Sam was great- good communication and problem solving, efficient and tidy service. I was able to have him arrive quickly, at a convenient time. read more

Long, but worth it. My family and I bought a home. Before moving in, we hired Eco to do some electrical updates/upgrades and install a new furnace. The good: The scheduling process and customer service from the sales/quote team was great. I can't remember the name of the original person who helped us (It has been almost a year), but he was super great, took his time checking out EVERYTHING in the house, and made very good suggestions. We came up with a detailed plan for all the things we needed and wanted. The quote came back decently expensive, but we were confident due to the detail that was taken that it would be worth it. The teams arrived on time and were very professional in our home. What happened? The person who did our original quote (and the very detailed explanation of what we needed) went on vacation. I don't know if he didn't leave good notes or what, but the team that arrived had NO IDEA for the specific things we asked for. They knew they were installing a furnace, and that went super well. But all the electrical upgrades were a mess. We had an in-wall box installed so that we could wall-mount our TV. The team put it in the wrong location. They did put one in the right location, but they did not repair the hole they made. They gave us the name of their "drywall guy," who wanted an additional $800 to fix the hole they left. They left an additional hole next to our fireplace that was never discussed or planned and said they, "had to." More money. They installed a bright silver box outlet in our all-black fireplace, so I then had to paint the outlet myself. No big deal, but for the amount of money, this was crazy to me. We got our entire breaker box replaced and new outdoor outlets installed. When we tried to use the outdoor outlet, we couldn't get it to work at all. We called them back out. Turns out they left one single switch in our old breaker box, which we had no idea about. The outdoor outlets that they installed have flat panel doors, which means they will not close if you have something plugged in. Not great in the Washington weather. During the summer, our portable AC units could not be run in two rooms simultaneously (the bedroom and the living room) without flipping the fuse. They share an exterior wall. When we called ECO, they told us "that's how old houses are; we can come separate them for $2500 more dollars". Keep in mind, we paid for upgrades and were never told that three major rooms shared ONE breaker. They did not correctly label the brand-new breaker box, so we have to play guessing games every time we need to use it. They installed the furnace and the hot water heater (which they also installed at an earlier point) on the same exhaust. Now that it is winter, the hot water heater keeps shutting off. We read that this could be because of the pressure from the furnace taking the oxygen needed to keep the pilot light on. (I'm not an expert, so forgive me, but this was not happening during summer.) We called for a check-in. Over a month later, they randomly called and said someone could be there in 15 minutes to 1 hour. I was at work, but was able to get my sister there. They sent out an HVAC guy to evaluate. He said that this isn't an HVAC problem and we need a hot water heater tech. He was helpful and tried to look at the hot water heater himself. He told us that this was the second time this week that they sent him to a job that wasn't HVAC. I'm still unsure if it actually is an exhaust problem or a problem with the brand-new hot water heater. Now, we will have to wait for that, too. Nothing about this company is all bad, but I'm just not confident in the work they did in my home. read more

My old tank water heater started leaking and needed replacement. Jameson from Eco came, gave me an estimate for the updates needed to switch to tankless water heater and patiently explained the process and answered my questions. We (and Jameson's manager) were able to negotiate on what I considered a fair price and Jameson worked until 8pm or so until the work was completed and I had hot water again. All in all, I'm very happy with the customer service. Thank you! read more

This company is very expensive! I had them come out and look at my 5 year old mini split unit with three heads. They said it needed a new coil and had a small refrigerant leak. At first I was told there was no warranty to be found on the unit but I called Daikin myself and found that parts are covered. That didn't matter though because I was still charged a total of $5700 for those two repairs and cleaning of the heads. I called two other HVAC companies, one being the initial installer of my unit who now resides in another state so couldn't do the repair. Both told me that this was beyond expensive for the nature of the work. I understand the value of somebody's hard work but I cannot understand how they justify almost 6k for those two repairs. I called and talked to the manager for a breakdown of the bill and they said they don't charge labor hours, something about charging for the different tasks. It was vague and I was not left understanding how they break down their charges. The technician was at my house twice. The first time to diagnose and clean the heads. The second time to do the repairs. I must say he was very detailed about what the issues were and what needed to be done. It was just the price that gets me. I should have had a second opinion before I went ahead with this company. Learning lesson I guess. read more

