I am very sad that I have to write this review, that does NOT.....endorse this company.
The "upsides"....they were very personable, warm & eager to provide service upon placing the call. They gave a good overview about what they would do to get my computer working again. Also, they were very near my home which I liked.
The "warning signs".....they DID mention about "newer" computers and pricing.
HOWEVER, I didn't feel concerned at the time, because I was aware my computer is old and upgrading has definitely been on my mind. After 3 days, I called to see how the process was going, I was told that my computer could NOT be repaired. The parts needed are no longer available. I then started thinking about purchasing one of their computers.
"Upon further review".....I did my "own" research to find a young, local, upstart company that was able to "find" the needed parts, come to my home, install them & get my computer up & running for.... "UNDER".... $200.00 dollars.
This is the amount I told EASTERN would be ALL....I could afford for the repairs while I save for a newer computer.
"Review Summary"......Eastern DID NOT or WOULD NOT, take the time to develop
"GOOD" customer service & to find the needed parts:
*2 GB PC 3200 RAM
*Replace power supply in HP PAVILLION A 475 C
480 watt
BTW.....if interested in this company that does great, in home repairs &........will get the reward of the $600-$1000 dollars I WILL BE SPENDING IN THE NEXT 3 MONTHS.......contact me!!!!!!
LB in Lindenwold read more