Great service from beginning to completion. They assisted me with my ceiling repair,and I was able…read moreto receive an estimate and schedule an appointment the same day. They were able to arrive earlier than expected,did an amazing job,and I would definitely hire them again.

This is not a review on this firm's work. I have worked with them before as you can see by my…read moreprevious reviews and they do good work. And generally any issues they address. This relates to what comes across as current communication issues. And if I come to Yelp and highlight the good, it is only fair to also highlight when an experience with a company... is not good. I do not have a problem with a business being busy. That is a good problem for a business to have. My issue comes, when instead of saying you are busy, the business continually makes appts or followups they do not keep. At that point you do something I have a problem with, you waste the one thing none of us can afford to waste, you waste time. In this case you waste my time and that, especially when you do it repeatedly, I find annoying and unprofessional. If you can't do a job, say that, I am happy to give business to others. And it is preferable to over-promising and under-delivering. Will not belabor the point, that is my most recent experience. And hopefully this review saves you... time. Thanks.

We have been using them for gutter cleanings for the past 2+ years, and they have been fantastic…read more Staff is responsive and the online portal keeps me updated with what day they will arrive. They send a report and an invoice when they are finished. The team that comes out to clean is always friendly and nice. They leave the place clean and very fair priced. Definitely recommend!

Our gutters seemed to be cleaned well, however the Maintenance evaluation report they give you is…read moreunreliable. For backstory: We had a leak coming into our home for a few months before their service. Since they offered a complete evaluation of the roof and gutter area, I decided to go with this team. When they finished, I reached out to receive their report via email. It came back saying everything was in good shape, so we had a contractor come out to take another look. Turns out the repair needed was so obvious to the contractor (from two stories below) that he didn't even have to use his drone to evaluate the damage. It's hard to wonder how these professionals missed such a glaring problem. Just yesterday, we had a handyman come out to do the repair and while up on the roof they noted that we even had a tile completely broken in half just above the damage to the soffet and fascia (of which you could see from below). In a sentence: This team cleans gutters, if you are in need of a reliable inspection/maintenance evaluation--I suggest you go with someone else.

Project #2 - Siding for my home by Certified…read more There aren't enough words in the dictionary for me to describe the exceptional customer service and craftsmanship I received from Certified. From a customer service and business perspective, Steve Mitchell and his team are otherworldly. Certified just completed the second project for my house - replacing the siding and it literally is a complete makeover of my home and absolutely beautiful! The level of engagement I received from Colin, as the project manager, and Carlos as the onsite manager during the install - better than any I've received from any contractor in 40 years. Certified clearly epitomizes exceptional customer service, exceptional engagement and customer interface and exceptional craftsmanship! Thanks so much Steve, Colin and Carlos! Project #2 - Siding for my home! *********************************************************** If you're searching for a reliable company to replace your roof, I highly recommend Certified, a Service-Disabled Veteran owned business. From my very first phone call with the owner, Steve Mitchell, I was thoroughly impressed by his professionalism and genuine approach. His guiding principle is "do the right thing always," and he truly listened to my concerns, promptly arranging an appointment to move forward. At our meeting, Steve EPITOMIZED EXCEPTIONAL CUSTOMER SERVICE - he listened intently, thoughtfully answered every question, and addressed all my worries. He explained the entire roof replacement process in clear, easy-to-understand terms. When it came to areas where the wood was damaged under the shingles, Certified sent me detailed photos of the damage, then replaced and numbered the plywood so I could see exactly what was done. I received before-and-after photos, and I have to say, if a roof can be beautiful, mine is absolutely stunning and comes with a 50-year warranty! The payment process was straightforward and fair: one-third at contract signing, another third for supplies, and the final third upon completion. Unlike other companies that cut corners or leave customers hanging, Certified delivered on every promise. I'm someone who values honesty, and I can confidently say that if you need your roof replaced, CHOOSE CERTIFIED! Colin, one of Steve's representatives, provided outstanding customer service, and the roofing crew led by DeSantis was equally exceptional. Thank you, Steve, for my beautiful new roof--I'm excited for you to take care of my siding and gutters next. Certified is truly giving my home a complete transformation!

Based on the estimator, Richard, who came out Feb.7, 2026, I decided to hired Certified Roofing to…read morereplace a gable vent and forgo getting more estimates. After talking with him I was so impressed I decided to have all s3 of my vents replaced! He was professional and knowledgeable. I did this even though Certified was much more expensive ($1,885.71) than the previous company who replaced the original gables ($783.70)! I thought I would get just what I wanted and a professional job at that. Imagine my surprise when I saw that the replaced vents were the same vents as before! On March 11th I sent an email to the company owner explaining my dissatisfaction. A worker was sent out to find the problem. He listened to me and after some hogwash of a discussion did the best he could. Would I hire them again to perform needed work on this 36 yr.old house? NO!