I am a new homeowner to a 1940s home that needed a new roof. Eco Electric completed the electrical work to connect my new roof ventilation power fan. Since I am a new homeowner with 20+ questions, I asked Eco to provide quotes for a number of potential projects. They generously walked me through my home and answered my many, many questions with detailed explanations and a multi-part quote for the various potential projects. I hired them to connect my new roof fan and install lighting, outlets, and switches in my attic while they were up there. I was nervous about getting work done within my old lathe-and-plaster walled house. Eco was a dream to work with. They did a fantastic job. I will absolutely be returning to them for my future home electrical needs, and recommend others do the same. read more

So helpful! Matt was amazing and so thorough in helping us with our bathroom remodel. He was also super patient explaining all the options and which ones were the best! Will absolutely call Eco whenever there is a plumbing need! read more

I went onto Eco Electric's website last week to get a quote, of which it said it was going to be around $11k-$12k for adding ac to my current setup. Then I had someone from their company come by yesterday at 2 pm to give me a more accurate quote, of which the price somehow changed and went up to between $15k-$16k+ total. That, as mentioned to the salesman at the time, is not even close to being in the ball park and is almost double compared to what other companies have been quoting me at. The salesman that came out called up his manager to see what they could do with the pricing to see if they could lower the price down at all. Unfortunately, the manager didn't seem to have any desire in lowering the price down at all, even though it clearly says on their website that they'll meet or beat other quotes from other companies. Definitely a bit frustrating and a waste of time having someone come by yesterday when again I'd gotten multiple quotes from Costco, Washington Energy Services and other companies that were between $8k-$10k total. Yet the lowest quote from Eco electric if I recall correctly was around $15k-$16k, and one option was even almost an insane $20k. That pricing is absolutely ridiculous, is nowhere near the quote they gave me online and is essentially double what the other companies quoted me at. Seems like a blessing in disguise though as looking at a lot of the reviews on here, and a lot of them seem negative and/or one star. Eco just seemed to want my money, had no desire to price match or be competitive and lost a customer. read more

2 GFI outlets in the kitchen were not working, kept on popping. They were changed to a new one but the problem was not solved. David, the technician was knowledgeable and recommended to do a circuit restoration. A bit pricey for the job but it solved the problem. David explained fully what the job entails and was very detailed and explained it well to us. He was patient in explaining since he used jargons that you don't normally understand. Recommend using this company. Very quick to respond. read more

I would absolutely not recommend Eco Electric Company. It took them nearly a month just to install a furnace -- a job that should've been done in a few days. Their troubleshooting skills are seriously lacking, and I paid the price for it. Initially, they charged me $4,500 just to "level" the old furnace, claiming that would fix the issue. It didn't. After wasting all that time and money, they came back and told me the furnace actually needed to be replaced -- and asked for another $5,500 to do it. In total, I ended up paying $10,000 just to replace one furnace, all because they couldn't properly diagnose the problem from the start. Completely unprofessional and frustrating experience. Stay far away. read more

Needed a ceiling fan that had fallen from a vaulted ceiling to be reinstalled. The price for the work was fair, they arrived on time, were friendly and helpful, and the work was top notch. Great care was taken to ensure the job was done right. Would not hesitate to work with Eco again. read more

Booked with them to get a switch fixed at my house. The scheduling was great. They're very responsive and polite with scheduling and planning. However, they never showed up and after a few reschedules suggested a different service provider to me. Hence the 3 stars. read more

Josh and Josh came out to help me with a blown fuse. While they were onsite they found a couple items that should have been taken care of during a previous visit and took care of it to my delight. Super informative, professional and hard working would recommend anyone from this company. 2/2 great service visits. read more

Ridiculous quote for a minimal job the job time would take 60 to 90 minutes at the maximum.

