I had the most amazing facial here! Relaxing, comfortable and specific to my skin's needs. Highly…read morerecommend to everyone.

Fantastic service! Felt very comfortable, and Lorna was extremely professional. You'll not find a…read morebetter place.

I wish I could give more stars!!! Sonia made me feel comfortable and provided detailed description…read moreof the history of sugaring, how she makes her own, and the benefits of continued sugaring. I was so nervous it was going to hurt and to my surprise it didn't! It's been 5 hours and ZERO PAIN!!! Highly recommend!!!!!!

If you have never tried sugaring, you don't know what you're missing. Much better than waxing and…read moreleaves your skin really soft. Sonia and her sister at Cleopatra's were very welcoming and made me feel comfortable. They are the only salon in CT that offers this service!

Mary is the best! She made time for a last minute appointment for me. I haven't had a wax in almost…read morea year and Mary made sure I was comfortable and explained everything she was doing. She saved my eyebrows!! Definitely worth booking with. The atmosphere is amazing and welcoming. Will be back again! :)

Mary is amazing!! Mary provides so many different services, she is so professional kind the…read morepositive calm energy when you enter the studio sets the tone for an amazing experience. I absolutely recommend this studio!! I've been 3 times for vital nano facial & my skin is absolutely beautiful.

I had a very disappointing experience here. When I arrived,…read moreI asked for a simple gel polish on my natural nails. I was first told it would be $35. Then, while they were already working on my nails, they suddenly changed the price to $75 because they said it required "more work." On top of that, they asked if I wanted a massage, but did not mention that it would be an additional $20 charge. In the end, my total was $95 for a result that I was not happy with. I went back to have them fix it, and even after tipping $15, they asked for an additional tip, which felt very uncomfortable and unprofessional. I don't mind paying for good service, but changing prices in the middle of the service and pushing for extra tips is unacceptable. I left very dissatisfied and would not return.

This place is wonderful! Appointments are recommended because it does get busy. We brought my…read moregranddaughter and they painted her nails for her Wicked-themed birthday party. They put pretty butterfly stickers on her big toes. So cute! I only wanted a basic pedicure and there was no pressure to upgrade me as I've encountered at other places. Yoyo did a perfect job - cutting my nails as short as I wanted them. The leg massage was so great! All the employees were so friendly and professional. We will definitely return!

Thank goodness for Yelp!…read more My eyebrows needed saving. I have a feeling coming to Robin and only Robin, on a regular basis I will get my brows back to what I want them to be.. full.. not butchered. There are not many options around this area, so I highly suggest spending the extra $10 or so for someone who actually cares to take their time, has talent, and skill with eyebrows. She filled in my eyebrows after waxing them to show me what I could do temporarily, while they grow back in. 5 stars for service, friendliness, & cleanliness

Robin is by far THE BEST brow artist I've ever went to in the twenty years I've been waxing. She's…read morevery thoughtful about every wax and pluck and my brows have never looked better. She's very pleasant and warm and her prices are reasonable. She makes the transaction easy by accepting payment and tip on a credit card too. Her space is a hidden gem behind an antique shop in downtown New London. Parking is never a problem. I strongly recommend her services!!

From spray tans to microblading to hair refreshes this place does it all! I've had three different…read morekinds of services from here and can't recommend this place enough. It's so cute and everything that works there makes you feel so welcome. Don't hesitate - book with Bare Bones ASAP!

I made a last minute glow peel service request here and was so glad I did!! Absolutely worth every…read moredollar. Post treatment care was explained well. The energy of this cute business is so calming. And it's in a fun area of Stonington if you want to make a bigger event out of it! The experience was wonderful.

This is the ONLY place I will go to for my hair. I went to Jackie when I was a brunette and she…read moretransformed me into the perfect blonde shade. The salon is very clean and stylish. The stylists are very knowledgeable and welcoming. Definitely recommend.

I came here for the first time shortly before COVID and I loved the way my hair looked. I was able…read moreto brighten my hair and get the color I always wanted! I've been going back every since. Super welcoming and friendly atmosphere! I recommend coming here whether you want a cut or color. I also love the way my hair is styled after every visit, I never want to wash it! All of the stylists are very friendly and have a natural passion for hair care. I've recommended this place to anyone who can't find a hairdresser!

I was in desperate need of getting my eyebrows done, and I found this business--I'm so grateful I…read moredid. The owner did my eyebrows; she threaded and tinted them, and I am beyond happy with the results. They're perfect. The place is clean, and she is so professional and knowledgeable.

I've been going here for a couple of years after the place at the mall closed; they have always…read moredone a great job and I will continue to get my eyebrows down here.

great place to get your brows done. the ladies are nice and are super inviting…read more prices are solid too! Hard to find a spot that is reasonable but also provides 5 star service.

