sell and make excuses why they will not do what we purchased. I wish i would have reviewed the deal before i purchased it on yelp. My techinican got injured twice before my appointment and it got rescheduled. Even if you purchase the voucher with the air return he states that they do not scrub it even though their customer support staff states that they will. The worker states he will vaccuum two out for me which doesnt clean it enough. He asks if i am going to pay for another $649 for all the additional work of all the cold air returns. I say no he says ok so i will just close the vents up. Ok so my voucher/ their customer service states scrubbing of 1 air return. I received none, because he would vaccuum two and he passed on that also. Plus, they (the tech and his helper) speak a different language so you will not understand. That is rude and disrespectful. DO NOT TRUST THIS COMPANY!!!!

Very clean and thorough work done well. And the technition was very knowledgeable and…read moreprofessional.

It was a quick and easy follow up cleaning/servicing my HVAC to prepare it for Summer. Brandon was…read morekind, knowledgeable, on time, and professional. Thanks Brandon! And because I'm a part of their subscription it was free with the subscription!

Ron went above and beyond the call of service. The idiots who installed my dryer a few years ago…read moreleft the vents/tubes bent and cracked. I'm fortunate I didn't have a fire with all the lint behind my machine! Ton is a true professional and fixed everything beautifully! Highly recommend! Donna N. Crystal lake

Been using them for many years They are prompt , clean ,…read moreand do a wonderful job at a reasonable price

Further update- we just learned that we have carbon monoxide circulating from our furnace. The…read moretechnician who ran positive tests for carbon monoxide in multiple ducts throughout the house pointed to a faulty heat exchanger and/or poor installation. He noted that the heat exchanger was set to combusting gas. As I wrote in my last updated review, we became aware of issues with the installation last season when I noticed water pooling on top of our furnace. Another HVAC technician diagnosed the pipes venting the furnace were not sealed. This allowed condensation to escape at multiple joints in the pipe that seeped down and pooled on top of the furnace. When the technician removed the front of the furnace, we found a layer of rust and build up on the bottom interior of the furnace. He said that we are lucky that this didn't come in contact with a nearby circuit panel, but that we should take care of it ASAP. Chicagoland Air Duct reiterated that it was outside their warranty, and further added that they no longer do furnace installation. After speaking with a Goodman Rep about a possibly faulty heat exchanger I was told that the part definitely is covered by the warranty, but that the labor is not. Another HVAC company quoted around $2000 for that labor. I am about to contact Chicagoland Air Duct and ask them to please do the right thing and address this problem. Wish me luck.

Update: We had to dispute the charge with the credit card company and filed a complaint with the…read moreBBB. They lied saying it was "refunded before we complained and it only took a few days". B.S. The last time we spoke to Josh on the phone he had said his boss never put in the request yet. The radio silence. No one answered the phones, no replies to voice messages/emails sent. Save yourself the headache and find a better business. Terrible communication and business practice. They lost out on loyal, repeat customers here. No thank you!