So the snow/ice storm caused my gutter to buckle and a part of my down sprout fell off. Ive used…read moreAerotech in the past, with excellent results, so I decided to give them a call for a free quote. Booking was easy, since you can pay your deposit and final amount online. Appointments are made online as well. You dont have to be home when they do the job either. When the tech came out to view and provide the quote, he recommended I get snow guards and to help in the event we get another ice storm so thats whay I did. Overall, I am happy with the results.

I must take this time to express my extreme displeasure with the "service" received today. I have…read morenever received notice that anyone was coming by at any point in my contract. From install to cleaning. It's disruptive and confusing when strangers show up to your house, and I addressed that with more than one employee since my contract in September 2021. Most importantly, the two boys who arrived at 4:19 pm cursed the entire time, did not use a ladder but hoisted each other up onto my roof by hand, stared into the camera, and were disgustingly rude. Literally on their phones cursing and laughing and stomping on my roof. I'm outraged that they would employ people like this, and I am truly furious that my children heard them on the camera. I could not be more upset. Terrible employees. Would never recommend. Wish I read more reviews rather than take one person's suggestion. Pictures: Hoisting instead of using a ladder, laughing while the other guy throws leaves on my porch, and ladder on truck, other guy taking a picture of the dude on the roof. Never been more mad.

Raymond is the ultimate professional. He is very knowledgeable and provides great customer…read moreservice. He is very diligent and personable. He analyzed our long standing gutter issues and quickly developed a solution which solved our problem. We are very pleased. We highly recommend Raymond and Eagle Gutters.

This is for Eagle Gutter Pro in Pasadena, MD. I think the yelp page needs updating…read more You NEED Ray in your life. You NEED to hire this company. They went above & beyond! This is the best gutter company in Maryland and I have used a few since 2020. Not only did they come out within 24 hours of contacting them, they were really great at communicating start to finish. They even were able to come out earlier than expected (they asked first). The job was done quickly and perfectly. The cost was $100 less than other companies. A through exam was done on my gutters, this company knows their stuff! They also did a few minor repairs that weren't a part of the cleaning which was so kind. I only say minor because I don't want anyone to have expectations for more than what they pay for but it was exceptional to me. I really can't say enough great things about this company. It is the ONLY company I will use for anything related to gutters/downspouts. I can't wait to have my gutters done again by Eagle Gutter Pro! They phone numer is +1443-760-8077

When Dave came out for an estimate, I immediately liked him. He thoroughly answered every question…read moreI asked, asked me questions, made recommendation, and made me feel like he really cared. The price was great and he uses his own employees, so we went with Garner. 3 weeks later, we have a brand new roof, siding, and gutters. Neighbors are telling us how amazing it looks and we are incredibly happy.

We had our roof replaced by another company and later realized that the company, and quite a few…read moreother roofing companies, don't do "small" repair work. Thankfully, Garner does do small repair work and we have been very happy with how quickly they visited our home to diagnose and resolve the problem. When we do have a larger project, we will be sure to reach out to Garner as they have certainly earned our business.

Servicemen showed up on time. Took his time to do an exceptionally good job, and then invited me…read moreout to showcase a few areas that were problematic. Total pro. Will reach out to this vendor in the future, no question.

Tony was quick to respond to my inquiry. He was able to come out in a couple days. I had him do…read moregutters on one home and power wash the other. He did a great job, and was very kind. I will use him again

Nice to have a company who has been in business for 30+ years and still takes pride in their work…read more Excellent owner, outstanding work, stellar communication!

Called the listed number during their working hours. The lady that answered was in a rush and…read moreadvised me she would call back in 5 min. After 30 min I called yet again and was told that she was not in the office and wanted to call me back. I advised her I was getting on a plane and just wanted a quote. Her response was "oh well" and hung up. Unprofessional and rude. Glad to see during this time that their business is doing great and they don't need the business

The company delivered on their promises The project was completed on schedule. No surprises.read more

Called specifically for roof repair. Scheduled me for Saturday. They made a scheduling mistake…read more They were there the following Saturday. No big deal. The roof is not brand new but not old enough for replacement. 12 years old. I was told I need a new roof. I'm not an expert. They are. I just wanted some minor leaks repaired. They were not. I feel my time was wasted here.