I paid for deep cleaning and did not get any of the services that were offered with deep cleaning…read more I had to vacuum and clean my floors myself after they left. Only there for 2 hours. False advertisement and charged for services not given. Would not recommend. Update. The manager contacted me. Was passive aggressively rude. Refused a refund and told me I was basically wrong. STAY AWAY!! UPDATE to the update. I have now been contacted that I had excessive pet hair and it's their policy not to clean that. So seems the story changes by the hour. I have a 2 month old kitten who weighs about a pound so he must just be shedding everywhere in the three weeks I've had him. What a joke!!! Basically their deep cleaning feature is just something to make you pay over $200 for subpar work. They will not complete the items the promise on their website and then make up random lies to defend why they won't refund money for services not completed. This is the worst customer service I have ever dealt with in my life. With any business. If you want to be ripped off and treated poorly when you question it then I'd choose this business. The response the owner has given here is completely untrue and ridiculous. I filed a complaint with the BBB for services that were not provided and their response was that they will give me my money back if I removed my reviews from online. Basically extortion. I would rather let them keep every dollar than let them bully me into removing my ACCURATE review of their terrible business.

I just finished my walk through with Kristina's cleaning, I had them do a move in deep clean on a…read moremill/ loft apartment about 1900 SQ FT. I had a great experience from the time I contacted them to the end of the process. They were friendly while booking, listened to me and were realistic with pricing. They got me in as soon as they could as well. I have a strange parking situation and they were able to text the night before to tell me how many were coming etc. The two women that cleaned were so nice. They worked really hard and listened to my concerns. When I came back the place looked great. I paid extra for them to do the stove/ oven and it looked brand new. I feel comfortable moving my things in now due to their attention to detail. I would use their services again, will most likely have them come in a month or so to do a light cleaning. I would request the two women I had, Ziomara and Janine? (I'm so sorry if I spelled or got them wrong. I'm terrible with remembering names) They went above and beyond. Thank you for making my move in less stressful. I appreciate it!

I actually have been trying out Yelp's "request quotes" feature, and so far it has worked better…read morethan a lot of other ways to find good services and professionals, especially in an unfamiliar, new area. Case in point - I am in the process of moving into a new home, which was delayed six months (covid, worker/material shortages, yada yada), after having to get out of my mom's home at break neck speed because of a super fast sell. The sell was at the tail end of caretaking my very sick, and then dying mother. I also inherited my mom's very large, destructive cat. I am telling you all this because it will give you an idea why I made, what I thought might be, the stupid decision to drag a very old, disgusting, stained couch to the new place, rather than have the cat destroy a brand new couch. When it was rolled in, and I got to see it in bright light, I kinda freaked, but decided to try having it professionally cleaned before going to a plan B. Being new to the area, I looked at Yelp to see who might be available to do this for me and was prompted by Yelp to use the request quotes thing, so I did. I received a number of responses saying that all these companies were booked up, and a response from Beantowns Finest, with open dates, times, and very clear information about prices, which were VERY Reasonable. Owner/operators Jesica and Randy were very responsive to my questions, easy to communicate with, and easy to set an appointment time with as well. Randy showed up early for the appointment, was very professional and pleasant, and proceeded right away to turn my nightmare couch into an almost new looking couch - it was freaking amazing, and a waaaaaay better result than I could have dared to hope for. He also worked his magic on three filthy gabbeh rugs that I was fearing were doomed as well. I just can't believe what he was able to do with them. I was also grateful that all this was done without a huge truck thucka thucking in the driveway, miles of hoses, and doors open to the cold for hours. He has portable machines that work with a bathroom sink and the house's hot water. He left the entire area cleaner than before he arrived - which can sometimes be an issue with this sort of service. the final price was so reasonable, I bumped the check up a bit to make it what I thought was more fair. I will definitely be using them for furniture and rug cleaning, and any other cleaning services I may need, from now on. Thank you guys so much!

