Raul and His team brought me out of retirement from writing reviews on Yelp for several reasons. Raul is communicative, attentive and explains things to me in full Detail in plain English without AC jargon. The problem I had was that I live in a two story townhouse The air return unit was centralized in the middle of the house in a closet on the first floor. The air would be forced to all five vents downstairs due to the set up from the Original floor plan. It was poorly designed. None of the air would travel upstairs. Hot air travels up and we were miserable during April to September. It forced us to spend time downstairs and sleep horribly for 7 years waking up in sweat. I contacted him and he came out a couple of days later to look things over and ultimately explained what I mentioned above. He indicated the solution and permanent fix would be to move the air return in the attic with new duct work to increase Air Force and air pressure. One of the things that set him apart was that I had contacted five yes five other companies over the span of three years because it was an ongoing issue during the summer months and in Southern California thats practically 6/8 months of the year. Those five companies would come out and tell me we could a b c d e f g (but that might not fix it) none of which said Raul's solution. He talked about increasing the ducts and making them modern material flexible instead of the old outdated material I had. Talked about adding bigger vents/registers and two returns for optimal air circulation and flow. The knowledge and the breakdown is what initially sold me, then he gave me the estimate price of the work to be and I was truthful with him that it was out of my wife's and I budget and i wouldnt be able to do it. I asked if he could be flexible with the cost or provide alternative solutions which he without hesitation said he could put something together on a more economic plan that would still resolve our issue. He asked for two days or so to run the numbers so he could be happy and so we could be happy He came back with a better price for which the price he gave was a steal in my eyes in comparison for the amount of work he was charging me for (all mentioned above) and more importantly the amount of work the five others were charging me for. The work load and price point was night and day when I looked at the prior estimates I received. Taking all that into consideration it was a no brainer that we agreed to it. The price point was at my absolute limit on what we could afford for the ac project. And Raul was able to work with me Raul and his team were out at my house earlier this week and showed up on time with his crew. They were all courteous and respectful they communicated with me all through out the day The project was completed about 11 hours later with a huge snag in the results. Heres the thing about these projects you never know whats going to happen. I asked Raul initially if moving the air return to the attic would it ruin my airflow downstairs to the five vents that would shove out air with force and he promised it wouldnt be the case. Well unfortunately for him and me that was the case. Not by his fault or his crew but in running the set up the air wouldnt pump out of the five vents downstairs and their crew found the problem. Once the air return was removed and they can check the ceiling for the duct work they identified two 90 degree elbows back to back that restricts the air flow coming down. So perhaps thats what caused the airflow to be restricted to go up and the location of the air return would force almost all the air to pump out and be dumped out immediately. As you can imagine I was pretty pissed off spending thousands of dollars to be told my problem is now in reverse when I was promised it wouldnt be the case, but as a home owner you have to realize stuff happens and nothing in this life is guaranteed despite how many times things have been done. I calmed down but Raul was visually upset at the results which comforted me knowing he cared about the end results. Ultimately we talked it over for maybe 45 minutes and cooler heads prevailed His coming back out next week to fix the issue on my first floor its not his fault it was a freak chain of events but he gave me a considerable discount on the labor and parts. So you may ask why Am I writing the review if the 2nd half of the project is incomplete Because him and his Crew delivered above and beyond on the work we agreed above My wife and I have been able to sleep comfortable these last two days the 2nd floor and have complete faith he will come Monday and fix the new issue Im giving him and his crew the confidence that they deserve well before the work is done because they showed me they are professional honest and not thieves seeking to line their pockets with my hard earned money. Once the duct work is completed the house will be what we always envisioned read more

Love these guys! This is their 2nd job for us in 5 years and will be our first call in the future. Easy communication, nice folks, super fast installation (one day in our case!) and reasonably priced. Easy recommendation. read more

Eco Fresh HVAC - Freezing air on a hot day, that's 34° cooler than ambient - Heating & Air Conditioning/HVAC Near Me - Buena Park, California

Raul arrived on time. Provided excellent professional service quickly and at a reasonable price. He was very courteous and respectful of our property. highly recommended. read more

