Great service. Clean. Didn't upsell. Fair price. They know how to do the job. Excellent…read moreresults.

Outstanding Service. Needed work done promptly as current…read more selling home and buyers inspector noted missing chimney cap. They were able to schedule me in within a day. Showed up right on time. Their system sent notifications letting me know when they were on their way and estimate arrival time. They surveyed, and immediately quoted the work. They did not try to overall sell me they understood the situation. Fixed some cracking in the mortar on top of the Chimney, as noted by inspector and installed new Chimney cap. Everything done in a few hours. Also they are providing an invoice with pictures so I have documentation of what was done.

Evan came today and was very efficient, cleaned up well and did a superb job! He was very nice and…read moreanswered all of my questions. I highly recommend Evan to come to clean your fireplace/chimney. Great service. He was running a little late than the time schedule, however I appreciate the thorough work.

I had an emergency situation where in the middle of the night my chimney crumbled which I couldn't…read morebelieve because I've had no issues with it for 18 years. So I hired Jeff to come out to see what happened & give me a quote to get a new chimney and/or repair the old one. To my surprise after Jeff thoroughly inspected everything, told me that it was a Mk-48 torpedo that was dropped from either a P-3C Orion or Seahawk helicopter. At first he wanted $900 just to clean up the remains of the Otto II fuel from the torpedo but then said he'd give me a package deal; torpedo cleanup & put in a new chimney but said he needed $12,500 up front which I paid. Then after he never showed up for any of the appointments I find out that he's been putting in a lot of overtime putting out fires for the Dayville Fire Dept & that he was recently promoted to Fire Chief. So I guess I'm S out of luck on getting my crumbled chimney, the Mk-48 torpedo and all of the Otto II fuel off my house & property. Do not use this guy.

We contacted Flue Doctor and had response within 1 day, fully explained the work we needed and…read morewithin a week Tim came out to inspect. Tim explained the work needed and we had an estimate within a couple of hours. Once we accepted the estimate our materials were ordered and Shawn called within a few days to set appointment. The day of installation Tyler arrived promptly, he explained what was to be done and answered all questions. The installation was done within two hours, any other concerns were addressed. Very clean work, excellent customer service!! Shawn, Tim and Tyler were all a pleasure to work with!!! A++ P.S. - installation was a stainless steel insert for chimney with cap Guilmette - Danielson CT

Paid thousands of dollars for caps and cleaning. Since the services less than one month, they will…read morenot come back and fix an issue they created. They removed fencing around my Chimney (my property) and a cap and now I have a howling screeching noise. Spoke to the owner, doesn't have my fence, wants to charge me $600 to come back. Stay clear, greedy company who takes advantage of consumers.

Highly recommend this company!!! Mike and Pedro went above and beyond to make sure we were ready…read morefor single digit temperatures. Our stove needed a new control board and thermostat. Mike fit us in after hours to replace the thermostat, and when the new control board couldn't be shipped for another two weeks he and Preston Trading Post substituted a control board off a Showroom model. Mike ended his busy day again by stopping by to install the control board. It's single digits outside right now and we are comfortable thanks to these folks that take exceptional care of their customers.

Took my money and disappeared. No response. Can't find him. Lost $3500. He is a scam!read more

First-time homeowners, will be using this company again…read more Our tech Aaron was clearly knowledgeable about his craft and took pride in his work. We were very thankful for his communication, honesty, and dedication throughout the project. We recently purchased an old house and found out the chimney was in desperate need of a liner after we had a carbon monoxide scare. Aaron and his partner re-routed the venting system and added the chimney liner. They cleaned up after themselves and Aaron took the time to show us how the new venting system was creating an upward draft, simply from the way he rerouted the pipes. This assured us that everything was taken care of and we won't be having any carbon monoxide back drafting issues again. I would 100% recommend Aaron and this company for your chimney service needs. We couldn't have asked for a better experience and appreciate how patient, hardworking, and helpful Aaron was throughout the process.

