Actual robbery - do not come here. I thought "Oh 2 stars - most carwashes I go to are lowly rated"…read morebut I should have read the reviews. DO NOT COME HERE. First red flag - their "basic" wash is 30$ or they are trying to convince you to get an unlimited membership. I am not in the area that much so no I am not going to be a member. You could see the swindlers were really bummed when I said no 3x. Secondly, you go through the car wash and it last maybe 15 seconds...I kid you not. Washing and drying in less than 30 seconds, Exxon has a longer car wash. Afterwards I was confused - where are the shammy and the free vacuums? Then I realized the sad, twisted truth - vacuums are not free. They charge $4 for 8 minutes of vacuuming...which after a 30 DOLLAR 30 SECOND CAR WASH, is actually being robbed. Other reviews are right - they dont want you to shammy here hence they lack shammies - I did not care, I parked my car and wiped it off with the one I had in my car. The vacuum lot is extremely hard to turn around in as well. Do NOT GO HERE save your money.

Deeply disappointed with Mr. Wash. For $30 -- the most I've ever paid for a tunnel car wash across…read morenumerous states and high cost-of-living areas -- I expected at minimum a complete, quality clean. The machine left my car incompletely washed and dried, and to top it off, the manager informed me that vacuums are a separate $4 charge. In all my years using tunnel washes, I have never once encountered a pay-to-vacuum policy. Every other car wash, regardless of location or price, includes vacuums as part of the basic experience. The problems didn't stop there. There were no towels or paper towels available -- just a bare-bones setup clearly designed to cut costs while maximizing charges. The service technicians were inattentive and unhelpful, and the lane attendant directing me into the tunnel provided zero guidance, resulting in me curbing my wheel on the way in. This place charges a premium and delivers well below average. Poor value, poor service, poor execution. I won't be returning and would strongly caution others before spending their money here.

Always helpful, from handing over your keys to pickup. Super easy and convenient. They have a multi…read morewash pricing which is great and brings the price down.

They do good work for a good price. Quick turnaround and pleasant customer service. I take all of…read moremy family's cars here.

Mike & Prince, You…read moreare the Golden standard in car detailing. You shined my Mini Cooper S, 2 BMWs (M3, M4), and 2 RAM Trucks (2500 Larami, and a TRX). You are unmatched and the gold standard in Car Detailing! I thank you for your passion for clean cars and fuzzy Golden Retriever's....

My son's Jeep developed a major leak around the sun roof. The carpets were two inches under water,…read moreand the upholstery was soaked. By the time we discovered the problem mold and mildew had developed with the accompanying smell. We had a deadline to meet of three days. Despite several other vehicles ahead of us for similar service, the owner, Michael, did a rush service, and we made our deadline. The car looks and smells brand new. I can't give Pro-Clean six stars, but if I could, I would. BTW - the cost for this was hundreds of dollars less than other similar companies.

Always busy line the detectors don't work and you always need assistance from staff to enter. I…read morecancelled my monthly.

I paid for the Ultimate Service at Flagship in Vienna and I'm honestly very disappointed. The…read moreservice quality was far below what was promised. When I picked up my car, it was still dirty and looked like it had barely been cleaned. There was dust and dirt left inside and the exterior didn't look properly washed or detailed at all. It honestly felt like they rushed through the job or skipped steps completely. If you're charging for a premium "Ultimate" package, the car should come back spotless and properly detailed, but that definitely wasn't the case here. I expected professional work and attention to detail, but unfortunately the result didn't reflect that. I wouldn't recommend paying for the Ultimate Service if this is the level of quality you receive.

Shah's Details did an excellent job of cleaning my SUV at a reasonable price…read more I will be using them again and highly recommend.

Very professional and great work. They were timely and communicative. I'll hire them again!read more

The people were super nice and helpful. I messed up my appointment but they were able to squeeze me…read morein. They did a good job at responding to my messages and notified me when my car was ready. They did good in general. I paid extra for carseat shampooing and my seats were super clean. It needed some TLC and they did just that. Outside left a little more to be desire. The body was sparkly and cleaned, but the wheels definitely were not. The wheels didn't look cleaned at all. (Hence the star removal.) I think price is a little bit high, but I would reconsider them again when I need an annual reset. I was not given the first-time discount, but they said I should call and have that applied next time. So I recommend you call for your first-time to get that first discount.

Zach got my car RIGHT!! Took the time to remove every trace of it being a mom mobile!! Feeling…read morebrand new, thank you!!

Amazing!!! Thirteen year old VW Sportwagen that has been…read morewell cared for got it's Ultimate Complete Detail yesterday. The results are outstanding -- looks better than when it came off the showroom floor! The two gentlemen arrived one hour early, which worked out well. They were respectful, efficient and extremely skilled. Every conceivable aspect of the car sparkles: interior, including the space for the spare tire; exterior, including a wax job; and the engine. Even the floor mats were cleaned and treated to the point they look as if they were just purchased. I definitely recommend Va Auto Spa!