Extremely unprofessional and disappointing. The building looks very pleasant; however, the…read moreexperience was not. The owner, Holly, Re-scheduled/Cancelled on me four times in a row- 20 minutes before each appointment, with very poor business etiquette. This entire experience felt like a scam! I consider myself a very positive, understanding and upbeat individual, I am not one to leave negative reviews, nor am I one to speak negatively about anyone, but my experience was terrible, and I feel I must warn others before doing business with PINK Brow & Beauty Bar. I began my experience with a free consultation for hair extensions. The owner of this salon, Holly, consulted me regarding the extensions, as she did not explain in depth how she would install them, nor did she allow me to look at or chose my color hair, the consultation felt informal. As I put my trust in her, we then proceeded to schedule an appointment to install the extensions, at this initial consultation I pre-purchased and she ordered the extensions. One week later, the day of my application appointment right before I was about to go in, I received a text message from Holly, stating that she just looked at the tracking number and the extensions were not in yet. This was shocking to me that she had not looked at the tracking number beforehand and waited to message me last minute. At this time, she let me know she was going on a trip and would be able to take me in on the day she arrived back the following week. I proceeded to be kind and allow her to reschedule me. The day of my second re-scheduled appointment- 20 minutes before the appointment- I received another text from Holly, stating that she became ill and was unable to take me and wanted to re-schedule. I mentioned I was very sorry to hear this but I was disappointed because I was already on my way to the salon for our appointment and this is the second time she had re-scheduled. She mentioned she was available in a few days and she proceeded to re-schedule yet another appointment for a few days later. The day of my third appointment, once again- 20 minutes before my actual appointment-I was driving to the salon and I received another text message from Holly, stating, "Brandy... please wait on coming in for your appt today. Kimberly from the studio is going to call you." At this point, I felt like I was honestly being pranked! I spoke to Kimberly on the phone who was much more empathetic to my situation, she wanted to re-schedule me again FOR THE FOURTH TIME for Holly. I told Kimberly, no that is okay, I would like to pick up my pre-purchased hair extensions and call it quits. Kimberly then asked me if I could reach Holly because she had a hard time getting a hold of her herself and that my extensions were not at the salon! I proceeded to message Holly in a very kind manner, that I was disappointed this is the third time she cancelled and that I was asked to re-schedule for the fourth time, all 20 minutes before my actual appointment's, and that I would like to pick up my extensions today. Holly responded, "I have been ill. There is no unprofessionalism about it. It's not in my control. I've been in business a long time. Your extensions are in Mystic at my partners studio. I'll grab them for you and text you to pick them up." I was shocked to hear that not only were my extensions not in the salon for our past recent appointments, but I was disturbed that yet again, she waited only 20 minutes before our appointment, she could have mentioned she was going to cancel much earlier, she could have offered a discount, or even another stylist! I even offered to pick the extensions up for her in Mystic! She said she would text me later once she grabbed them for me to pick up from her. A half hour later, I receive a text message from her stating that she refunded my extensions, I asked her if I could continue to purchase them and keep them, and she proceeded to tell me she is unable to sell them to me unless she put them in my head herself- which is not what she told me thirty minutes prior. I felt scammed, and I felt much more considerate and professional than the owner. I waited weeks for my appointment and for the extensions; with lack of preparation, empathy, and business etiquette on Holly's end, I felt I was lied to, disrespected, and wasted my time, despite if she was truthfully sick or not during a part of this experience- there should have been another stylist at the salon, and she should not have cancelled/re-scheduled 20 minutes before our appointment each time! Being a local business owner myself who has also "been in business a long time", and to all other individuals whom would view this situation, it IS unprofessional to re-schedule FOUR times in a row, and to text the client 20 MINUTES before each appointment to cancel. It is discourteous to speak to and treat a client in this manner, I would have NEVER treated a client this way. I am still waiting on the refund to process.

My step-daughter was turning 16 and really wanted highlights on her hair. But wanted that same…read moreweekend. Ahhh!!! You know that's hard to book last minute. However I contacted FX and immediately they worked with me to find her a spot. They were so great at asking so many questions to ensure the reserved adequate time and were nice enough to provide an estimate. My step-daughter came out super happy with the service and everyone at the salon was friendly. The place looks beautiful. We had been here a while back for my sister's first hair color and I can say we love and trust them.

I am brand new to CT and made an appointment with Alexis at FX Hair Studio. My review has nothing…read moreto do with her quality of hair service because I never got that far, but rather the service, or lack thereof the salon itself, and her response to me when I expressed my concern about it. I arrived 15 minutes prior to my scheduled appointment time because I believe that being on time is respectful. I approached the counter to check-in. There was no one there to greet or assist me. I looked around and there were two stylists, each with a client in the chair, who looked up at me and went about their business. I waited approximately 5 minutes just for someone to acknowledge that a customer was there. No one said a word so I left and drove home. I txt the stylist whom I had an appointment with and explained what had happened and why I left. She replied and asked me what time I came in? (Does it really matter what time someone comes in, or are clients only greeted between certain hours?) I told her I arrived 15 minutes prior to my appointment...and her response was the beginning of a very clear understanding of the business model of both the salon (and I use that term loosely) and her as an independent contractor) Our dialog: Alexis: "sorry for that on Saturdays as you can see we are very busy and a lot going on.. I wasn't here at that point yet.. would you like to come back and I will be right at the front waiting for you or reschedule? We all work independently and don't have a receptionist at the desk all the time" I replied: "Well that's the thing...it wasn't busy...there were two stylists...each with one person and one person in a chair waiting...and it doesn't take any effort to greet someone and say "welcome, we'll be with you in a moment"...so the atmosphere there is not comfortable for me. Thank you, but I will pass and find a more professional salon. You might want to consider working in a more professional salon if it's going to affect your business? I appreciate you getting back to me." Alexis: "Its hasn't effected my business or anyones else's here.. some people are just sensitive and can't speak up? I hope you find the place that suits you best. Take care" I replied: "That's an amazing attitude towards new clients. It's not about being sensitive...it's about expecting a business to acknowledge a customer standing at the counter. A customer should not have to ask to be welcomed...and if that is your business model, then I definitely made the right decision. I wish you the best." I think I have written two negative reviews in my life and 100's of positive reviews, but I felt this one was worth sharing. I am from the South, and we believe in being nice and courteous to people. She may be an amazing stylist and colorist, but her customer service skills are seriously lacking. And as an FYI...this "salon" is located inside a Ramada Inn and does not feel like a salon at all. It has a very low-end feel to it...more like a quick clip or super-cut place. As a new person to this area...this was a bit of a culture shock to say the least. Onward and upward!