To get a quote, I had to call multiple times. Even after all those calls, they eventually sent me the quote but never answered my questions or were willing to discuss further. What a waste of my time read more

My original instincts were accurate. Martin and Raul spent a considerable about of time and determination to ascertain the problem. They were willing to do whatever they could to have things up and running. The problem appeared to be a random rare occurrence and was seemingly solved. They left today with the unit working! I appreciate the INTEGRITY of this company, and genuine concern for ensuring the unit not only worked, but that I was satisfied with the situation--and they did it all with a smile. Often times businesses who would do the same, might do it with attitude, or disgruntled. If things should stop working again, I know with confidence I can count on them to remedy. And I would definitely recommend this company as a result. read more

I needed HVAC experts ASAP to relocate my existing furnace from my kitchen into the attic. The guys at Eco Fresh HVAC returned my call and scheduled a consultation within an hour of reaching out to them. Raul came not a minute late to give a quick estimate. He went over what needed to be done, what extra work he was going to do to ensure that my furnace would be properly relocated, secured, and more energy efficient. Their initial quote was pretty high, which was expected due to the amount of work I wanted done. Raul was kind enough to reduce the price to one I was more comfortable with and started on relocating my furnace ASAP. Raul and his team got everything done in one day. I can't believe how quickly they got everything done, and how amazing of a job they did. Raul went above and beyond to ensure that everything was done quickly and correctly. True professionals. Overall amazing work! I'll make sure to refer anyone and contact these guys for any HVAC job--big or small. read more

Eco Fresh HVAC - Original location of furnace in the kitchen - Heating & Air Conditioning/HVAC Near Me - Buena Park, California

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I needed to get a second opinion on our AC unit at a commercial business found this place on yelp an contacted them. They came out quickly to check out our unit and confirmed we did need to replace the old unit. They provided a quote to replace our AC unit and their price was way better than the other place. We decided to use them and they replaced our unit, the work was completed in just a few hours. They provided great customer service, I would recommend them. read more

ECO Fresh installed our new air conditioning. They were great. John Mattson was so knowledgeable and he walked us through the whole process with very very well. The crew was extremely professional and when they left they cleaned up everything so no-one would ever know we had air conditioning installed that day. John came back the next day and spent two hours checking everything and helping us set up the thermostat. Which by the way is unbelievable You can even use your phone to remotely set the temperature We highly recommend this company We talked to three other companies and ECO Fresh was by far the best for price and especially the great service. John Mattson did an amazing job. Really well done! Thanks so much John read more

This company was amazing! We initially called them to service our AC unit. While they were here my husband mentioned that we were planning to insulate our house. Our home is two story and gets super hot. We have AC but it was not effective because of the lack of insulation. Raul suggested we may want to consider moving the unit to the attic to allow for better airflow rather than the air having to go up just to come down. He hand delivered the estimate the following day. the amount of work they were doing compared to the other companies for just the insulation wasn't much more money than we had planned on spending. They did the job quickly and for a fair price. They didn't try to upsell us or encourage us to buy a whole new unit. They just mentioned that we had a great unit that was not reaching its full potential based on the original installation. So now this wife is very happy. My laundry room no longer is taken up by a huge unit and tubes, the unit is in the attic and I don't have to turn up the tv when it is on. Most importantly the asbestos in the attic is gone and I got the best night sleep in long time because it was cool upstairs. I would 100% hire this team again for any future projects. read more

Professional and efficient  I really loved dealing with Eco Fresh. Rudy came out and gave me an estimate within 2 days and was very courteous and professional answering the numerous questions I had with no sales pressure tactics. He was available via phone and text throughout the installation process which took a day. I have dealt with a lot of sales folks over the years and certainly like Rudy's style. Less than a week of the initial estimate I have an AC unit and ready to battle the LA heatwave. Will certainly recommend Eco Fresh. read more

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We called several different contractors for quotes and Rudy Hernandez the regional manager gave us the comfort we were looking for, the package we wanted, and the price we needed. The crew mobilized within a week and installed 1 intake, 9 vents, condenser, coil, and blower / furnace in our home within 2 days. We had nothing existing and a very small crawl / attic space constructed in our 1922 home which made the job challenging and some contractors would not bid the work. They also kept our house very clean during all of this work. They laid high quality tread carpets to walk on and wrapped areas to stay clean during all of the draw wall they had to cut. Part of our requirements was to have the system tested by a third party and permitted by the city. Eco Fresh gladly accepted and did not charge additional for these services and incurred cost on their end. I would recommend them for your HVAC needs. read more

