I first found out about Hearthside Fireplace & Patio on Facebook in April of 2020. I was interested…read morein one of their Caldera Hot Tubs display models that they were selling at the time. I talked to Sean and he answered all of the questions that I had before I decided to go to their showroom to look at it in person. I stopped by the Holliston store after work in April and I was impressed by every employee in the store practicing social distancing, wearing masks, etc. during the peak of COVID-19. I looked at the hot tub in person and it was everything that I was told it was before I got there. The salesperson was very friendly and answered all of my questions that I had about the Caldera Spas. The salesperson was not pushy at all. I ended up purchasing the same display model a few days later. Josh came to my house to perform a pre-delivery site survey and drop off the electrical service panel a few days after that. A couple of weeks later, the Hearthside Service team came to delivery my new hot tub and install all of the accessories on it. They were all very friendly and cleaned up after themselves prior to leaving. I have had a very positive experience with the purchase and delivery of my new Caldera Spa and highly recommend Hearthside Fireplace & Patio! I can also highly recommend the Service Team over at Hearthside as well. I have had a couple of issues with the my new spa, but that was to be expected as it was a display model and a couple of years old. The technician that comes here is very friendly and always leaves everything exactly as he found it and cleans up prior to leaving. I recently had an issue with the Topside Control Panel on my hot tub which was causing the hot tub to shutdown and the temperature has been below freezing. The heater was unable to operate due to the faulty control panel and I was worried that the water inside of the hot tub and plumbing would freeze leading to more problems. Hearthside was able to get a technician in within the same week to figure out what was causing the issue and what they needed to order. Hearthside then ordered the part and was back here to replace it only a couple of business days later. The hot tub is now good as new. I am very impressed with their service and response. Hearthside was able to expedite the shipping on the new part that I needed even during the COVID-19 pandemic and they were also able to get the technician back here to replace it as soon as it came in. When you are purchasing a new hot tub/spa you want to make sure that the dealer is going to service it after you purchase it as they are the ones that honor the manufacturer's warranty. I can safely say that Hearthside will service your hot tub and honor the manufacturer's warranty if needed. If you're looking for a new hot tub, I would not hesitate to checkout a Caldera Spa at any of Hearthside's locations!

They were available fairly quickly. They came when they said…read morethey would. They were quick. They got the job done. They were not the most expensive.

I thought I could educate myself and make myself an expert on my grill purchase. I had owned…read moreexpensive Lynx and Saber grill in the past and they didn't hold up costing big bucks in repair and down time. Mary knows her stuff. She figured out my real needs and showed me all the options. We eventually settled on a Weber option that gave me everything I needed at a lower price point. It was delivered set up and ready to go with full tutorial--they even took my old tank of a grill. I can't recommend Mary and her team enough!

Thank goodness for the experts at The Bar-B-Que Barn - they saved our BBQ this weekend!…read more I have an extremely old Skyline Series Weber grill, and when we ran out of propane the new tank didn't fit the hose on the grill. A trip to Home Depot yielded an adaptor that didn't fit, and with 3 hours till BBQ time, I was getting desperate. I called The Bar-B-Que Barn and spoke with one of the guys there, and when I described the problem he knew exactly what I was talking about and how to fix it. I ran over to their store in Arlington and in five minutes he had produce the piece that I needed to convert the hose on my old grill into one that would fit a standard propane tank, and even put some sealant on the piece so it wouldn't leak when I installed it. He gave me a quick tutorial on how to perform the minor surgery needed to install the new piece and told me to invest in a 9/16ths wrench and I was on my way. After arriving home, I was able to fix the grill in less than five minutes, and thanks to The Bar-B-Que Barn, when 20 guests showed up for dinner the grill was cookin'! If you live in Arlington, Cambridge, Somerville, or anywhere in the surroudning area, I highly reccomend a trip to The Bar-B-Que Barn to fill or exchange your propane tank or stock up on grill accessories! They might even offer you a hot dog fresh off the grill while you are there :)

I purchase 3 products from New England Grill and Hearth. Worked with the owner as i live long…read moredistance from my second home in Rhode Island. The owner provided a best in class, service experience. He guided me through the many options of an indoor gas fireplace, an outdoor gas fireplace, and a gas grill that is connected to a gas line on my property. All three products were delivered to my home as they arrived in his store. Very happy with product and service!!

I have been a customer of this business for years, both in my personal capacity and as a design…read moreprofessional. The owner, Saleem Magriby, is the embodiment of why small independent businesses are the backbone of America, and why we need to support small businesses like his. NEG&H strives to provide the widest selection of quality in its Grill and hearth product offerings and best of all, service. When you have a problem, all you have to do is pick up the phone. Saleem is there, not some 20 year old behind the counter who doesn't know much about the products, to answer your questions and give you the best advice on solving your problem. The service they provide does not end when you sign the credit card slip, it marks the beginning. You can't go wrong here.

