Good experience with Chimney Needs USA. Pros: prompt scheduling, friendly technician, competitive…read morepricing. Cons: cleaning could've been more thorough, outdated equipment, lacking inspection report detail. Room for improvement, but adequate service.

Victor fixed an old damper for us. He was quick, courteous, and reliable. Will use him for…read morechimney services in the future!

Quality work, on time, all as requested. Much appreciated. Review wasn't requested but wanted to…read moreshare

KUDOS KUDOS and more.....KUDOS go out to MIKE From even before the proposed work into completion it…read morewas a super flawless interaction. We were constantly updated with dates/times of arrival Mike even voluntarily took off his shoes. He is all the positive words one can describe a most professional worker: polite, friendly, clear and concise in his explanations into the final payment transaction. It would be a mistake to NOT have this contact name/number on hand for a yearly servicing. You won't be disappointed [more pic to follow - will update soon]

My experience with this CF Ford chimney was amazing! They put a cap on my…read morehouse and we're very honest on what i did/ did not need done. Craig and Devon were so kind and left my house cleaner then when they got there. Thank you so much. HIGHLY recommend this company.

Craig and Devin were very professional and courteous. They were very attentive to the issue we were…read morehaving with water coming into the fireplace. They found the problem. We scheduled an appointment to fix the problem and they called to confirm and were on time. We have had a few heavy rainfalls since they came and sealed the chimney and no water has come into the fireplace. I highly recommend CF Ford for all your chimney related work.

I attempted to make a date with Michael several times to took at a problem chimney…read more I was excited to finally make a date, which he broke citing a family problem. He did not reach out to make a new appointment. I contacted him again and thought we made a definite time to meet. I waited 3 hours for him during a very busy time at my work. He did not show up. My neighbor waited another 2 hours just in case I'd gotten the time wrong. Nothing.

Michael was great. Super knowledgeable, helpful, trustworthy and unlike many other professionals,…read morethoroughly enjoyed his job. He walked me through and explained to me everything he was assessing and doing. Glad I found Chimney Wizard.

They are wonderful. They were clean, knowledgeable and friendly. I got a text telling me when…read morethey would be here, I did not have to wait hours at home. They did not try and sell me a new chimney liner or have me do unnecessary repairs. We discussed my upgrading my furnace. I have had rotten experiences with several other chimney cleaners over the years that I had not cleaned my chimney in 20 years. I will use them every year and if I ever need chimney or fireplace repairs I will call them.

Never got around to inspecting my chimney prior to purchasing my house, so wanted to go ahead and…read moreget it checked out before using it. Researching online, Chimney Sweepers was probably the only company that had consistently good reviews. They were also able to come quickly which was nice. Price for a camera inspection--which I wanted to err on--was on par albeit a bit high to me. On the other hand, before to pay more to get something done right (especially when it comes to your house). The workers were on time and did a good job. In addition to the camera work, they checked things out on the roof as well. They worked independently, got everything done quickly, and the company followed up afterwards with video too. Can't ask much more from a niche contractor. Would hire definitely them again if needed in the future.

I have a condo apt that actually has a working chimney and it's my responsibility to have it clean…read moreonce a year which I was not aware of but the fear of having a dirty clogged chimney made me call f and son experience chimney to deal with it . Made a call , made a appointment, got a reasonable price and time for the service and even though I was not there my super told me that the company did a great job , a clean job and now I can relax knowing my tenant will be able to use the chimney during the cold winter days and night . Would recommend this company and glad my neighbor told me about this chimney company .4.5 stars on my yelp meter .

They were very professional and clean. The estimate was clear and in writing. They provided their…read moreinsurance coverage. They arrived as scheduled and did the work in less time than estimated. They covered the area so well that there was not a spec of dirt after they left.

Excellent service and reliable repair work I Used this…read moreservice after trying a different "fly by night" chimney/fireplace repair company. Mr. Chimney was efficient and very professional. They didn't have the chimney cap I needed in stock but ordered one and returned a few days later and did a great job. I would certainly recommend them and also advise against any other companies saying they are chimney/fireplace repair services- or using similar names. Mr. Chimney is the one that you WANT to use !

Tech came out in his own vehicle and had no uniform on, but we were expecting him so we let him in…read more Did an ok job actually sweeping the chimney, but when he used his shop vac it must have had a defective (or no) filter because he sprayed a fine mist of soot over every surface of the house. We didn't notice until he left and we started to notice. We sent Mr Chimney photos and emailed, called and texted and were told "we'll get back to you..." but they never did. We are disputing the $188 credit card charge in hopes of recuperating some losses. I will NEVER use these people again - TERRIBLE customer service!!!

Happy all around. The office staff (Irene) was very pleasant. The gentleman (Elder) who came out…read moreto check my chimney and provide an estimate communicated very clearly explaining my options along with photos. After booking an appointment the team (Elder and assistant) showed up on time and did a very nice job with the repair clearly taking pride in their craft. I'd happily use them again.

Where do I start....Irene is the best!! I had an emergency with a birds nest in my flue and that…read morewas discovered while my furnace was being maintained. I wasn't able to turn the heat back on without the chimney being cleaned out - she kept in touch and followed up throughout the day on when someone could get to me. Elder and his team came and cleaned it out and installed a cap with mesh so that the birds could not get back in. They are fair, professional, and TOP quality!!! I would Highly recommend and will absolutely use them again when needed. Kim - Peekskill

Best chimney contractor in the area. Great prices, very reliable and they do a great job.read more

I never seen anything like this in my life, that a Chimney expert did not know how to remove three…read morescrews properly. He tore a portion of my metal chimney using vice grips. He appeared to have a Van with ladders and tools but decided to use my ladder, btw improperly, leanning it against the wall and stepping on another workers vacuum to support himself. It took him more than 45 minutes to figure our how best to disconnect the chimney and inert his brush. He also left me a mess of sutt all other the boiler room. I hope i never see this idiot again.

I was very impressed that they came to give a free estimate in a driving rainstorm. The estimate…read moreincluded chimney liner, many bricks to be replaced, repointing, etc. They started work, again during a rainstorm but could only work mostly inside. They are scheduled to complete the job later this week, on the first dry day. Therefore, the rating will be changed when full job is completed, but impressed so far.

I called Mr chimney as I need the fireplace in my vacant apt in white plains checked , clean ,…read moreinspection before a new tenant moves in and it can be dangerous to have a dirty clogged fireplace as I have been told . Called for an appointment on Thursday and Friday morning the chimney guy was at the apt ready to do his job. It took him about an hour for cleaning and inspection and he told me that the fireplace was not used much in the past and it just needed a good cleaning and lookover . Rate was reasonable and the advice he gave me for proper maintenance and care was very useful ..Was thinking about having the fireplace sealed up so I wouldn't have to deal with it anymore when the new tenant moves it but the chimney guy told me , it would be a shame to not have a fireplace especially during the winter time and a fireplace in a condo apt is rare and very cool , so fireplace stays put . Glad I called Mr chimney to give the fireplace a checkup . 4.5 stars on my yelp meter .