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Martin, I apologize for the quite delayed review! We have had one distraction after another and I hope this review finds you and your hardworking team well. I do want to make sure that your company gets the glowing review you all deserve! Martin and his team were very detailed, prompt, professional and worked with integrity on our install and anything relating to it. Not only that, but Martin has become a friend, due to his personable nature and his bedside manner is so genuinely humble and natural. We will never use another HVAC company as long Martin is there. The prices were very competitive with other estimates, and especially for the quality of work and products offered. Finally, this company follows through to the end results and cares about their clients, for sure! Highly recommend this company! read more

First of all, thank you martin and crews. I had hard time to find good company. I met 5different companies no company can't beat eco fresh. They changed ac unit, furnace and ducts. My house clean air now and I feel very safe. Thank you for everything. read more

I am so happy with Eco-Fresh service ! John M , my project lead is extremely professional and knowledgeable and always took the time to explain everything about my construction plan. Always transparent and patiently addresses all the concerns and questions of my HOA The lead installer and his team did an outstanding job, on schedule, clean and seamless. Thank you so Much Mr Ismael! I love my installation. And finally the office ladies .. so polite and helpful and always respond to emails and phone call right away even thru COVID. Thank you so much Eco- Fresh team! You did excellent! My multi-zone mini split is perfect! I would give 10 read more

I have to say Martin from Eco Fresh HVAC was extremely exceptional. He was very thorough at explaining any questions we had. Even when I asked him "Why they seemed to be cheaper than the other 2 quotes we got."His team was very polite and professional. The craftsmanship is detailed and pride is definitely taken in their work. I highly recommend these guys! read more

The Eco Fresh Team were a pleasure to work with. They worked with our schedule and completed the installation of a completely new HVAC systemin the promised two days which included asbestos removal including an original 1936 furnace, installation of new HVAC system, and total cleanup and Nest thermostat installation and no additional or hidden charges over original proposal. Hard working, professional and friendly don't describe the eco fresh team enough. We happily recommend Eco Fresh HVAC Team! Big thanks to Raul, Dave and the rest of the Team! read more

I would give business zero stars if I could. To start with they showed up 2 hours late. The techs were supposed to investigated a HVAC system that is having some really bad noise problems and to hook up a furnace that had been disconnected. They literally. Turned it off and on for 1 minite and said it was all good. Any legitimate Hvac tech would have run the equipment for a long and do a check of everything, including duck work, compressor, insulation issues. They would have gotten to the bottom of what was going on. They then said that they didn't know they were supposed to Look at the furnace and too hook it back up to the gas. Their inspection was a joke and And not legit. You can not do a compete examination of hvac pro Kanu By Turing on an system for 1 min And then turn it off and say all good. In my opinion is company Is unethical, or Their techs. I would never hire this company. Their are many high end companies out there. Go find one. read more

My heat went out suddenly so I called in an HVAC company. They told me that I needed to change my unit ASAP and spend thousands that I didn't have. I reached out to Eco Fresh for a second opinion and got an appointment early next day. Raul came on time, wore a mask and booties. He tried to troubleshoot a few things first then finally said that we would need to replace two parts, but would need to check if they can find it in stock. I got a call later that morning and said they found the parts and can come back the same day. Raul came back and was able to fix our heat! He saved the day! If you're looking for an honest company who won't try to upsell you when you don't need it, call Eco Fresh. We will definitely use them again. Ask for Raul! read more

