I dropped my iPhone a day before, and it seemed to work fine until the next day. The screen face…read morewas bulging out from the base. I looked up on Google and found that the battery may have expanded from the sudden shock of the drop. Anyway, I thought I may need to replace the phone so I went to my local ATT and they didn't have any phone to swap for me right away, so I ended up coming to UbreakiFix. Good thing I did, because they saved me a lot of money and replaced the battery with Apple OEM battery, within an hour. I did request for expedited service for a fee, and I got my phone as good as new within an hour. This place is great! Highly recommend.

I brought my Lenovo Yoga 2-in-1 in for a cracked screen and specifically told Taylor that…read moretouchscreen and stylus functionality were essential. I was given the choice between an aftermarket and OEM screen, and was assured the aftermarket option would be a suitable replacement with touch/stylus capabilities. After paying $412.99, I got the laptop back with a working display but completely non-functional touchscreen and stylus support. I made multiple trips back to the store trying to resolve the issue, only to be told I needed to come back when Taylor was working because nobody else seemed able to address the situation. When I finally spoke with him, I was told that because the screen wasn't OEM, "it only makes sense that there are problems with it," and that replacement screens would "probably also not have the touchscreen capability." Instead of taking ownership of the issue, the conversation quickly shifted to how I should have purchased the store's protection plan. That has nothing to do with the fact that I was never informed beforehand that the repair could remove major functionality from my device. To make matters worse, I was given an incorrect district manager email address, and after obtaining the correct one, I sent a detailed complaint and follow-up emails. It's now been over a week with zero contact from store leadership or management. I am now approaching a month since my first visit and still do not have a properly functioning laptop. The most frustrating part isn't the mistake, it's the complete lack of accountability and communication afterward. I'm simply asking for what should have been delivered in the first place: a fully functional repair or a refund.

Always helpful always great service Real pros takes care of…read moremy entire family needs my kids tablets my wife's laptop several times screen usb ports and so on would def recommend to all my friends and family members! 10 out of 10 sometimes you may need to wait for pats to arrive tho but second they have it consider your repair is done

We came in to check on my iPhone screen protector, which luckily did protect my screen from being…read moredamaged. He changed out my screen protector to a new one. Good customer service.

I just needed to get sand out of my charging port and he did the service free of charge for me! I…read morelove this business and will come back for any future needs

Walked in today asked how much it would cost to replace screen on 17 pro he goes to computer…read morewithout answer I'm like are you going to answer? He goes I'm looking depending on the screen. I'm leaving out of the country have insurance with Verizon just wanted it done today before I leave, he snaps after I inquire and says $449. I'm like 4 dollars? Lol Super overpriced homies straight up tripppppin . Apple charges less for same day service. What a joke this place is. Ended up getting it replaced for 200 bucks at a different spot. What a money grab. Who goes here?

Very good customer service, did well helping transfer stat between a broken pc and a new one, good…read morecommunication

I have been using CPU Express Mobile computer services for at least the past five years for both…read morebusiness and personal computer needs. Matt August, who is the owner, is extremely knowledgeable and has been able to fix all my compute issues, hook up multiple computers for my office and put together a killer gaming computer for my 18-year-old. He has also been able to patiently talk me through several computer problems, so I didn't have any downtime. I was badly hacked and he was able to get me running again. His prices are competitive and he has done things for me with no or very low cost. Besides being so competent, he is a very nice person which makes it an absolute pleasure to work with him. I wouldn't use anyone else to touch any of my computes.

These guys are awesome. My wife's iPhone screen was very glitchy for days and ultimately went…read moreblack. We pay for Asurion insurance via Verizon and when we went here they replaced our screen in less than two hours. All covered by insurance. To go from a broken phone to a working phone for a zero $0 co-pay is extremely nice.

Can't attest to the actual service because I didn't end up using their service b/c price was more…read morethan double that of other local places. Also, as a sidenote, regarding communication/interactions: I suspect I was interacting with AI rather than a person during the quote process b/c whoever I was talking to offered to send me the contact information for my nearest store, and when I confirmed that would be helpful they asked me what information I needed...

The best in town. Good prices, fast turn around time and very professional…read more Broke my tablet and he had it up and running by the end of the day.

Took my 12 year old pc in today because it was really slow and would freeze up constantly. I spoke…read moreto Angel and he looked inside and suggested a new hard drive. Mine was mechanical and he suggested a solid state new one. He did everything In 2 hours and I tried it out at the shop and it works perfect. Gave me a fair price and I recommend this place 100 percent. Great job

Larry is a life-long career professional. We built a trust…read morebased relationship many years ago. Highly skilled and up to date on the latest Tech. The Family likes and respects him as well. It hurts to see people with incorrect or unrealistic expectations leaving unwarranted bad reviews or paid weirdos doing the same to sabotage businesses.

He fixed my laptop because the internal battery swelled. Amazing work. 10/10. Would use again…read more Prices are very fair for the work he does.

We have been using Elite Technical Services for over a year now and have been very happy with them…read more Max is extremely knowledgeable and has solved every single issue we have ever had come up. It is comforting to know that our clients' information is well-protected. Highly recommend!

From the owner: Conventional wisdom says that most companies need computers to succeed in today's competitive…read morebusiness environment. Unfortunately, the simple presence of a dozen or so computers in your small company won't mean much - unless they are being used to their full potential. How exactly do you get a computer to function at it's full potential? And how can you achieve this without spending a fortune? That's where Elite Tech Services comes in.

I brought my Acer laptop to The Device Lab because the battery had stopped charging. Austin opened…read moreit up, and let me know that the battery had actually been disconnected (by a different repair shop at The Oaks Mall). He reconnected it, and put on a dab of silicon to keep it attached. I appreciate Austin's honesty in diagnosing a quick fix at no charge, rather than replacing the battery which would been somewhat expensive.

Austin was able to help me with issues on both my laptop & iPhone at a very reasonable price. I…read morewill be using his services for all future tech needs. This is a true small business run by a very knowledgeable, skilled, and friendly professional. This is the sort of business we need to support and keep in our community. It's wonderful to have a real, and in my opinion, much better alternative to Best Buy Geek Squad or Apple Genius Bar.

Fast same day service. Warm and welcoming team. Would recommend…read more I forgot my password to the computer and they were able to reset it and keep my files. They know computers very well.

I have been using R-Team for years, always in a time of panic issues with my business computer…read more Every time I receive Immediate attention, and the issues resolved quickly, and I am up and running again! Along with the great service, I am always educated too!