Let me start by saying this is how companies lose customers. I have used Certified Chimney…read moreInspections to sweep and certify my wood stove now for at least 5 years. In that time I have never had an issue with their services until yesterday, 9/22/26. The technician that arrived (Aaron) reviewed the wood stove on the inside and first stated that the pipe connected to the stove, which was an elbow pipe was not up to code and need to be replaced with a t connection as creosote can build up and cause a fire. Second the technician then went on the roof and told me that the chimney stack (pipe coming out of the roof) was not actually rated for a wood stove but instead a gas stove so it needed to be replaced. The total cost for everything was $3000 dollars to complete along with roof work which was not included in the replacement. At this point I asked how could the stove have been inspected by your company twice (two different technicians) before and not be told my system was installed incorrectly. I was told by the technician (Aaron) that the previous technician that inspected the system, (Josh) was a bad apple and no longer with the company which would explain the oversite. This clearly was not an acceptable answer and I stated that my system was then not certified correctly and could have potentially caused a fire for multiple years. Note this is before I knew multiple different technicians inspected the system which rules out the bad apple story (Second technician Angel). The technician did acknowledge that this was not a desired situation and stated he simply was providing his assessment and what needed to be done. I asked for a follow up from management and he left stating no work was done to inspect the system as it was not able to pass based on his assessment. About a half hour after the technician (Aaron)left, he called stating he was incorrect on his assessment of the chimney pipe and that he indeed was able to validate that it was indeed the correct rated pipe for a wood stove. Again I asked for a call from management today or tomorrow, 9/23/26. I did not receive the call on 9/23/26. I instead called around noon time on 9/23/26. I spoke with (Alex), manager at the company. He was somewhat aware of the situation but not fully so I provided the rest of the detail. Excuses were made by Alex stating his staff was fully trained however based on my experience with Aaron and previous technicians this was not the case. Currently the following is true. (Aaron) who arrived and inspected the wood stove on 9/22/26 was not aware of the proper pipe required for the stove. it was only after he left and further validated that the story changed and the correct pipe was actually being used. According to (Aaron) the t connection is required to pass inspection. When asking Alex if this was true he was unsure. Furthermore he made the excuse that the previous technicians probably did not want to bother me to replace the t connection even though (Aaron) is stating it is needed to pass inspection. I asked why would the current technician (Aaron) was not be bothered providing a $3000 quote where a $300 quite for previous technicians was bothersome. Let's not forget that when I pressed (Alex) on how (Aaron) stated that it was required for code neither (Alex) nor (Aaron) could provide the necessary change in code that required this change. When I asked Alex to make it right by inspecting and replacing the t connection for free due to the hassle received he stated that would absolutely not pay for the t connection. So currently I am sitting in a house with a wood stove that could have potentially been unsafe to operate because of an improper inspection by a company which this is their core competency. If I were you I would not use this or any other affiliated link for this company as they clearly are putting their customers at risk of a fire and attempting to scam them into buying equipment they do not need. Below are some links to avoid if you are worried you will use this service without awareness: https://www.certifiedchimneyinspections.com/services/chimney-sweep/johnston-ri/ https://www.yelp.com/biz/certified-chimney-inspections-north-smithfield-2 https://www.certifiedchimneyinspections.com/?sts=google&stm=cpc&stc=22526062021&stad=180019986398&gad_source=1&gad_campaignid=22526062021&gclid=Cj0KCQjw8c3VBhCsARIsAA_xJ93YSz4B2mp5wXPPW379zLCQD5J11QHU9EUod-pXH47aVTasG9QqvPIaAhyNEALw_wcB Note that the Better Business Bureau has also been contacted with the below statement: Certified chimney sweep company attempted to state a wood stove they inspected twice previously was not in fact installed correctly and needed a chimney pipe and t connection when previously not required at the cost of $3000.00. It was stated that the previous two separate technicians across five years from the same company were wrong which invalidates those inspections. Note this would also have required roofing services at a cos

My all time favorite place in town to stop and get a coffee. I get a large iced banana coffee with…read morereg cream and sugar and they make it delicious everytime. Love the girls that work there too. Also it is right next to Dunkin' Donuts and honestly I like frederickson's coffee better. Healthier, cheaper, and tastes twice as good!

Unorganized. Unprofessional. Poor customer service. Poor follow through. They don't care about…read moretheir customers. Takes advantage of elderly customers. Stay away!!

Five stars for Ryan! He came out to repair our wood-burning fireplace insert and did a fantastic…read morejob. He was highly professional, cleaned and fixed the seal perfectly, and even took the time to thoroughly clean out the extra buildup of ash inside the blower. The fireplace is running safely and looking great. I'm incredibly impressed with his thoroughness and highly recommend his services! Shout out to Cheryl for returning my call and getting this scheduled. Grateful to All, Sincerely, The Sykes Family

Technician Patrick Campbell at The Fireplace Showcase in Seekonk delivered outstanding service. His…read moreprofessionalism, immaculate knowledge, and attention to detail were evident from start to finish. Patrick clearly diagnosed the issue and executed the solution flawlessly--true expertise you can trust. If you need fireplace service, I highly recommend reaching out to The Fireplace Showcase and requesting Patrick if you can. Exceptional experience all around!

Needed the bricks re-cemented - the entire top of our chimney had loose bricks and from the ground…read morelooked like was ready to fall. We called Safeside and they had someone come out for a free estimate. They came the next day and did a thorough inspection, taking pictures and explained what needed to be done. I was impressed by their professionalism and the price was reasonable as the height and angle of our roof was dangerous. They had their mason back in 2 days and completed the job in an afternoon and it now looks great and am no longer worried. Thanks guys I would recommend you highly.

The person who sold me the business was very professional and thorough. He used a very fancy video…read moresystem. It was a very large and expensive job, but it had to be done. My main problems: 1) No permit pulled and I had to use leverage from the town permit department to get this done. 2) The old smoke smell still remains. 3) They dumped whatever they were using (mostly cement with chemicals: hard smelling), behind my house, in my yard, and l had to push for someone to come and remove some of it. I'm still worried because I have a well. 4) The workers were leaving before they finished one piece of work in the basement. I caught it on time.

Nick the owner came out to give an estimate on sidewalk repair. Nick discussed several options, we…read moreagreed on one of the options. Nick was supposed to get the estimate back the foolowing day not only did he not do what he said he was going to do, he never answered the phone again. Never was any bad words spoken this came out if nowhere. Very unprofessional

Prompt, professional, courteous, personable and highly knowledgeable as to our fireplace issues…read more Cost of their services was below what I expected. Class people and operation that I highly recommend.