I cannot recommend Eco Fresh HVAC, and specifically John Mattson, enough. When we purchased our house, we knew that our furnace had been recalled, though we didn't know why. John arrived to identify the reason for the recall. He explained the issue in very clear terms that I could understand, giving me pros and cons to different solutions. I was impressed the level of professionalism in his answers, as well as patience with all my questions. We opted to replace the furnace as I felt that this was the safest solution to the problem. (He showed me instances online of where our same model of furnace would spontaneously catch fire.) Additionally, we replaced one of our three A/C units (something we had planned to do anyway.) I had thought that we would need to replace two of the three units, but John was able to service the second unit in such a manner that it saved us the replacement cost. I'm thrilled with the results. John has since checked in periodically to see how our units are running, and to even remind us to replace our filters - and trained me how to do it! I felt as though I was an informed decision-maker in the process rather than being railroaded into purchasing things I didn't necessarily need. I'll definitely call on John, and Eco Fresh, for my future HVAC requirements. read more

When you request a quote he sends this auto response asking a million questions and when you answer them it takes hours for them to respond. After that his "come out and inspect fee" is higher then everyone else's his is 80 compared to 60-65 and with my experience he was also the last to reply. So most expensive and last to reply. Plus his schedule as far as availability was also the worst. So for first impression not so great. He was friendly though. So I gave him 3 I updated to 4 clearly you are trying your best.. I get the auto response deal. But yours was the only one w soooo many questions. And honestly when we are stressed it just seemed overwhelming at the onset and to not hear back until way later is just kinda like what's the point of all the questions... but I appreciate your response here. I get you are busy. But hey so is everyone else. If you want to referrals from a Yelp you have to work the process. And this is the process. We look you up we call or message you reply quickly. And simply. With your auto reply if you look at it it's lengthy, compared to everyone else's. And if I'm giving you all that time and effort and you don't reply, I'm just annoyed. Just telling you the truth my friend. Thanks for replying. Good luck. read more

Overall Upstanding "Grade A" Service! I called Eco Fresh to schedule a simple free quote. Jenny was a gem! She is very nice, and although I called right before closing time she was able to schedule me in for an appointment the next morning in Garden Grove! The next day, Martin, arrived right on time and ready to go! I was amazed at how sincere he was and his level of expertise is astounding. He was able to tell me exactly what was wrong with the unit and exactly how to remedy the issue. The fix was VERY INEXPENSIVE and VERY QUICK! It's scary to say but there's a lot of companies out there that would give you the run-around and practically sell you a new system if they could get away with it. But you will never find that with Eco-Fresh. I don't usually write reviews but this company definitely deserves recognition for their service. I will proudly recommend Martin and the rest of the Eco Fresh Crew to anyone and everyone that needs help with their Heating, Ventilation, and/or Air Conditioning! WHAT ARE YOU WAITING FOR? GIVE THEM A CALL! (: read more

I can't say enough about how happy I am with the service Eco Fresh provided for me in the middle of one of the hottest summers on record. I just bought my house in Fullerton in March, and it turns out that the HVAC ductwork under the house was a complete disaster. I contacted a number of companies to quote the job. Two companies did not respond. Two companies said they could quote the job, but could not schedule the work before the fall. Eco Fresh sent me an estimate on Thursday. I signed the estimate on Friday. They came out to measure the vents on Monday and they had two engineers at my house to complete the project on Tuesday. The two gentlemen that worked on my house were fantastic. They removed all the old ductwork, installed all new ductwork with seven independent destinations. They also sealed the flow from the from my 5 ton HVAC unit to the intake and outtake vents feeding the ductwork, and then replaced every vent in the house. When one of the vents provided ended up being the wrong size, they called the office to order the new size and then waited for the correct vent to be delivered before they left the property. They left my property immaculate. I highly recommend Eco Fresh HVAC. Eco Fresh HVAC will be my first call for service, maintenance, or replacement of my HVAC unit. They should be your first call too! read more

They did a great job on the install of our central air/ heating system. Knocked it out in one day. Very professional

Raul, Martin and all the Eco Fresh team did a great job installing central air and relocating our central heat to the attic. We tried doing our homework before committing to the install. Looked up brand reviews, cost, durability ... So much information . We also had 3 different companies come out and give us estimates. In the end we chose Eco Fresh partly because of the brand they work with but more so because of their estimate. They delivered! No unexpected costs or additions. What they quoted is what we paid. The durability of the equipment will be determined over time but the install is 5 stars. Would absolutely recommend Eco Fresh to anyone looking for an HVAC company. read more