This place is great. Unbiased info about different home hearing fuels. They won't push you towards…read morewood, coal, or pellets depending on what they feel like selling. Knowledgeable, friendly staff will listen to you, ask questions, and then make a recommendation. Pellets aren't for everyone. Coal has pros and cons, and so does wood. They will help you figure it out. Or, if you know what you want, they'll help you get it and wont tell you lies about atmospheric pressure in RI making a certain solid fuel "impossible" to burn (ahem, Frederickson Stove Shop.) I purchased my coal stove elsewhere (a chubby coal stove-hand made in Pembroke MA) but I buy my coal from Fuel & Flame. Excellent prices, and a few times when I almost ran out, they stayed open a few extra minutes so I could get there to get a few bags so my family wouldn't freeze. Now that's service! If you are looking for a stove or insert to heat your home full time, part time, or for emergencies, don't go anywhere else. Check out fuel & flame. Worth it.

I came here to pickup up some Dizzy Pig seasoning. It's quite a small place with a small parking…read morelot. The woman inside was very nice. They have wood and pellet stuff plus other grilling things. (Sorry I'm not an expert on that stuff, not sure if I explained it right). Their Dizzy Pig seasoning is right in front and some directly behind it. They didn't have the flavor I was looking for in the bottles but they did have it in these little sample baggies. I didn't know there was sample sizes before but I got a couple to try. This place is good to check out if you like grilling or Dizzy Pig seasoning. One more thing I want to add is they do accept debit cards.

This store was recommended by another- when rivals compliment, is there a better compliment?…read more Very knowledgable and helpful, also super friendly

Look no further. Lu knows his stuff, will fix things someone else messed up and may just be the…read morenicest professional I've ever dealt with. I didn't know that there was anyone else that did business this way. You will want to invite him for dinner when he has finished fixing your grill. I recommend Alltown gas grills wholeheartedly.

This location gets a 10 for customer service! Jeremy went above and beyond and helping me find what…read moreI needed, picking up my online order, and answering questions about seeding for lawn care. It's always nice to have a smaller box hardware store within the neighborhood. Some of the items are priced a little higher, but the service makes up for it.

Always greeted at the door by someone that can help me find exactly what I'm looking for. Well…read morestocked shelves with a variety of things that you need to do general lawn, house and boat upkeep and maintenance - and bigger projects too ! They are one of the few places that fill propane tanks in the area. The store brands are reliable and practically priced and are a nice alternative. I stop here to avoid the big box stores whenever possible. Highly recommend.

Super helpful service and knowledgeable staff! I needed an in stock freezer, and they helped me…read morefind what I needed and got it at the store fast for me to pick up! They also service and the prices are great!

We are very happy with the service and products that we have purchased from Bellingham Electric…read more They respond in a reasonable time and always do everything respecting the customers needs. A special kudo to Roland who represents your company very well.

Swanky's Cookout Supply is an absolute gem!! My husband wanted a new grill for his birthday and a…read morefriend recommended that we skip online shopping and sub-par box store offerings and go directly to Swanky's- it's across from the Witch Hazel factory in Essex-well worth the short ride!!! The shop is family owned and operated- and it is just lovely. They offer a variety of propane and natural gas grills, as well as pellet smokers and fire pits. There is something in every price range. Additionally, they offer beautiful and high quality outdoor furnishings, serving platters, grilling utensils, spices, sauces and rustic decor. Mason was there to help- never hover. He asked all the right questions and helped us to make an informed decision regarding our purchase. I will definitely be going back for my birthday!!! Thanks for a great experience- stay Swanky!!!

This is a BBQ'ers dream. The selection is great and very high end. It is expensive but most of…read morethe stock is american made and the highest quality. The staff is actually knowledgeable about what they are selling and can provide information beyond the single page sales brochure. It might be the best grill & outdoor cooking store in Connecticut and certainly a destination for a road trip.

Justin was fantastic salesperson. Friendly, knowledgeable about grills and coordinated a quick…read moredelivery. Highly recommend Breakaway.

We worked with Carlos to pick the right grill and he was very nice and helpful. Our delivery was…read moreout of Dennis and Leon and Sean were also great! they showed me how to work the grill and where to register it as well.

With all of the chimney scams going on I called North Scituate based on a recommendation. I'm…read morekinda surprised there are no reviews based on their positive reputation. They swept our fireplace and oil flue. They made a recommendation that we needed a new liner towards the bottom of the flue but didn't give us a price - which I thought was strange. They gave a price for the installation of a new stainless steel cap. Their pricing seems to be higher than average - but you can beat an honest local family man working really hard. Kudos to the technician Don.

Didn't show up with a ladder, didn't clean the outside clean outs, no outside inspection. Basically…read morepaid to have him vacuum the firebox out. Wish I had been home instead of my wife. First time customer and treated like this.