Very good people to do business with. They gave a very fair quote. Showed up when they said. preformed what needed to be done and cleaned up and left. I would use them again. read more

Unfortunately, I can't review Eco Green Air's actual services. The reason is that I had a confirmation (three, actually, via text directly from Bob, a text from the company, and an email) of a technician doing an EV charger install. According to Eco Green and Bob, the technician was to arrive between 10AM and 11AM. By 11:45AM, I had given up waiting and texted Bob to let him know I had left but someone was still waiting. At 2PM, Bob called to tell me that they are too booked up to handle my job and they won't be able to fit me in until late January. Yeah, that's right, after committing to doing the job on Dec. 12, they're now suddenly too busy to do it for another 5 to 6 weeks. I ignored the negative reviews because I got a good impression from Bob when he came out to assess my job. Ha! Guess I was way off on that one! Hire Eco Green Air to do your job, but only if you're okay with broken promises and your time being wasted. read more

Avoid this business at all costs. They owe my 85-year-old mother $5,000 - we won a judgment in court based on a botched service call where they screwed up her system. The judge ruled in our favor, and Eco-Green Air won't pay up. The irony is that the owner, Dr. Ehimemen Iboaya, also owns another business called Visiting Angels that provides senior care! My elderly mother on a fixed income is waiting for them to pay the money they owe her, and they're ignoring her. It's so disrespectful. This is how they treat their customers - and the elderly. Choose another business for your HVAC needs. read more

We have had a long, drawn out and frustrating experience with Eco-Green Air that is still not completed. After having our original install rescheduled twice, a team came out and spent 12 hours installing our brand new HVAC system. We were left with a broken attic door, nails on the floor of our laundry room, and still no heat. We then had to follow up ourselves to ask when we would be able to have the heat fixed and received no answer, just a quote for another piece of equipment. We were so distracted by this debacle, that we hadn't even realized the smart thermostat we had paid for was never installed or delivered. Since the install, communication has been non-existent, Eco-Green Air vehicles have been parked outside our house and then disappearing with no notification to us, our inspection was rescheduled four times, and when the inspector did come out, Eco-Green Air was not present. We failed that inspection with Durham county due to multiple issues with our furnace and drain pipe and will be needing yet another reschedule. This has been an awful experience all around and we would not recommend anyone else take their chances with Eco-Green Air. read more

Attached are the photos of what was done to our home by eco green. Eco green came to my home on two different days. The first day one worker came to assess the issue. That worker cut a small square sized hole in my wall in the living room. On this first day, the worker wanted to place the drain on the side of the home. I declined initially and asked that eco green assess the situation to determine where the leak was coming from because he did not know where the leak was originating. We decided that the eco green worker would come back the next day with another worker to run a test on the HVac drain lines to see if that was where the leak was occurring (we have 2 drain lines). The next day the two workers came and ran that test on the drain lines. It was determined there was a leak coming from one of the drain lines. After that, they contacted both my wife and I. They said that the only way to fix the leak was to run a pipe on the outside of the home to reroute the water into our gutter. However they still did not know where the leak was actually occurring in the hvac system. We asked if there was another way to fix the leak and find where the leak was coming from and they said that they would have to cut into the walls and they did not recommend that. Due to the severity of the leak and having what we considered at that time a professional recommendation, we reluctantly allowed them to proceed as they said that was the ONLY way to fix the problem. The following week, Weather Master came to my home to look at the issue. They decided to cut the wall a few more inches above where eco green had originally cut and they found that there was a nail in the condensation line from siding installation . Weather Master were able to fix the issue immediately. I am asking that eco green return to my home and reverse the work that they have done, which we know now, was unnecessary. They failed to properly assess the issue and this resulted in unnecessary work and damage to my home (cutting into siding and gutter). Had they cut more of the wall to determine where the leak was actually coming from, they would have found where the leak was and would not have needed to place the pipe on the side of the home into my gutter. Below are the pictures of the pipe they placed on my home, the original hole cut by eco green, and the hole cut by weather masters. This is Pipe places by Eco Green on the side of our home read more

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Horrible experience with installation of a new HVAC system and subsequent maintenance. During installation they left an open can of PVC cement in the crawlspace. The level of toxic fumes in our living quarters rose so high we had to evacuate our home for several hours while the crawlspace and floors above were ventilated. At the time the new HVAC was installed we were replacing all the old ductwork and encapsulating the crawlspace. We found it odd when they said we should rely on the crawlspace encapsulating company to replace the ductwork because they would do a better job than Eco-Green. That was a red flag and we missed it. More mistakes were made the next 9 months that we relied upon them for service. Each time we were asked to give them a chance to learn from their mistakes and correct their error. We honored these requests and tolerated the inconvenience. In the end we gave up when they said they wouldn't cover labor costs associated with a repair because our system was 6 weeks beyond the one year warranty period. We couldn't believe that was how they treated us after all the mistakes they made and how forgiving and patient we had been. Finally, after about a year later we gave them a chance to reimburse us for the labor costs incurred when another company did the repair. We have not received any response to this request. The company was purchased in or around the time of our installation back in 2021 and things seemed very disorganized. Don't know if things have gotten any better. read more