Eco Fresh HVAC - Heating & Air Conditioning/HVAC Near Me - Buena Park, California

I searched far and wide for these guys, with about 15 estimates from other well known companies. Our 1920's house was a challenge with two stories, no ducts and my desire to choose a great working system to fit in with our house aesthetically, inside and out. There were endless possibilities/configurations to consider from ductless to HVAC and a mixture of both. All the other estimates and ideas for the layout from other companies were not sitting well with me. Finally, I got a tip from someone who had just hired Eco Fresh HVAC and recommended them. After my call, Rudy came out the next day and Martin also came out another day for a second opinion to recommend strategies for design and installation. Here is how they won the bid; 1. They were straight forward and honest in their approach. 2. They had the best suggestions to help solve some of the design obstacles that were vexing me. 3. They had one of the best prices. We ended up choosing 2 separate Daikin ductless systems for the upstairs and downstairs. They came out and finished the job in two days and really went the extra mile to install, with aesthetics in mind. I did have an issue with installation a month down the road with coolant loss in the downstairs system. They came out the next day identified the bug and fixed it with no charge under their two-year work warranty. My husband and I are over the moon with the Daikin system and how well Eco Fresh HVAC executed this installation. It took a while to find them because they were not at the top of search and review lists but I'm sure they are on their way there with the value and quality they are offering. read more

Martin and his team were excellent! Professional, clean and did a great job installing a new HVAC. They provided me with the best quote during this busy, hot summer. His crew arrived on time and did an impeccable job with the install. It looks great, runs quietly, and I'm nice and comfortable. I'm loving my new AC! read more

My air conditioner had stopped working during this heat. While another shop wanted to replace our entire system, Martin looked in greater detail and opted to do a repair, along with a providing insight on why we wouldn't need to do as significant a replacement as the other shop recommended if it was needed in the future. Fantastic work; happy with the results and will definitely use Eco Fresh for a service later in the year and if I have issue again read more

I was referred to Martin by a friend that used him and his crew a few years ago. I had a few estimates and his was the most reasonable. Martin was thorough in his explanation of what needed to be done and was the only one that offered to make an additional vent to reach out to my living room. Martin, Raul and the team were punctual early Saturday morning. They all wore masks, covered my floors to ensure that they wouldn't scratch or leave a mess. They were all professional and worked diligently the entire time. I am very happy with Eco Fresh and would definitely recommend them. read more

Totally happy with the communication, quality of work and transparency. I highly recommend this company for your HVAC needs. Three workers showed up on time and explained everything that was done. read more

I am completely happy!! I will use them again and over any other HVAC company with similar reviews, they will be my first choice for anything HVAC especially service or repairs. Don't cheat yourself, treat yourself to professional standards read more

A huge thank you to JOHN MATTSON of Eco Fresh for diagnosing an issue with our heating and AC system and putting a great new plan and equipment in place.We have never had such good cooling and air flow, and just in time for the summer weather. Not only will we be cool inside, the HEPA filter, which will be effective even with the heat and air off, will improve our air quality. Thank you to John and the great crew that came out. read more

Martin and Eco Fresh were referred to me by a trusted friend. They were hired to install central air and heat, along with remove and replace attics insulation. The crew is top notch. They ensured everything was well covered and protected, did not cut corners, and were extremely professional. From the time I received an estimate to the follow up afterwards, I was thoroughly impressed with the professionalism and quality of work. Great work! read more

