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    Bayside Family Optometry

    3.1 (43 reviews)

    By appointment only

    Services - Bayside Family Optometry

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Bayside Family Optometry Photos

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    Teena N.

    They take Medi-Cal here, which gives you a free eye exam for glasses, the prescription lasts 2 years. And with Medi-Cal, you even get to choose the insurance choice free glasses. Not much to choose from, but hey, it's free! They say it takes 1 to 2 weeks to come in and will call. I got Doctor Poon, very nice and really good at what he does. He was also very patient, even with my baby boy whining in the background. He was thorough with asking the right questions and didn't put eyedrops to dilate my eyes since I was still nursing and advise me to come back when I stopped. Minus one star because the one older lady that sat down with me (who had the animal print glasses) was helping me with getting my glasses ordered....she just got up as soon as a customer walked in and left me sitting there without saying anything and assisted them. I was so confused..... Luckily, another girl (short hair with glasses) at the front desk saw me and finished up my order. Thank you~~ she was quick and super friendly.

    Hack job
    Nat Nat P.

    Didn't have anything bad to say before about this place until now. I brought my glasses in to be fixed because they broke. They quoted me $50 to fix it I said cool. I come back 2 weeks later to pick it up and they did a hack job on it. These frames were not cheap. These are Gucci glasses so yes I'm gonna fuckin trip. If I knew they were gonna mess up my glasses like this then I would've went elsewhere to fix it. I spoke to the manager the Spanish lady and told her this was a hack job and all she said was this is what they had to do to fix it. REALLY. Then she said she had to talk to Hazel and when she came back to me she asked if I could pay the invoice $40..WTF. No. I said I am not paying for a hack job. Here are the pics. I DON'T RECOMMEND THIS PLACE. GO ELSEWHERE.

    Getting back my personal frames with new lenses...the left arm obviously sits lower than the right due to damage.

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    1 year ago

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    7 years ago

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    3 years ago

    i caught covid and they told me they were unable to reschedule me and i had to find a new optometrist. wouldn't really recommend. :/

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    11 years ago

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    12 years ago

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    6 years ago

    Dr. Ogata is the best. He's professional, friendly, and very good at what he does. Highly recommended.

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    13 years ago

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    It's time for my eye exam again. I've had good experiences with Redwood Eye Center in the past and…read morethey continue with their excellent track record. I checked in easily and quickly at the front reception desk. Had a mild wait while I scribbled out some paperwork and and then after a few more minutes, went to get my eye exam I saw Quan Dao for my exam. I've seen her twice before. The last two times were quite interesting. I had a routine eye exam and then I suggested if the prescription was simple enough that I could get it fulfilled at Costco. Oh, that was not the right decision for me. My prescription IS simple but Costco had to cut my lenses four times and they still failed. They sent me back for another eye exam to make sure my prescription was "correct". If there was a "mistake" in the prescription then I was allowed a free redo. There was no mistake in my prescription, but there was some room for a fudge factor. Which changed the prescription enough to get me a free redo at Costco. That was the whole point of the exercise. Well, the exam this time went smoothly. I suspected there was some very minor change to my prescription which showed up mostly in my nearsightedness. I felt I might benefit from some extra power in the lens there. Bingo. That was the exact result of my new exam. This was such a minor change to my prescription that Quan Dao and I debated if it was worth it to get another pair of glasses. In the end, we decided the problem could be solved with a minor upgrade in a pair of cheap readers. These cost anywhere from two bucks to 20. Then we both recalled the Costco experience and shuddered. We both agreed it was not worth going through anything like that again not for this minor prescription change. Checking out was a breeze. I just needed to pick up the printout for my new prescription and it was done.

    Front desk seems like they more there to gossip with each other then help. Rude not helpful…read more Glasses take forever going to walking around blind for a while. Trying to get help is crazy no follow up no customer service. I have no contacts can't order cause they are on back order never got told anything.

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    Eye Care Center of Napa Valley - Michelle F. Kerr, OD staff optometrist and contact lens expert.

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    4.1(35 reviews)
    3.1 mi
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    I've been a customer of the Eye Care Center in AC for probably 10 years. The staff are always very…read morefriendly and helpful. Dr. Moussa spent the time to explain the prescription options to me that she felt I would benefit from, based on my day to day. She was also very enthusiastic about doing so. Jeff spent a good 45 min to an hour with me, to ensure that my multiple eyeglass order was exactly what I wanted, as inexpensive as it could be (leveraging my insurance) and was pleasant to work with at the same time. I did not feel rushed. The only recommendation I would make would be to have more variety of frames. In the past, selecting frames was a time consuming, fun affair, as there were SO many different styles to choose from. Now the frames are, for the most part, functional pieces rather than extensions of anyone's particular personality. I still found frames that I am very happy about but not so many that I had to buy two because I couldn't decide. All in all, great experience. I appreciate their care and time spent with me.

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