Always have expert stylist at the salon. I wouldn't trust anyone else with my hair. You will not be…read moredisappointed! Anyone you see here is great. Thank you Nancy's salon.

I've seen both Joe and John here and I love them! They cut my hair exactly how I want it, and then…read morestyle it beautifully. They are also taking their Covid precautions seriously. I filled out a form for contact tracing, had my temperature read, everyone wore a mask and John wore a face shield as he worked! They sanitize between clients and are using disposable capes, which is great because I'd question how they sanitize the cloth capes. I really appreciate the lengths they went to to make me feel safe.

Where do I begin? I moved to Connecticut two years ago and have been looking for place to call "my…read morestyle home" ever since. I have found it at Waterhouse Salon. Tiffany, my hair stylist, is incredible and the only person who I now will EVER let touch my pixie cut. She's innovative, edgy, and always works hand and hand with me to create the best look. I receive compliments on both my haircut and color every where I go. Laura is my go to for facials and does an absolutely incredible job. I always feel such a calm vibe just being around her. Today she did my brows for the first time and now I will never go anywhere else. Do your hair, body, and mind a favor and go see Tiffany and Laura at Waterhouse Salon. You will not regret it.

A great team of talent . Beautiful location in downtown New London..... wooden floors and huge…read morewindows overlooking the Thames River

Best Hairstylist in this area. Every single Hairstylist is amazing. The services I've received our…read morehighlights, coloring gray as it grows out and haircuts . I always receive so many compliments on how my hair looks. All the Hairstylist treat you like family are professional and superb atat their craft. I highly highly highly recommend Loks Salon

I highly recommend this salon! I went to Loretta for a cut, conditioning treatment, and blow dry…read more My hair turned out amazing and she was a lot of fun to chat with. Great place and I will definitely return.

I had the most amazing facial here! Relaxing, comfortable and specific to my skin's needs. Highly…read morerecommend to everyone.

Fantastic service! Felt very comfortable, and Lorna was extremely professional. You'll not find a…read morebetter place.

Words cannot describe how beautiful our hair was for my wife and I on our wedding day. Paula and…read morethe stylists at A Cut Above really took things to the next level and exceeded expectations. We held our wedding in New Haven ... Paula, Rachel, and her team from A Cut Above were able to deliver a flawless proposal for pricing and services, as well as traveled to my wedding destination and coordinated with the makeup artist (from another company) extremely well. Talk about EASY PEASY!!! Vibe was on point!!!! We had two brides, plus a bridal party of seven additional women ... Paula and the team managed everything PERFECTLY and to our schedule (early, in fact)! Where as we were a little apprehensive planning our wedding 3,000 miles away from California, Paula, Rachel, and the team took care of all of our worries. What an honor! We couldn't have asked for better wedding day hair. We would highly recommend this business for your wedding needs! From updos, to half-ups, to glam waves and even extensions, these humans know their stuff! Pro tip: Book a trial before your big day so everyone is on the same page!

Mia does a great job cutting, coloring and highlighting my long hair. She's helping this 58 yo…read morelady cover the grays and stay blonde! She's very friendly and easy to talk to. Definitely recommend her!

I've been to this salon multiple times over the past few years. Shannon, the owner, had always been…read morenice and cuts hair well. However, she books way in advance so I never can get in with her. The last time I was in, she was at the counter when the hairstylist walked me up to pay. I didn't appreciate a comment she made about how long it had been since I came in last. I know. The last year hasn't been kind to me. It wasn't a neutral comment, it was very accusatory. Self care hasn't been high on my priorities, so I don't find it appropriate to further shame me for it. All that aside, I won't be back after my most recent cut. I told the hairdresser I wanted an angled bob and showed them an inspo picture. I came in with armpit length hair so this shouldn't have been an issue. They glanced at the pic, asked me next to no clarifying questions, and proceeded to give me a chin length lord Farquaad straight bob instead. They also did not provide a mirror to see the back so it wasn't until I got home and could get a good view of the back did I realize just how different it was from what I asked for. I hoped it was the styling, but even after washing and restyling, there's no way around it. This is the second time I've cried over a haircut I've gotten from hairdressers at this salon because they just don't seem to care about what I ask for, they just do whatever they want.

I called and they got me right in. I had Olivia do my hair. She was AMAZING! She did a wash and cut…read moremy hair. It turned out amazing! I will definitely be back to get my hair done here again.

This place is amazing, I came in late minute without appointment and the staff took good care of…read moreme, the place is clean and wonderful. Shoutout to everyone on the team for being for friendly and courteous!

