Nice cars, good drivers, on time, reliable easy pickups. Pleasant to go to JFK and LGA with themread more

We have been using Nassau Cab service for quite a few years now. They are reliable, courteous and…read morepleasant to deal with. All of their drivers are professional and the cars are clean and comfortable. We just came home from a trip and our driver Sam made sure to keep in contact with us from the moment we landed until he picked us up. We would recommend this car service to anyone who wants to take the hassle out of getting to and from the airport.

UNRELIABLE. And poor communicators. I called requesting a pick-up days before my Mom and I needed…read morea car to take her to an important meeting in Garden City. I was told to call the morning of our travel. When I called that morning, I was told I needed a reservation. When I reminded the dispatcher that I was told to call that morning, he said he would have someone pick us up at the LIRR station in Garden City later that morning. NO ONE SHOWED UP. My Mom is 83 years old and was anxious about getting to this meeting on time (literally a 6 minute drive) from the LIRR. When I called the dispatcher asking where the taxi was, I was told we would have to wait 15 minutes. We called LYFT who showed up in 4 minutes.

After a Barbra Streisand concert at Nassau Coliseum I tried to get a taxi to go back to Emeryville…read moreat the end of the night. Understanding it was a little bit hard to get a reasonably priced cab right at the end of the concert I looked on my phone and I found Garden City Taxi and Airport Service. I got picked up in a brand new Lincoln town car and my driver absolutely did the right thing by me. The ride was smooth and he did not rely on GPS which makes me believe he is a real Long Island driver which is very much unlike some other drivers I've seen in the city. This company very forthright in their pricing which was a lot lower than what the taxis were trying to charge me coming out of the concert

Always on time, helpful and so professional. After difficult flights and busy airports it's so nice…read moreto see the team ready to go as soon as you exit the airport. Cars are always immaculate and stocked with water. Drivers are safe and do a great job rain, snow or sunshine!

Rude over the phone picked up other passengers on my route to the train missed the trainread more

They are better than Taxi Latino. Not saying much. Get a driver's (or several) personal number(s)…read more But I will say that the other day when I was waiting at the laundromat for Taxi Latino and three of their drivers past me in the hour and a half I waited to take a $5 ride, Taxi America showed up in less than 10 min once I called them instead. I was only waiting on Atlantic Ave near the CVS, not out of the way or anything.

I was really disappointed with the way they treated me . So I regularly call this taxi on my way to…read morework which usually charged me 10-13 depends how they feel , but as of today , I wasn't treated with respect , they charged me 16 and I had no problem , but when the taxi man report it to the lady who is in charge , she kept going off & saying how I was always a problem . This is unprofessional & I usually don't do this type of stuff but I have to let the people know that she makes the prices based on how she feels , not on the miles nor how far your location is . She is still going to overprice . All I'm asking is for better communication & to let the people know how much you guys charge for each mile . have a great day .

I called these people and they were so unprofessional and rude. When I called for a ride the…read moreperson would not let me talk and then when I tried to talk he wouldn't listen to me. Then he just hung up on me. Based on what I read on the internet about these scumbags who do not know how to run a business, they are definitely not the people to call for service.... Beware!!!

First time using this particular cab company so ill keep this short...i called and the gentleman…read moretold me 5 minutes and it actually came in 5 minutes i was impressed until he drove right passed me to the next block and parked and called me LOL it was funny to me. In my experience 5_10 times you either get a cab on time or who wont get lost. But anyway to finish up the drivver was apologetic they gave him the wrong address number. What i really liked was when the guy said 5 mins he really came in 5 mins i will be using them again they did better than taxi latino did but thats another review...

We called this place at 2am, after a holiday house party. They said, "10 minutes."…read more After 10 minutes, we called again to verify. They said, "He's on his way." After another 10 minutes, they said, "Oh, we only had one driver and we sent him to the airport."

AWFUL AWFUL AWFUL SERVICE. I called them because they said they had black sedans. We were going…read moreout locally and didn't want to pay for a limo. Just needed a ride to a restaurant for dinner/dancing to celebrate my husband's promotion. Total disaster. I called a week prior to reserve the car then again that morning. Suffice to say we had a scenario like the one above calling and calling. Finally the car came. It was an awful black and red beat up old thing. We were so late to dinner I had to get in but it soured the whole thing. I called the Better Business Bureau and logged a complaint.

So taking fellow yelpers' advice I decided to skip All Island Taxi and try something else. Long…read morestory short, this is worse than All Island. For explanation read on: I usually walk from work to LIRR station, but with the unusually cold temperatures I decided to take a cab. To avoid any glitches I tried to plan ahead. I found this place and called them during lunch to ask about getting a taxi in the evening. I was told to call half an hr ahead and was given a very reasonable price quote. I called 40 minutes ahead, and just in case asked them to come earlier than I actually needed. After they were a few minutes late I decided to call and find out where my cab was. No one picked up! I started getting anxious because I was late for my train. For about TEN minutes NO ONE was picking up, sometimes I would even get a busy signal! So I went back to my desk and called from my work number. Immediately someone picked up. I demanded to know where my taxi was and the dispatcher told me it would be there in two minutes and for me to go and wait outside. That is what I did, as I was late for my train. Luckily my coworker offered me a lift to the train station. Since the dispatcher never called me back, I am pretty sure the cab never even showed up. The fact that the dispatcher told me to go and wait outside for a cab that never showed in about 8 degree wintery weather makes me wish yelp didn't offer even one star. Bottom line never again!

I can't at all recommend this place. So far I've had 2 bad experiences. For the first one i call…read morethem 3 TIMES STRAIGHT, they don't pick up at all until the 3rd call, and when they did and tried asking for a taxi, some women speaks extremely fast to where I can't understand her and LITERALLY hangs up after she finishes speaking before i can even say my location. The second one i was running late for a class and i had no car to take, i called them and thankfully they pick up only to take literally a FULL DAMN HOUR to get to my place, i just gave up on them when they arrived and missed my class that day. Don't even bother trying to call this place, its not worth it

If you think about getting this taxi PLEASE THINK TWICE! i've been using this taxi for a few months…read morenow and every time i use this taxi i always end up late to my job because they take a very long time get here. i once called to get picked up from school and i was waiting in the parking lot for ONE HOUR! i had to go to work that day... they have no value for their customers and their time. i would genuinely give them zero stars. they really should go out of business it surprises me how they are still in business. don't ever use this company because i know i won't!

Damian was on time and very professional and very little advanced notice. He got us to JFK and…read morearranged for a perfect pick up.

Very comfortable ride and great service! We will definitely be using Sure Ride for our next trip.read more

Bold name, great service! We called at 2:20am and they came within 10 minutes…read more Finally, a success story in the neighborhood.

I never write reviews but this one is worth it. I called a taxi from Hempstead to Mineola. When…read morethey took my phone call and location they did not even ask for a phone call in case of anything. I waited outside for 30 minutes and surely enough no one showed. When I called back they said they sent someone who must have missed me and that there were no other taxis in the area to get me ... I have had taxi services call if they couldn't find me... Without a doubt I will not be using them again....