1. Ebony & ivory Phase2

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Waterford, CT

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Ebony & ivory Phase2

5.0 (1 review)
Closed • 10:00 am - 7:00 pm

Services - Ebony & ivory Phase2

Applying hair extensions

Makeovers

Makeup application

Ebony & ivory Phase2 Photos

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Recommended Reviews - Ebony & ivory Phase2

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Pink Brow & Beauty Bar - 'Dem gorgeous extensions

Pink Brow & Beauty Bar

4.0(8 reviews)
3.2 mi
•$$

great place to get your brows done. the ladies are nice and are super inviting…read more prices are solid too! Hard to find a spot that is reasonable but also provides 5 star service.

Extremely unprofessional and disappointing. The building looks very pleasant; however, the…read moreexperience was not. The owner, Holly, Re-scheduled/Cancelled on me four times in a row- 20 minutes before each appointment, with very poor business etiquette. This entire experience felt like a scam! I consider myself a very positive, understanding and upbeat individual, I am not one to leave negative reviews, nor am I one to speak negatively about anyone, but my experience was terrible, and I feel I must warn others before doing business with PINK Brow & Beauty Bar. I began my experience with a free consultation for hair extensions. The owner of this salon, Holly, consulted me regarding the extensions, as she did not explain in depth how she would install them, nor did she allow me to look at or chose my color hair, the consultation felt informal. As I put my trust in her, we then proceeded to schedule an appointment to install the extensions, at this initial consultation I pre-purchased and she ordered the extensions. One week later, the day of my application appointment right before I was about to go in, I received a text message from Holly, stating that she just looked at the tracking number and the extensions were not in yet. This was shocking to me that she had not looked at the tracking number beforehand and waited to message me last minute. At this time, she let me know she was going on a trip and would be able to take me in on the day she arrived back the following week. I proceeded to be kind and allow her to reschedule me. The day of my second re-scheduled appointment- 20 minutes before the appointment- I received another text from Holly, stating that she became ill and was unable to take me and wanted to re-schedule. I mentioned I was very sorry to hear this but I was disappointed because I was already on my way to the salon for our appointment and this is the second time she had re-scheduled. She mentioned she was available in a few days and she proceeded to re-schedule yet another appointment for a few days later. The day of my third appointment, once again- 20 minutes before my actual appointment-I was driving to the salon and I received another text message from Holly, stating, "Brandy... please wait on coming in for your appt today. Kimberly from the studio is going to call you." At this point, I felt like I was honestly being pranked! I spoke to Kimberly on the phone who was much more empathetic to my situation, she wanted to re-schedule me again FOR THE FOURTH TIME for Holly. I told Kimberly, no that is okay, I would like to pick up my pre-purchased hair extensions and call it quits. Kimberly then asked me if I could reach Holly because she had a hard time getting a hold of her herself and that my extensions were not at the salon! I proceeded to message Holly in a very kind manner, that I was disappointed this is the third time she cancelled and that I was asked to re-schedule for the fourth time, all 20 minutes before my actual appointment's, and that I would like to pick up my extensions today. Holly responded, "I have been ill. There is no unprofessionalism about it. It's not in my control. I've been in business a long time. Your extensions are in Mystic at my partners studio. I'll grab them for you and text you to pick them up." I was shocked to hear that not only were my extensions not in the salon for our past recent appointments, but I was disturbed that yet again, she waited only 20 minutes before our appointment, she could have mentioned she was going to cancel much earlier, she could have offered a discount, or even another stylist! I even offered to pick the extensions up for her in Mystic! She said she would text me later once she grabbed them for me to pick up from her. A half hour later, I receive a text message from her stating that she refunded my extensions, I asked her if I could continue to purchase them and keep them, and she proceeded to tell me she is unable to sell them to me unless she put them in my head herself- which is not what she told me thirty minutes prior. I felt scammed, and I felt much more considerate and professional than the owner. I waited weeks for my appointment and for the extensions; with lack of preparation, empathy, and business etiquette on Holly's end, I felt I was lied to, disrespected, and wasted my time, despite if she was truthfully sick or not during a part of this experience- there should have been another stylist at the salon, and she should not have cancelled/re-scheduled 20 minutes before our appointment each time! Being a local business owner myself who has also "been in business a long time", and to all other individuals whom would view this situation, it IS unprofessional to re-schedule FOUR times in a row, and to text the client 20 MINUTES before each appointment to cancel. It is discourteous to speak to and treat a client in this manner, I would have NEVER treated a client this way. I am still waiting on the refund to process.

Photos
Pink Brow & Beauty Bar
Pink Brow & Beauty Bar
Pink Brow & Beauty Bar

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Bubbles & Angels - Full head of Brazilian knots extensions & our virgin hair

Bubbles & Angels

4.6(11 reviews)
70.4 mi
•$

These ladies are nothing short of miracle workers! They're attentiveness to details, patience,…read more and availability are unmatched on this island. After a bad breakup I decided to stupidly chop of my hair and it looked horrible; now for the past year these ladies have been making me look on point. For someone who worries about my extensions being noticed, it's a secret well kept and these ladies know just how to do so. I'm a stickler of prices and their prices are amazingly competitive for the amount of hours the spend making you look flawless. Shout out to these mother/ daughter duo who is making all is ladies look like runway models!!

I have been getting Brazilian knot extensions for over 3 years and the person I usually go to was…read morebooked. I was way overdue for an install and had to look for another Brazilian knot artist. They say things happen for a reason and this was so. true!!, after the service I received and detail, I will never be returning to my former hairstylist. This mom. and the daughter duo are amazing!!! I only wish I could have found them sooner, the quality of hair they use and their work is impeccable, to say the least. My hair came out so full and beautiful. The color match was so perfectly blended in to match my real hair. Do yourself a favor and book them., you will not be disappointed. They deliver!!!

Photos
Bubbles & Angels - Before & after , with our Brazilian knot extensions

Before & after , with our Brazilian knot extensions

Bubbles & Angels - Before and after , Brazilian knot extensions & our 100% human hair used

Before and after , Brazilian knot extensions & our 100% human hair used

Bubbles & Angels - Full head of Brazilian knots extensions & our virgin hair

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Full head of Brazilian knots extensions & our virgin hair

Ebony & ivory Phase2 - hair_extensions - Updated October 2026

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