Unfortunately, I did not need the work done, because of miscommunication on that part of my cable provider (Comcast). But Eco had good communication and they were very nice. read more

I used them 4 years ago and was very happy. Recently I called them for a 1-hour job and they quoted $1500 and change. Another 5-star plumber competed the same job in 55 minutes for half the price. No material except simple drain and angle valve. Don't waste your time if you are looking for value. read more

My apartment had no overhead lighting in any of the rooms, and my electrical panel had never been replaced (since the 1970s). I'm glad google told me to go here. Edwin came over and estimated what it would cost to add light fixtures to my bedroom, living room, and office and replace the electrical panel with something more modern. Brandon, Kurt, Tristan, and Fred showed up right on time, they were super friendly, made sure to double-check with my partner and me before drilling holes for the fixtures, and did a walk-through to make sure everything in the project was complete and working. I would recommend them. read more

I am so very impressed with this company. Brandon was absolutely fantastic when he came by to fix our problem - some of the electrical outlets in our bedroom suddenly stopped working.. He was professional, thorough, and explained his process as he was going through diagnosing the issue and finding the location of the issue. It took longer to find the issue than we expected, thanks to the odd wiring choices that were made in the construction of my house. He found it, fixed it, gave a great explanation of the what, why, and how, and we were only charged the diagnostic fee. Afterwards, he did a safety check that included looking over my breaker panel and made recommendations and gave us quotes and a breakdown on said recommendations. This was greatly appreciated and he did a great job answering the questions I had during this process. While these estimate for these recommendations do seem pricey, there was no pressure or hard sell on these. It's been about a month since that visit, and the outlets are continuing to work nice and smooth. Earlier this week, my wife recommended Eco and Brandon to one of her colleagues and we were reminded of how impressed we were with this company. Even our dog liked him. We're definitely calling Eco Electric the next time we need an electrician. read more

Idk how i feel about it but job was completed what i asked ! But few things were just not expected ! Like 445$ forced inspection added to bill ! And while drilling holes 2 incorrect large holes were made due to being pipe in wall " should have stud finder or something " that they didn't ! And they were going to leave it just like that before that i showed hesitation and unhappiness with work ! " they said u gotta get drywall work done and paint and all " but when i asked they covered it with the white plates ! Its okay but now i got wall filled with plugs and plates ! Looks mad filled ! And ugly ! Not what i expected for 2300$ price i paid ! Guys were friendly but yeah not happy with the outcome ! Those holes in drywall gonna keep getting air inside and moisture into walls ! And that 445$ forceful add on is just not digestible ! read more

See all

I didn't have the same experience as most other people. I made an appointment, it was cancelled (which was fine and understandable given the reason I was given). The morning zoom meeting the consultant Cory Hesseltine was a late. I was having connection issues, so while he waited for me to get it worked out he disappeared - he went for a coffee refill but when I reconnected, I had no idea what was going on, could have made a note in the chat... Then a couple of co-workers were outside his door office door so he rolled over in his chair and started talking to them. Didn't feel like he really wanted my business by the end of the call. Still waiting for the estimate and explanation he told me he'd send me in an hour. I give 3 stars because of the very nice lady who set up the appointment and called to reschedule. read more

I am writing this review immediately after the electrician has come and gone. 1. I contacted Eco electrical to request service on a chandelier replacement in my 13 foot high staircase. (I can't do this, nor do I have the skillset - hence my call) 2. I called explicitly (EXPLICITLY!) for the electrician to bring the proper ladder to do the job. 3. I measured with the call rep on the phone how tall the ceilings were and asked 3 to 4 times to make sure they come prepared. 4. I was assured they would come prepared with the right ladder and tools. 5. Service was scheduled at a time I had to leave work and meet them Hey - guess what? They didn't come prepared. The electrician looked at the job and said he was not sure he had the right ladder. He also mentioned that the ladder that would work was on another job site. The other electrician could deliver it, but it would be about an hour. I let the electrician know this was frustrating after I was explicit in my directions. He apologized, but what was he going to do? NOPE. Look elsewhere for help. read more

I would highly recommend Eco Electric and would like to thank our technician Nate. He was very competent and knowledgeable about the service he provided us. He offered us several options to complete the work and also offered a payment program if we so chose. Nate demonstrated excellent customer service skills along with his job performed! Thank you Nate! read more

