Robert was very helpful and it was a good experience. I would recommend their store in simi valleyread more

Horrible experience with this place! I have to preface this by saying I hate leaving negative…read morereviews. I have never left a one star review before because I've found most businesses are willing to make things right when they've wronged a customer. In this case, they not only didn't make things right- they made things worse. The other day I noticed that my iPhone was not charging consistently, and wanted to have someone inspect the battery port for debris or water damage. Not a major repair at that point, the phone was otherwise fine. I emphasized this when I came in to the shop. The store associate Robert told me he would do a diagnostic and that I should come back in 15-30 minutes. I came back an hour later and he still hadn't gotten to it. Waited another thirty while he helped other customers. Finally, he took my phone in the back office, returned not long after and told me that I had battery port corrosion and that while he was doing the diagnostic my screen broke. He blamed me, saying I probably dropped my phone a lot and weakened the internal screen (I don't drop my phone a lot, and I have a high quality screen protector and case, and have never had screen issues before). He told me now I had to pay to repair both of those things, and that he would have to order the parts and couldn't even repair it for several days. He handed me back my phone, coerced me into pre paying for the parts and was rude and defensive when I told him that this whole thing didn't feel right. I went in for a small thing to get evaluated and left spending over $100 (with more due upon repair) for him to give me back a damaged phone. The screen had horrible bright lines all over it and I could barely see anything. I went to the Oaks mall and shared my experience with another repair tech who also looked at my phone. He confirmed what I expected which was that the screen breaking was not due to wear and tear but rather from shoddy work and negligence during diagnostic. He offered to fix my phone then and there for a reduced rate. I called Robert to cancel the order and request a refund. He not only refused to refund me for services not rendered, he was continuously rude and condescending to me and then my husband when we pressed for a refund. He then went on to state that I was clearly someone who doesn't treat my phones well based on the fact that I was a returning customer (yes-- I have had my kids iPad repaired there once and bought a screen protector for my phone there before). I honestly don't know what is more upsetting to me-- the damage to my phone or the way I was treated. I get that there are a lot of fine print disclaimers with a phone repair but considering I went in for a conservative issue and left with extensive damage doesn't sit right with me-- and a good business should do right by their customer.

These guys are awesome. My wife's iPhone screen was very glitchy for days and ultimately went…read moreblack. We pay for Asurion insurance via Verizon and when we went here they replaced our screen in less than two hours. All covered by insurance. To go from a broken phone to a working phone for a zero $0 co-pay is extremely nice.

Can't attest to the actual service because I didn't end up using their service b/c price was more…read morethan double that of other local places. Also, as a sidenote, regarding communication/interactions: I suspect I was interacting with AI rather than a person during the quote process b/c whoever I was talking to offered to send me the contact information for my nearest store, and when I confirmed that would be helpful they asked me what information I needed...

They were available to clean out the charging port right away. Luckily the issue was just a bunch…read moreof lint in the charging port. I'd go to them for other repair issues!

Walked in today asked how much it would cost to replace screen on 17 pro he goes to computer…read morewithout answer I'm like are you going to answer? He goes I'm looking depending on the screen. I'm leaving out of the country have insurance with Verizon just wanted it done today before I leave, he snaps after I inquire and says $449. I'm like 4 dollars? Lol Super overpriced homies straight up tripppppin . Apple charges less for same day service. What a joke this place is. Ended up getting it replaced for 200 bucks at a different spot. What a money grab. Who goes here?

1 year later and I'm still blown away by their custom service and quality work. The last time I was…read morehere was for a clean the charging port on my IPhone 15 and since I have the 16 it's time to get another cleaning. I'm 100% sure I'll come here after a couple months of use when I get the 17. A couple weeks ago I was telling a co worker about this place and tomorrow when I get to work I'm going to remind them about it. Thank you so much to the technician on 5th of August 2025 2pm

Went in to see if I could get my daughter's iPhone screen fixed. Yanni was available to help. He…read morewas super kind and friendly. Price was reasonable. Daughter happy with her phone again. Thank you Airtech Communications

Technician was knowledgeable, friendly efficient, and had good recommendations…read more The work was completed quickly and thoroughly Highly recommend

Arthur was real helpful and fast when he fixed my Apple Watch. I really recommend his service…read more He's a knowledgeable person. Here are some pictures below.