I have had some poor experiences in here but I have also had some great ones. It can be a bit…read morepricey if you get a wash and style and so on, but a simple cut and go is not that bad. if you are looking for a barber, this is not the place for you. it is a hair salon and it is for those looking for a salon. I HIGHLY recommend that if you want to give the place a second shot, you ask for an appointment with ERIC. he does a great job and is very personable. I have been getting my hair cut by him for over 3 years and I won't see anyone else.

great place to get your brows done. the ladies are nice and are super inviting…read more prices are solid too! Hard to find a spot that is reasonable but also provides 5 star service.

Extremely unprofessional and disappointing. The building looks very pleasant; however, the…read moreexperience was not. The owner, Holly, Re-scheduled/Cancelled on me four times in a row- 20 minutes before each appointment, with very poor business etiquette. This entire experience felt like a scam! I consider myself a very positive, understanding and upbeat individual, I am not one to leave negative reviews, nor am I one to speak negatively about anyone, but my experience was terrible, and I feel I must warn others before doing business with PINK Brow & Beauty Bar. I began my experience with a free consultation for hair extensions. The owner of this salon, Holly, consulted me regarding the extensions, as she did not explain in depth how she would install them, nor did she allow me to look at or chose my color hair, the consultation felt informal. As I put my trust in her, we then proceeded to schedule an appointment to install the extensions, at this initial consultation I pre-purchased and she ordered the extensions. One week later, the day of my application appointment right before I was about to go in, I received a text message from Holly, stating that she just looked at the tracking number and the extensions were not in yet. This was shocking to me that she had not looked at the tracking number beforehand and waited to message me last minute. At this time, she let me know she was going on a trip and would be able to take me in on the day she arrived back the following week. I proceeded to be kind and allow her to reschedule me. The day of my second re-scheduled appointment- 20 minutes before the appointment- I received another text from Holly, stating that she became ill and was unable to take me and wanted to re-schedule. I mentioned I was very sorry to hear this but I was disappointed because I was already on my way to the salon for our appointment and this is the second time she had re-scheduled. She mentioned she was available in a few days and she proceeded to re-schedule yet another appointment for a few days later. The day of my third appointment, once again- 20 minutes before my actual appointment-I was driving to the salon and I received another text message from Holly, stating, "Brandy... please wait on coming in for your appt today. Kimberly from the studio is going to call you." At this point, I felt like I was honestly being pranked! I spoke to Kimberly on the phone who was much more empathetic to my situation, she wanted to re-schedule me again FOR THE FOURTH TIME for Holly. I told Kimberly, no that is okay, I would like to pick up my pre-purchased hair extensions and call it quits. Kimberly then asked me if I could reach Holly because she had a hard time getting a hold of her herself and that my extensions were not at the salon! I proceeded to message Holly in a very kind manner, that I was disappointed this is the third time she cancelled and that I was asked to re-schedule for the fourth time, all 20 minutes before my actual appointment's, and that I would like to pick up my extensions today. Holly responded, "I have been ill. There is no unprofessionalism about it. It's not in my control. I've been in business a long time. Your extensions are in Mystic at my partners studio. I'll grab them for you and text you to pick them up." I was shocked to hear that not only were my extensions not in the salon for our past recent appointments, but I was disturbed that yet again, she waited only 20 minutes before our appointment, she could have mentioned she was going to cancel much earlier, she could have offered a discount, or even another stylist! I even offered to pick the extensions up for her in Mystic! She said she would text me later once she grabbed them for me to pick up from her. A half hour later, I receive a text message from her stating that she refunded my extensions, I asked her if I could continue to purchase them and keep them, and she proceeded to tell me she is unable to sell them to me unless she put them in my head herself- which is not what she told me thirty minutes prior. I felt scammed, and I felt much more considerate and professional than the owner. I waited weeks for my appointment and for the extensions; with lack of preparation, empathy, and business etiquette on Holly's end, I felt I was lied to, disrespected, and wasted my time, despite if she was truthfully sick or not during a part of this experience- there should have been another stylist at the salon, and she should not have cancelled/re-scheduled 20 minutes before our appointment each time! Being a local business owner myself who has also "been in business a long time", and to all other individuals whom would view this situation, it IS unprofessional to re-schedule FOUR times in a row, and to text the client 20 MINUTES before each appointment to cancel. It is discourteous to speak to and treat a client in this manner, I would have NEVER treated a client this way. I am still waiting on the refund to process.