I am a customer for life! They are knowledgeable and very quick to repair any problems…read more I have been going to them for very many years and have always been happy with them. Our entire family go to them for our needs related to our computers. Steve Horovitz

I have used Marlton Computer Services several times in the past, but after my most recent…read moreexperience and the way the owner handled my complaint, I cannot recommend this company. I contacted the owner and clearly explained BEFORE the service call that I had an older Apple Mac desktop and that, following changes to Microsoft 365, I could no longer use Word, Excel, PowerPoint, or Outlook. Knowing that I had a Mac and knowing the nature of the problem, the owner scheduled a technician to come to my office at $110 per hour, plus a $49 service-call fee and travel expenses. The technician spent more than two hours attempting to fix the problem before admitting that he was not sufficiently familiar with Mac computers to resolve it. My computer then had to be taken back to their service center so that someone else could work on it. What I find particularly unacceptable is that the owner subsequently acknowledged to me that he should have sent a technician who specialized in Macs. That is exactly the issue. I disclosed from the beginning that this was a Mac. The company--not the customer--decided which technician to send. I do not believe a customer should be expected to pay for a technician who admittedly did not have the expertise required for the computer he was sent to service. An experienced Mac technician should also have been able to determine relatively quickly whether my older Mac and operating system were compatible with the current version of Microsoft 365. Instead, I incurred hours of charges without the original problem being resolved. Before writing this review, I contacted the owner directly and gave him an opportunity to resolve the matter. I asked that the service charges be refunded, less the cost of the wireless mouse I purchased and kept. He refused. What makes this especially disappointing is that I was a repeat customer. I would have continued using Marlton Computer Services in the future had the owner simply taken responsibility for sending a technician who was not qualified to handle the Mac issue. A good business relationship isn't defined by whether a mistake is ever made; it's defined by how the business responds when the mistake is brought to its attention. Businesses make mistakes. Good businesses acknowledge them, make things right, and preserve the customer's trust. In this situation, the owner acknowledged that a Mac-qualified technician should have been sent, yet still expected me to pay for the time spent by the technician who lacked that expertise. In my opinion, that is poor customer service and a very shortsighted way to treat a repeat customer. The company has now lost a customer who had used them several times in the past--not because a mistake was made, but because of the way the owner chose to handle that mistake. Based on my experience, I will not use Marlton Computer Services again and cannot recommend them to others.

Thanks to Bill for his courteous and professional help. My son's Lenovo Yoga Pro 2 died after only…read more2.5 years, and he was desperate to get it back, for college work was piling up. Although in the end, the Lenovo was unrepairable for a reasonable price, Bill did not charge a thing for the diagnosis. Will definitely recommend and use for any future computer issues, even though it's a half -hour drive.

My wife and I have been taking our computers to Bill at Ashland Computer for about 20 years, and we…read moreboth think Bill is the best! He is a computer wizard who has been so immensely helpful to us. We wish all businesses were as helpful, honest, fair, skilled, and reliable as Ashland Computer is! We are so thankful for this place, and we highly recommend it to anyone who needs any help with their computer.

Paul and company will take great care of you. If you're not a dbag they will take time to show you…read moreawesome stuff on top of being able to pull some technical rabbits out of their collective hat. I remember back in the day Gene showing me really cool stuff like Raspberry Pi and fun ways to use them. They are close to where i live and they have even (after removing the old drives) recycled old laptops for members of the community who have less. Now don't go in expecting free stuff- that kind of entitlement wont get you far with these folks.

Excellent service reliable, easy to convey specific, IT requirements. Paul has been working with me…read morefor the past seven years, assisting my clients with it support

I came to Computer Run on a desperate mission from the campus TV club: I needed adapters to change…read moreour system's PATA-compatible power connectors to SATA-compatible power connectors. Ordinarily, I wouldn't expect to find this in a brick-and-mortar store. Guess who had it? This place. He had two adapters that worked, at the right price, and I'm certainly going to visit him next time I need parts for myself.

I was very happy dealing with Ryan at Computer Run. Love that he has no problem communicating by…read moretext so I can have all the info to look at as a reminder. He quickly and properly fixed my loose port issue in my laptop. He speaks with you like you are a person, not some 'number' to fill his pocketbook. Even got a discount for paying in cash. I highly recommend Computer Run.

Mike was so great to work with - very knowledgeable and accommodating especially since I had to go…read morethrough warranty process with manufacturer which was very challenging.

COMPUTER PROBLEM. Call Computer Guardian. I'm a profession photographer and I was working on some…read moreimages and trying to print them to meet a deadline. I couldn't get my printers to work. I tried everything i knew but it was enough. I found Computer Guardian on the internet and I called. They answered and I spoke to Mike. Explained my problem and in one hour he came, checking everything out and within, it seemed in minutes, He corrected the problem and even made some changes to my system to work faster and correct. Mike stayed while I printed my photos to make sure everything was good. He did changed some hook ups of my printers and they are now printing like they should have been printing. If it wasn't for Mike I would have NEVER made my deadline. COMPUTER GUARDIAN IS MY GO TO. Mike thanks for saving me. My client was happy and I am glad I found Mike. *****

I've been a software developer/manager for 35 years prior to retirement. Since hardware was never…read moremy strong suit I've used David for the past 20 years to build "custom PC rigs" for all of my home PC needs. He is extremely creative and talented, yet charges less than the competition (if you can even find anybody in his league). I have very high standards for what I want, and David has consistently met or exceeded them. By now I'm really spoiled and wouldn't even consider going anywhere else.

Dave has fixed a number of computers for us at a great price. He repaired our Imac and 3…read moreChromebooks.

Very kind people! Also very fast service, I would recommend if you need a repair or cleaning! 10/10…read morewill come here again

The staff was extremely kind and helpful! In just a little over an hour they replaced my iPhone…read morebattery and screen. They even wrote a letter that will help make submitting my insurance claim so much easier. Would recommend!

ByteSaversIT really came through for me! I forgot my Gmail password and couldn't recover my…read moreChromebook, but they were able to completely reset it and return it like new. He even went the extra mile by opening it up and cleaning out the dust inside. Great service and super professional--highly recommend!