Friendly and responsive. They charge $100 to come out to diagnose any issues which was expected. Once done they examine the home for any kind for potential up sells even though they have not been asked to do so. Even simple things they charge hundreds and eventually added up with estimates on over 10k worth of work. The estimated work was not necessary but recommeneded. At an hourly of estimates, which they would not give upfront, are several hundred of dollars per hour. They get paid better than doctor, lawyer, and professors. I know there is a labor shortage but it seems we live a strange world now... In fairness, speaking with other electrical companies they wanted $500 just to come out for a diagnosis.. However, I question electrical labor is hundreds per hour. Inflation goes up if we accept the higher cost of labor. Supporting minimal and livable wage is one thing, but this is far from meeting living standards... read more

Great service I called them in the morning and they came out the same morning & fix it What a professional service I'll recommend to anyone who need an emergency service read more

Very expensive! Cost me more than $1500 for cleaning the drains, and changing two valves for the toilets. And I was told that they usually charge $1100 for repairing the two toilets. Super crazy, way higher than the market price. read more

I have called them for both electric and plumbing and love their availability and service. Good technicians skilled in their trades. Easy to deal with and contact by phone. read more

We had an excellent experience from start to finish with Eco Electric. James and Jake were an absolute pleasure to work with - professional, knowledgeable, accommodating, thorough and very trusting. We had a laundry list of items that were completed over the course of two days, their recommendations were great, and all at a very competitive rate. My wife and I kept saying how impressed we were with this team and would not hesitate to refer/use them again in the future! read more

Eco has some nice professional people that come out to do an estimate, but beware they want to do work that is not necessarily needed. I was charged over $10,000 for something that didn't needed to be done at the moment. I quietly refused and would not be calling them for anything else. read more

We needed an electrician to figure out why we weren't getting power to our dishwasher. The person who picked up the phone was very friendly and helped get an appointment set up. We got a text when the technician was on the way with his name and picture, was was really nice. Tyler arrived on time and was very thorough with his investigations and answering all our questions. Almost year after the appointment, I needed to get a receipt. I called, and with just my phone number, they were able to find the receipt and email it to me. So simple! read more

From the time Chris and Radisha showed up until they left, they did everything right. They installed some high wattage heaters on our deck. It took some maneuvering to minimize conduit and they succeeded in making the project look good as well as work well. It was a slightly complex project and their skills were well matched to the work at hand. They arrived masked, and on time. They correctly estimated the amount of time the project would take. They were delightful people and very pleasant to work with. We are very happy with the work that Chris and Radisha did and we would hire Eco Electric and Plumbing again in a minute! read more

Project started great and everyone was very friendly. Toward the end of the project I found things that were damaged in my home and a number of items that Exo Electric failed to complete. As soon as I mentioned these items, their attitudes shifted instantly and then weren't so friendly. I hired them to remove all of the dangerous knob and tube wiring, replace the panel inside, swap all switches & outlets and replace the box and mast outside. The knob and tube wiring is still in my house, they installed light switches crooked, did not swap every outlet like they said they would, left a major outlet in the kitchen dead-no power to that outlet still to this day, installed that outside box cooked and not flush to the house, the mast is touching my new roof done a few weeks ago and bending shingles, the box inside is not installed properly and does not latch shut. They said they were going to bring a label maker to make the box nice but instead wrote everything by hand and not clearly, quite sloppy actually. They attempted to charge me an exorbitant amount amount for additional work to remedy these issues and I said no. They went on to say that they were not coming back and that the job is marked as complete. This. Reach of contract on their part has caused multiple issues with other projects including the roof, siding and gutters. Customer service from this company was horrendous and they are anything but professional. The GM Cory Hessiltine was extremely unprofessional on our 1 call, using profanity and not allowing me to speak. He went on a rant and essentially "told me how it is". This company is run by sleazy sleazy sales people, I was clearly just a number to this company and they do not care about helping their customers, their only concern is getting paid- not doing what is right. Don't make the same mistake that I did in hiring these amateurs. read more

See all

Half of my electrical panel failed. I called several companies and most said it would be a couple days before they could check it out. These guys were able to visit my home within an hour of my call. They would have done the work that day, but had to get the city to approve an updated electric panel, because the old one wasn't up to code. They came back the next day after getting approval. The price was fair and they did a quality job. I would use them again! read more