Its so difficult to find someone service my drones. So happy…read moreto found this company. They did a great job, replacing my gimbal shock for my DJI drones. Looking forward to come back again.

UPDATE IN RESPONSE TO OWNER: ​The owner's response is…read morefactually inconsistent with the service I was provided. Before I agreed to the $450 repair, the technician explicitly stated they needed to open the device first to verify the main boards were functional. They specifically told me they didn't want to charge me for a screen if the phone wouldn't work. Only after they confirmed "everything works fine" did I pay and proceed with the repair. ​To now claim the SIM issue is an "unrelated board problem" is a direct contradiction of their own initial diagnostic. The phone worked for a very short period before the SIM card failed--a common result of a loose connection or a damaged ribbon cable during a screen swap on an S24 Ultra. ​By their own admission, the board was healthy when they took my money. If it is non-functional now, it is a result of their workmanship. I also stand by my original statement regarding the $200 offer and the attempt to bribe me for a positive review, both of which remain unaddressed. I am seeking a full resolution for the damage caused to my device. UPDATE [Date]: THE PLOT THICKENS ​After further investigation, I discovered the "no service" issue was actually due to a T-Mobile billing/blacklist status--not a hardware failure. While the owner was correct that the phone was blocked, their "professional diagnostic" was a blatant attempt to scam me. They told me to my face that the motherboard was fried and that the phone was "no longer fixable," yet they offered to buy it for $250 for parts. ​Think about that: they were prepared to take a $1,300 Galaxy S24 Ultra with a brand-new screen and perfectly healthy internal hardware by lying about the "main board" being broken. They were clearly hoping I'd hand over the device so they could flip it or use the pristine parts, knowing full well the board was fine. ​Between the bribe for a good review and this "fake" hardware diagnostic, this business has proven they prioritize predatory profit over honesty. Do not let them "diagnose" your devices--they will tell you it's junk just to buy it from you for cheap.

I came in here because the joystick for my playstation 5 controller broke. It would not center…read moreanymore and was getting random inputs. Angel was the person who helped me. He was friendly and assured me it would be repaired for a reasonable price. I previously have been to Ubreak Ifix but they were quoting me prices way more that what it would have been worth to fix it. He was able to repair it quickly. I also ended up buying a screen protector from him for my iPhone as my previous one was cracked. He offered it installed for a better price than anywhere else. This shop is highly recommended! He also mentioned they do iphone, android and computer repairs.

Angel is a great guy and a friend that will help you with your electronics. Also very professional…read moreand friendly with prices. Definitely will going back here if I need repair with my pc or handheld, or Consoles.

Wonderful staff who serviced my phone and transferred all my data from my old phone so quickly ‼…read more Very professional and knowledgeable in their field of technology‼‼ I would highly recommend them‼‼

beware!!! would give no stars because they deserve nothing!…read more owner is a thief nd their product is crap, went in last saturday and had my phone repaired. great warranty except they do not stand behind it. phone screen is dead and they said it is cracked witch it is not and has been in a rubber case since the install, lasted 3 days. stick your god loving bs up your.ass, all a show...........

I had my iPhone 17 Pro Max screen replaced here, and I'm very impressed…read more The service was fast, the staff was professional, and the result was perfect. Everything works like new again. I'm very satisfied with the experience!

I dropped my computer like an hour ago and the screen was shattered, I search in the yelp and…read moretexted for repair services and this business (Smart Fix Phone Repair) just answered my request in seconds then I called them they were so professional over the phone then as soon as I walked in John was so helpful and fixed my Computer in like 20 minutes and changed the screen, their prices are the best in the area, I am so happy I found this place thats reliable and affordable with great customer service, and would recommend it to anyone who is looking for quality and affordable service.

My iPhone 12 mini wasn't charging properly. I had to move the lighting cable all around and pitch…read moreit up to get it to charge. John took it to the back. Brought it back in 5 minutes. Totally fixed and cleaned! Thank you Mr. iPhone Wizard! Five stars, $40.00 well spent!

I brought two MacBook Pro laptops to John at Rapid Mobile SFV in September 2025, he was located at…read more21012 Devonshire St, Chatsworth, CA 91311. I trusted him because he had successfully repaired two of my devices in the past. Since leaving my computers with him, I have been calling and texting for updates but have not received any response. My calls now go unanswered, although he has answered when I've called from a different number. I am simply asking for my laptops to be returned to me. I would greatly appreciate a response so we can resolve this matter. Thank you.