Very kind, knowledgeable, and family oriented. I have very loving sisters in my family, and they…read morereminded me of my sisters... professional, informative, and focused towards patients inquiries. Great Experience!!! Gabriel Shepherd

From the optometrist to the front desk staff, they are Very friendly and knowledgeable …read more Been coming here for 5 years and very pleased with them.

Trustworthy and Friendly Optometrist. They offer drop ins w/out appointments for quick services…read more Our family has been going here from the start. Her selection and prices are fair. Her employees are knowledgeable, patient and empathetic. It's a small family practice rather than your corporate impersonal style

Love this place! Easy to exchange and no co-pay! Super friendly staff. Highly recommended!read more

I've been coming here for the past 5 years. This is a family friendly owned business that really…read moreknows their stuff about your eyes. You should come here for any of your eye care needs. They do a good job at explaining things and talk about preventative things since the eyes can show some signs of things that might not be doing well in the body. The office is nice and clean and they have a good selection of glasses to choose from. If they don't have the frames, you can always bring it to them and they can get the lenses installed for you. They do accept VSP.

Dr. Samuel Chia has been my OD for more 20 years. It is a family run business that not includes Dr…read more Ryan Chia his son. I always appreciate the time they spend taking care of me and always answer all my questions. They are very flexible with appointments and are just so kind! I had moved away and still will continue to make the drive to get my eye care here.

Their posted hours are not quite accurate. It says they open at 10am but they'll schedule…read moreappointments for like 930am. I went to pick up my glasses during the timeframe they were supposed to be open according to Yelp & Google, come to find out they were CLOSED. That was upsetting. Their front door is always locked & it's hard to see inside because of how the sun hits their building. But they'll let you in if you have an appointment or are there to pick up contacts or glasses. Friendly staff & good doctors but fix your store hours please. Even the sign they posted themselves on their front door is inaccurate.

They gave me the wrong prescription. I have to go back and forth due to the new contact lence…read moredoctor is trying to print doesn't not fit. It's been a month and I don't have my prescription yet.

It's time for my eye exam again. I've had good experiences with Redwood Eye Center in the past and…read morethey continue with their excellent track record. I checked in easily and quickly at the front reception desk. Had a mild wait while I scribbled out some paperwork and and then after a few more minutes, went to get my eye exam I saw Quan Dao for my exam. I've seen her twice before. The last two times were quite interesting. I had a routine eye exam and then I suggested if the prescription was simple enough that I could get it fulfilled at Costco. Oh, that was not the right decision for me. My prescription IS simple but Costco had to cut my lenses four times and they still failed. They sent me back for another eye exam to make sure my prescription was "correct". If there was a "mistake" in the prescription then I was allowed a free redo. There was no mistake in my prescription, but there was some room for a fudge factor. Which changed the prescription enough to get me a free redo at Costco. That was the whole point of the exercise. Well, the exam this time went smoothly. I suspected there was some very minor change to my prescription which showed up mostly in my nearsightedness. I felt I might benefit from some extra power in the lens there. Bingo. That was the exact result of my new exam. This was such a minor change to my prescription that Quan Dao and I debated if it was worth it to get another pair of glasses. In the end, we decided the problem could be solved with a minor upgrade in a pair of cheap readers. These cost anywhere from two bucks to 20. Then we both recalled the Costco experience and shuddered. We both agreed it was not worth going through anything like that again not for this minor prescription change. Checking out was a breeze. I just needed to pick up the printout for my new prescription and it was done.

Front desk seems like they more there to gossip with each other then help. Rude not helpful…read more Glasses take forever going to walking around blind for a while. Trying to get help is crazy no follow up no customer service. I have no contacts can't order cause they are on back order never got told anything.

They moved locations to Benicia on 1015 first street since May 2025. I tried locating them for a…read morewhile then I finally got through on the phone and eventually got a hold of them for an appointment.

we recently moved to Benicia and our experience with setting up new service providers has so far…read morebeen very pleasant. This shop was an unpleasant exception: I went in to get the lens that had popped out of the frame re-inserted. (those tiny screws defied my attempts without working glasses!) They refused to deal with it since the frames were not purchased there. I can understand not wanting to be bothered with a walk-in customer, and they may well provide good service in other areas, but the front office is definatly not welcoming to new potential customers.

Another amazing experience at America's Best in Vallejo. The doctor has been there for nearly four…read moreyears now and he remembers me every year. The front staff is friendly and helpful. They called me yesterday because my 3 year plan is expiring next week and they wanted to help me get value from the plan. They had time for me today and took good care of me. My prescription didn't change so there was nothing for me to spend money on; yet they treated me like their best customer.

The place is tucked in a corner near a GameStop and Orange Theory. The workers are all nice and…read morehelpful. I was able to purchase some glasses and sunglasses with same frame. It took a while for the glasses to come in but when they came it had to be adjusted and it was accidentally broken by worker but they were going to replace it. Sadly I had to wait for it again. Their texting is on par and lets you know when order is ready and shipped and when to come and pick up.

I came here for some glasses and the service here was outstanding! Pricing was great and they took…read moremy VSP coverage! The Dr. even came out to help me pick out a pair that looked amazing. If you want a fair and honest service, this is your place!

The doctors and staff are super nice, fair and efficient!…read more They attend to what you want, but also can anticipate what you need as well. The Ladies help me navigate the insurance, and tell me how to maximize my benefits.

I have been returning to Dr Kamie at the Vallejo store for many years. He is a quite man, very…read morepleasant and professional. I just returned (may '26) and that he had retired. I will miss his care and wish him all the best in retirement.

I think Dr. Kamei is a competent O.D., but his interpersonal skills are severely lacking, and…read morethat's the only reason I'm dinging him one star. I think he is the first and only O.D. at this Costco location, and my wife and I have had exams here since the time he started, which was about 30 years ago. Since a large component of any eye exam is the patient's subjective judgement of a series of better/worse images, the patient needs to feel comfortable and at ease. Emotional tension can lead to physical tension which is likely to skew the results if the patient recoils even slightly from the phoropter. Word on the street is Dr. Kamei may be retiring soon. The new Vallejo Costco is likely going to have a new O.D. also. Best wishes Dr. Kamei, but I know many others have the same opinion of your practice.