I'm so glad I found Beantown Finest Professional on Yelp! I'd been trying to find someone and no…read moreone was getting back to me. I messaged Jesica and she got back to me right away. She scheduled us for a few days out and communication was great. On the day she texted to let me know she'd be 20 minutes late, and she was there on the dot when she said she'd be. She runs the business with her husband Randy and they brought two of their children to help. Listen: This is a REAL FAMILY BUSINESS! They were friendly and professional. They wore masks too. (Covid isn't over, friends.) They were all hands on deck for what was kind of a big job, and they did it. She even did an extra thing I'd forgotten to ask for and she made time for that as well. Their rates are fair, and I found out that they do a ton of other work too! On-site car washing and detailing, windows, power-washing, and painting, to name just a few things. Initially I just wanted a deep cleaning to help me get back on track with my own cleaning, but I might hire them more often, and for other projects too. Thanks Beantown Finest!

Ben came on time, and the gutters were cleared. I will use this gutter cleaning service from here…read moreon in. Thank you so much! Thank you also to Yelp for helping me find this business.

These guys really deserve the five stars. Two ceiling tiles collapsed and I needed them put…read moreback-- in addition to needing an opinion on what to do about a dryer vent. The floor beneath the collapsed tiles was very messy and the situation really was a sort of emergency because I am quite elderly and did not have the strength to fix the two tiles and clean the floor. Ben came out and was very knowledgeable about ceiling tiles and dryer vents. He seemed to have a talent for handyman tasks. He was polite, organized, and had all the equipment necessary for the task. The company advertises "window cleaning and more." The price was reasonable and I sure am a fan of "Dufault." (When people look them up, they spell the name of the company wrong.)

Excellent service, very friendly and knowledgeable. I would use them again. Very affordable.read more

This service was able to come out within a couple days even though they said they had a back up for…read moretwo weeks because my heat was not working. The service person who came was very professional and informative. It did cost about $90 just to get the system looked at which I was not expecting at the time. The total ended up being larger than I had expected, but I was willing to pay it because I needed my heat turned on immediately. I would suggest them if you need someone quickly, but it might cost you a little bit more.

After working with a local company (Wakefield) for over 8 months, we called UGN. They diagnosed…read morethe problem at the first visit and our splits were up and running the next week when part arrived. After 8 months of no heat or AC I cannot say enough about UGN.

We can't thank UG Nasons enough for coming to our rescue after the first HVAC company we hired did…read morea terrible job. From the moment they arrived, their professionalism, respect, and deep knowledge were clear. They quickly assessed and fixed the issues we were left with, and we only wish we had chosen them from the start. If you want the job done right the first time, we highly recommend UG Nasons. Outstanding service!

Amazing service. Super knowledgeable. If you have drain issues, they are the ones to call. I…read morecalled this morning and Sean showed up an hour later. I was not sure if my sink issue was due to a blockage further down the line but Sean was able to figure it out in the first 10 minutes. Would highly recommend.

I have been calling on these guys for at least 10 years. They are always incredibly responsive, and…read moreshow up quickly to solve any clogged drain issues I have had. I had managed five or so houses in the past and several of them had septic or cesspools. They always saved the day.

The BEST! Do not hesitate to schedule that window/screen cleaning. James and Becky did such a…read morefabulous job we don't want to put the curtains back up. They made old screens look new. Courteous, efficient and great communication. We've already scheduled our appointment for next year.

They are the BEST! Great job, very efficient! Very pleasant…read moreto work with. Joe Bellini

Shawn is awesome. He does high quality work, is punctual and has very reasonable prices. He always…read moreis quick to respond to appointment requests in a very timely manner. We have used his service for 3 years and have never had any issues.

Shawn did an amazing job and cleaned up after himself. I'm very happy with his work. He was…read morethorough reliable and reasonable. I will gladly recommend and use this business again.