Been working with this crew since 2021 when I bought my lil' precious 2010 Audi S4. Phenomenal work…read moreevery time. I'm sadly selling this magnificent vehicle--given the DMV is the worst place in America if not the world to drive a car of any value or one you remotely care about--and they got it showroom ready in a few hours. I actually stuck around the shop to watch them work and they were all cool af and speak with. I plan to take my next vehicle there at least twice a year for their signature detail work. Well done all, you're the best.

Not worth the $44 package. I was not looking for a deep clean by any means since I have an older…read morecar. But multiple areas in the car didn't look like they had been wiped down or vacuumed at all. My trunk definitely was not vacuumed and my passenger seat wasn't either.

Charged 44$ for full service car wash. Which was to include tire shine among other things…read more Windshield still had smashed bugs on it after wash. When we pointed out the interior had not been vacuumed in certain areas the woman acted angry. Unfortunately this area only has a few car washes and this one was the closet to our apt.

Advice: have a dealership telling you that you need thousands in car fixes? Come here before you…read moresign off. Due to a Honda recall, I dropped my car off across the street at the Honda dealership. I received a call saying my timing belt was rotted, I had multiple oils leaks, water pump problems, and more! All totaling about $2,900. I promptly called Schmitz's on the recommendation of a coworker and explained the situation. Al assured me that I could bring it by when Honda was done and he would review the quote and give me an honest answer on what my car actually needed. Later that afternoon, I dropped my car off and went over the list with Al. He went out with me to take a look under the hood, kindly showing me that my car doesn't even have a timing belt! The serpentine belt and timing chain were clearly fine. I went back to work and got a call about an hour later with a recommendation on two things to fix now and a couple to keep an eye out on over the next two years. It was fixed by the end of the day. He could have taken Honda's quote and said yep that is all true and charged me just a little less. But instead Al took the time to show and explain, thoroughly "diagnose" my car, and handle it all in a couple of hours. By the way, it cost me less than $500. I will 100% be back when my car needs it.

Started using this place roughly a year or two ago when a neighborhood gas station/repair shop was…read moresold. At first I was thrilled as the service manager was nice enough and I enjoyed going there. -This past weekend it changed dramatically and NOPE will never go back. Backstory- called roughly 2 weeks ago because my car needed some items done. We agreed that because the parking lot is small, I'd swing the car over to have them look at it so they could order the parts Saturday- stopped in and someone I've never seen before essentially refused to look at my broken mirror. Saying "well I can tell you now you need a new mirror" ironic considering he hadn't step foot from behind the counter. As he was "too busy" LUCKILY A SHOP WASNT "TOO BUSY"- walked out of there vowing to never go back and called another shop in Falls Church. The gentleman said "bring it on by. Happy to look at it" went to that shop and the nice guy not only looked at it but showed me the parts online to order (spoiler I don't need a new mirror) so I could save money from buying through a dealer. He then went as far as to remove the hanging pieces so they wouldn't damage the paint In conclusion- Schmitz managed to lose out on a broken mirror (purchase and replacement) fixing the cable for the gas tank, oil change, emissions and state inspection, and a car wash all because the guy "was too busy" I suggest finding other places that value customers

CADC did a great job on a 12-year old crossover with lots of small scratches everywhere. And the…read moreinterior has not been this clean in years (since COVID shut down the interior cleaning service at the car wash). Not cheap, but worth every penny. Finding the entrance drive can be tricky... the building is set back away from the highway and not clearly marked CADC, just something about auto detailing. Did all the work in one day and it was ready at the time promised.

I've been bringing my vehicle here exclusively for the past year, since I purchased it, and until…read morethis last visit, I've had consistently good experiences. I've trusted them with routine detailing and even had my vehicle ceramic coated here, which is why this situation was so disappointing. On my most recent visit, I paid extra for an interior and engine spiff up, but the interior was clearly not properly cleaned - surfaces were not properly wiped down and it appeared to have only been vacuumed. I also specifically asked that the inside of the hood be wiped due to salt buildup from recent snow and was told it would be taken care of. When I got home and opened the hood to check, the secondary hood safety latch was broken. This had never been an issue before and raises concern about potential damage while the vehicle was being handled. I reached out to Kian (owner/manager?) twice to ask whether they had any issues opening the hood, hoping to understand what happened and address a vehicle damage issue. Both messages were read, yet I never received a response. Mistakes happen, but when there is a possibility of expensive damage to a customer's vehicle - especially from a loyal, long-term customer - the lack of any response is highly disappointing and unprofessional. I was genuinely hoping for at least the common courtesy of a reply. UPDATE: repair cost was $350