My name is Chris H. and I felt compelled to write a review for Dave and his business , Eastgate computers...
I was not able to connect to my wi-fi (cinci bell fioptics) .For a period of 3 wks, Spent many hours dealing with thier so called "tech" support to no avail. they said it as my computer. Eventually they sent out technician to my home, he se up a new router and still no wi-fi (he said it was my comp.). So I called Dave, he arrived at the scheduled date and time, dressed professionally. After speaking with Dave a few minutes I felt very comfortable and that i would not be taken advantage of.( I have a very limited knowledge of comp.) He went right to work, resetting thier router, then on my comp. all the while explaining every step he was making so I would understand. But still no wi-fi. He tried to hook his own divice to my wi-fi and nothing, he immediatly reckognized the problem , got on the phone went thru customer service to tech support,back and forth for approx. 20 min. until he got feed up and asked for a level 2 supervisor, (his patience was remarkable) she went back a few work orders and found out that I was "disabled" on thir end !!! ( I called early in the month to change network and password), within 5 minutes I had Wi-fi again !!!
He charged me an extremly low rate for all that he did and all the time that he spent. I can't thank him enough...
So if you need trustworthy, knowledgable help I HIGHLY recommend Dave at Easstgate computers.... phone # 513-735-2080 read more