Eco Green did such a great job installing a mini-split in a new sunroom recently that I hired them to do heating maintenance on my existing home HVAC system. They have been responsive, attentive, customer driven and professional every step of the way. I highly recommend them to all homeowners in the Triangle. read more

Very happy with service, started using them in spring 2015 and signed up for yearly service that includes spring and fall checkups very professional technicians read more

Eco-Green Air is lead by Alan Stephens, a great entrepreneur, who started his business after moving to Raleigh, NC. He's hired a great crew of people focused on pleasing customers and providing a "Cadillac" system for everyone. read more

After receiving three emails from this company to write a review despite having never hired them, I wrote a sour review. I had tried unsubscribing twice prior but still got the emails. I wrote my original review and provided a one-star rating since, at the time of my review, the only "service" I had gotten were the annoying emails. I tried unsubscribing a third time and today I received another email. Somehow my comments made it back to the business this time and I received a note from the owner with apologies and assurances that my name has been removed from the database. For that, and because I cannot comment on the service the business actually offers, I am improving my rating to 3 stars. FWIW, I do remember that during the estimate Alan indicated that my return duct was too small, which was indeed an accurate observation. read more

I have used ECO GREEN AIR many times and I am always happy with the outcome. I am a general contractor and I often refer people to Alan and his team, and everybody always has nice things to say, such as, "why didn't anyone else think of that!?" , "they finished really fast and left no mess!". read more

Alan and Bro with Eco-Green Air came out and installed a Fujitsu mini-split on my newly constructed office shed. They worked well coordinating with our flaky general contractor, and provided guidance on proper permitting and inspections. Alan seemed very knowledgeable about all of the small quirks that the Raleigh inspectors look for. It took them less than a day to install the unit and they did a great job making sure everything was both functional and aesthetically pleasing. The Fujitsu unit is super-efficient (33 SEER) and came with a 12-year manufacturer's warranty (apparently Eco-Green is one of the few contractors in the area qualified for that extended warranty). Couldn't have been happier with the results on the install. Thanks! read more

We were so fortunate to work with Eco-Green Air on a repair to our HVAC under our home warranty. Both Bob and Bro were incredible to work with. The repair was done well and in a timely manner, by professionals who truly care about their customers and their work. We highly recommend Eco-Green Air! read more

We were just moving into a new home when our A/C stopped working. We called our Home Warranty company and Eco-Green was the 2nd company the Home Warranty had come out because the first company couldn't find the exact location of our refrigeration leak. These guys were awesome. They found exactly where the leak was, worked with the Home Warranty and the A/C manufacturer to get the part and installed it quickly and sooner than promised. read more

The employees themselves aren't bad and I guess the work they do is ok, but Alan the owner needs a lesson in customer service. Eco Green Air repaired our AC through our home warranty company last month. I was told by my warranty company that I did not have to pay for the $150 part they installed. I have this in writing from the warranty company. Alan is now threatening to put a lien on my home and charge me legal fees because I'm not paying for a part I was promised I didn't have to pay for. I offered to fax him a copy of the letter from my home warranty company stating that I was not responsible for the $150, but he has not provided me a fax # or shown any interest in seeing the letter. He just makes more threats. There are plenty of reputable places out there and I would suggest going with anyone other than Alan and his team! read more

Eco-Green Air was sent to me by my Home Warranty company when my upstairs unit went out the first hot weekend we had. They arrived at the appointed time. I 'think' it was 'Harvey'; he was so nice and very knowledgeable. He talked us through what he was doing, gathering info from me as he did so. As I provided more symptoms he went right to where he thought the problem was. He had the necessary part, replaced it, rechecked everything and was through within less than an hour. I have not had any recurring issues in the last week with it so I am extremely pleased. I would definitely call them again. read more

I have used Eco-Green air at my house and my office. They have done a wonderful job and were able to fix an air flow problem that another company missed. Their prices are fair and the technicians know what they're doing. An added plus is having our technicians show up on time. read more

Stay away... Company was referred by my home warranty. 24 hours later we had not heard so we followed up. We were told we'd hear from them by close of business. Yesterday came and went, as did today with no response. Followed up with the company only to be told that they'd get to us when they can.... What don't we understand about that? Called home warranty back and said we needed another contractor because it's been 3 days and we aren't on the schedule and were told they'd get to us when they can. Home warranty called and spoke with Olivia - who said they'd send someone out tonight. Phone rang 10 minutes later... It was the nasty owner of this company who proceeded to yell and curse at me about why I don't understand how busy they are and that we're harassing him. I explained that I didn't call... I simply requested another vendor who could get me on their schedule, he hemmed and hawed at me for 5 minutes how he's a 58 year old going on service calls because they are so busy and they are getting 40 messages a day. He proceeded to tell me that he attempted to call my warranty company to tell them he didn't want the work... Which he followed up with - do you want me to come out tomorrow or not? The answer is not. This place is a disaster and the owner is vile to call a woman and speak to her that way after his employees didn't follow through with calling ME back. If you like to get berated by the owner... Give these guys a call. read more