Although there was a big complication and our promised installation timeline took longer than expected, the guys at ECO did a fantastic job of rectifying everything! They have a fantastic staff and appears to run efficiently. Matt B. especially did an exceptional job of fixing the problem once he was brought in after the initial quote appointment. Matt was very professional (on time, notified us of any delays) honest and got things done! read more

Just had my electricity woes solved with Eco Electric! They managed to fit me in their books on a busy Tuesday afternoon and by a reasonable window of time, arrived, diagnosed the issues, and provided me with options to proceed. Joey S. and Zachary were fantastic figuring the problems out and getting them fixed up quickly, professionally, and with a great attitude in spite of the hot weather. The price was fair, the knowledge was clear, and their execution was spot on. Do yourself a favor and contact them first. Would definitely call upon them again. A+ read more

I got a new bathroom fan and 5 new lighting fixtures installed by Eco this week and I'm thrilled with how it turned out! Eco was one of 3 bids I got for the job and because of the competitive prices as well as the FaceTime appointment consultation, I decided to go with them. Very happy with my decision! My tech Chris was super nice and I would love to have him come do more work at the house. I'll be calling Eco again in the future for sure! read more

Had a quick ceiling fan replacement I needed done. Tyler G. was great the whole way through. Keep me informed on his work and was sure to make sure I was okay with everything. Wore mask and shoe coverings the entire time. Nice clean up and also went above and beyond to get the new switch on the wall and pulling more wire slack from the attack. Would recommend 100% read more

They cut off all contact after I asked for a ballpark estimate over email instead of wasting my time in person.

I contacted Eco Electric and Plumbing for some electrical issue, and got scheduled on Wednesday. They never came the day of, and rescheduled at least 4 different times, before completely cancelled the appointment. They wasted my entire week with an excuse that they were too busy with other customers. read more

I have been a customer of EE&P since I bought my first home 4 years ago. Today, Austin (an electrician) stopped by to diagnose some electrical issues. I am very impressed by Austin's knowledge and ability to explain to a lay person about what he was doing and why. He has a natural ability to communicate with his customers, very friendly, easy to talk to, and is very professional. Thanks, Austin! read more

Wow. Not sure if I am the only one this has happened to, but what a horrific experience with this "company". All I wanted was to have a garbage disposal replaced, which they claim to do, but who knows. They scheduled a window on Friday from 1-3. I rearranged my meetings to open up the window. Then they sent a text saying they could come earlier, during my meetings. Since I was I was on calls, I could not reply to their text, which should be fine, as I have a window from 1-3. They even sent another text saying that they would still be coming. At noon, they said they can't come. So I rescheduled for 1-3 on Monday. They said they were sorry for the inconvenience and would waive some $99 peace of mind evaluation, whatever that gouge was going to be. Next appointment, same shenanigans. They texted in the morning and said they could be here in an hour, during the meetings I had rescheduled to open the 1-3 window. Again, at noon, they said they were not sure if they could come, but would try. They said that last time. I said never mind, don't come at all. Bottom line, if you want something small done, go somewhere that wants your business or these guys will always put you at the bottom of their list and you will be subject to their scheduling whims. Apparently their scheduling windows are "tentative". Block out 2 hours of your day, and we will come if we feel like it. I called another, better known plumber in the area and they were able to come during my Monday window. 15 minutes into the window they quoted and done in 45 minutes. Nice to get it done. read more

I have never written a review for a plumbing service before but had to leave feedback after receiving fantastic service. On Monday, Duane and Lekenyada came over for an estimate appointment to install a new sink, dishwasher and garbage disposal from Lowes. They were professional, thorough and went above and beyond. They were the type of people I instantly knew had integrity, talent and I could tell we were in great hands. I had a great feeling going into our sink install...and then we hit a major snag with Lowes and were left hanging without a kitchen sink, and a leak coming from our current pipe. Leykenada and Duane came back to save the day. They fixed the leak and attached a temporary sink that was dropped off without any warning. They were truly our hero's today! They've made us customers for life and I can not recommend this company or this team highly enough. read more