I'm a little late in writing this review but I would be remiss if I didn't post this as I have done my extensive due diligence when it comes to HVAC services so I want everyone to benefit from my experience. Over the last few years I have had a few companies come out to help me improve my cooling system. One company thought I just needed more Freon, which didn't work and another company thought I needed my insulation replaced. When I called Eco Fresh I was anticipating getting another quote for the insulation replacement but when they came out they had a different proposal. While they were happy to give me a quote for what I asked for, they let me know that they had a different recommendation, which made COMPLETE sense to me immediately and I still to this day cannot understand how the other companies didn't see it. My system was not only old but didn't have the proper returns or vents so basically the system was underperforming for years. When it was originally installed it wasn't done the right way so I was dealing with an inefficient cooling system and didn't even realize it. In addition, they helped me understand my options to either modify my existing system to perform at its optimal level or replace with a much more efficient model, with very affordable financing plans. Let me take a minute to acknowledge John. He was seriously amazing. He knows what he is doing and what to recommend. He summed up my situation in 2 minutes where others took HOURS to tell me nothing that was helpful. John provided me with options and took his time answering my questions. There was zero pressure, in fact, he left without a commitment giving me time to think through my options and which investment was best for me. He was available afterwards for lingering questions and when I finally scheduled the work, he made sure to stop by to oversee the installation and to make sure I was a happy customer. I cannot say enough good things about John and the role he played - seriously top notch!! Someone else I want to acknowledge is Rudy. He thoroughly explained my financing options and helped me better understand which options were best for me as I was on the fence. Again, he was very available to answer all of my questions and I was very happy with their pricing. They were highly competitive. I know summer is here and people will need HVAC services. Please give Eco Fresh a chance to provide an estimate. You will not regret it. They are sharp and have their stuff together. They are there to help and are awesome in every way. I am now SO ready for summer and plan on having a comfortable living environment for the first time in years!!! Thank you John, Rudy and the rest of the Eco Fresh team. read more

I had 3 a/c companies give me quotes. Martin gave me the best price and didn't upsell anything. He was honest, fair, and did fantastic work. His crew came in and the work was definitely not easy. Overall, highly recommend. I would call them again for any ac related service. read more

Look no further! I had Raul and Martín out to my house quote replacing my attic ducting to correct uneven cooling and heating. They saved me over $2000 over other quotes and even added an additional vent and return. Their crew was very experienced, professional, neat, and courteous. They use only high quality materials. They pride themselves on their work and were responsive to phone calls, arrived when promised, and worked diligently until the job was done perfectly. I cannot recommended them highly enough! read more

I rarely write reviews, but I felt compelled in this instance regarding my experience with Eco Fresh. I was in the market for a new AC system. I received several quotes (including from big retailers), and Eco Fresh beat my lowest quote by $1100! Rudy was the salesman who came to my home to review my current system, and to suggest what I now needed. Unlike the other salesmen, he didn't try and upsale my needs, and he offered candid advice as to how to maximize efficiency without added costs. I met with him on a Wednesday, and his team came and installed the system the following Saturday. The head installer was Martin - he and his crew were timely, professional, and friendly. Their work was extremely clean! If you're in the market for a new AC system, do yourself a favor and give Eco Fresh a chance to earn your business - you will NOT be disappointed and you will save $$$$. read more

We are super happy with the installation of our central AC/heating. I will admit that I was a bit apprehensive because the sales people are pushy but that's their job. However, we were able to choose our system and they even removed our old wall heater and AC and covered the walls where those older systems were. They were really professional and cleaned up really well after they were done. The work looks so clean and our system is running well. Highly recommend! read more

My husband and I just got a new AC installed just in time for another California heat wave. Rudy was very helpful in explaining how everything was going to work and followed through on everything that was promised. We are happy with the end result and highly recommend Eco Fresh. read more

What more can I say about these guys other than excellent customer service and pricing! I searched around and ultimately went with my gut upon meeting them. I had our homes very old furnace and duct worked replaced/upgraded and they pulled through with a furnace unit that was perfect for our size home and did an absolutely great job replacing all our ducting in the attic. Their team was extremely clean and efficient and I will reach out to Eco Fresh again without hesitation! read more

We worked with Rudy to give us estimate for Ductless Split AC unit first and then Rudy suggested us to check Central AC option as well. He explained us about all rebates we would be qualified for through Energy.GOV and also how whole system will work. We decided to go for Central Air instrumental as estimate was within our budget and Rudy was also able to give us credit for existing wall furnaces and through the wall AC units. Day before installation Martin came to inspect house to check all installation points and measurements. They just finished installing Central Air Conditioning system today within 9-10 hours. There were 6-7 friendly guys working together and finished job excellent and also cleaned our house after they finished. They also covered all furniture in house before starting work. I'm very satisfied with their service and will definitely recommend to anyone who needs Central Air Conditioning system installed in their house. read more