If I could give Victor 10 stars, I would…read more I've eaten at a lot of buffets in my life -- cruise ships, Vegas, country clubs, you name it -- and yet somehow the best server I've ever encountered is right here at The Fresh Grill Buffet at Fantasy Springs Casino. Ladies and gentlemen... his name is Victor. From the moment I walk in, Victor treats me like I'm the main character of the buffet. He remembers my favorite drinks, my usual plate style, and even the little details -- he knows when I'm in a "second-round mashed potatoes mood." I've never had a server make me feel so special, welcomed, and genuinely seen. Most servers refill drinks. Victor refills your soul. I swear the man has a sixth sense. My glass is never empty; it's like he teleports with perfect timing. He somehow manages to be everywhere at once -- helping other tables while still making each guest feel like they're his top priority. That level of service isn't trained -- it's a gift. You can tell he loves what he does, and it makes the whole dining experience feel premium, even though you're at a buffet. Victor makes The Fresh Grill Buffet feel less like a meal... and more like an event. Fantasy Springs, if you're reading this: Victor deserves a raise, a crown, a parade, and his own billboard. People don't come back to buffets for the fish-tacos section -- they come back because of employees like him. If you're deciding where to eat -- pick here. And if you're lucky enough to be served by Victor, congratulations: You just hit the jackpot without even playing a slot machine. Thanks again Victor!

This place was bomb .. didn't take much pics but everything was delicious.. prime rib melted in…read moreyour mouth & the build your own pasta bar was something else would definitely come back

Horrible buffet. Food is drenched in grease in an attempt to get you to eat less. Quality of food…read moreis quite average and you would be better off eating somewhere else as 60+ dollars for 2 plus tip seems expensive for a smelly seafood buffet

Very nice and great price . The food was awesome and very cheap because it's only 7.95$ . I love…read morethe sugar buns . They have so many varieties. If u come to this area u must go here and have ur lunch . Good price

Was out in the area, and started to get some hunger pangs. Did a quick search and found Fing Lam…read morewas close by. the staff was super nice, the place was clean, and the food was looking quite good! Ordered a 3 entree plate, with orange chicken, sweet and sour pork, and shrimp with veggies. It came with noodles and fried rice. The portion was Gigantic! The container couldn't close because the food was so abundant. When I got home and started to eat I was really impressed. The food tasted great vegetables were fresh and crisp. Will definitely be going by again!!!

Passing thru town and Yelp had this within walking distance of the grocery store when we suddenly…read moregot hungry. It describes itself as buffet style, so we expected to go through a line and get our own food. It is actually cafeteria style, where you choose and they put it on the plate for you. A different experience. No biggie, just FYI. The options are simple; A, B or C, depending on whether you opt for 1,2 or 3 entree items. The prices are very reasonable ($10.95 for the most expensive option), especially for the huge portions they gave- our to-go boxes barely closed! Haven't had this kind of value in a long time. Thank you!

Food Excellent and priced right Service was good…read moreNice clean atmosphere Only thing did not care for was there were 4 of us from Palm Springs and we are gay males and noticed on more than two occasions during this visit two security guards talking about us and it was obvious. And no we are not so it was an assumption on their part and left me with a very uncomfortable and unwelcome feeling. Really sad as Augustine advertises as the friendliest casino in Coachella valley. Otherwise really enjoyed the casino and hope this will be read by management and addressed with their employees as all should feel welcomed. Was there 04-04-26 approximately 4pm-6pm

Missed their eat all you can lobster day. We didn't mind the travel to get there inspire the…read moreexorbitant gas price.

This review is just for the FREE 3-day overnight RV parking:…read more Most Casino's these days are NO longer allowing RV overnight parking unless you are renting one of their rooms, which makes sense to some.... However, this Casino is the few who are still friendly and allow a 24/48/72 hours passes you get at the Security window that you place on your RV window as they do have visible Tribe Police Officers along with Armed Gunman Security inside as well ..... Strong Team that makes this Parking lots of RV's Mixed with lots of Semi's feel adventurous as well ..... Highly recommend this for a 3-day pit-stop.... P.S They have a 24-hours Cafe inside ..... Will be Reviewing it Next time for you guys

Went on Thanksgiving. Noonish, not too many people. We were seated quickly. Before long our…read moreorder was taken which was the turkey dinner. Soon the manager comes to our table for a little chat, very personable. Our salad came. It was one of the top salads I've had in my life. Pumpkin seeds, kind of candied and crunchy were mixed throughout. Delicious. Back comes the manager, "how was the salad?" Everything wonderful. The dinner came next. One person wanted all white meat, another all dark meat. They met our requests. The typical Thanksgiving dinner was delicious. Moist turkey, cornbread stuffing, mashed potatoes, fresh green beans, sweet potatoes, candied with rolls. We asked for extra cranberry sauce and got it. The manager and the assistant manager both showed up asking about the dinner. Next came the pie which was a little disappointing. It looked and tasted like a pie you could buy at any grocery store. Choice was pumpkin or apple. Service was excellent, except for the pie, the food was great. Ambiance was the casino all around. It's definitely a 5 star rating.

Clean, beautiful casino floor!…read more Stopped by to use the restroom and the players club had an awesome promo; ended up winning a couple bucks! Friendly staff and clean restrooms. A decent pit stop if you're in the area.

Soooo. Came to fantasy because we love this place.... BUT... They dont allow us to watch UFC…read more Just wondering why? We were going to go to Agua where they have no problem showing it.. Bad, bad Fantasy. Get it together. We are spending money

I'll Start off by saying I've eaten here several times but only for the special on the burger on…read moreTuesdays. Which is a great deal and great burger! But I had to leave a review this time. We were seated immediately, our server was nice but MIA. Our appetizer came out quickly , the chiles güeros we're very bland. They should've cooked them a little longer and added some seasoning inside with the shrimp. I was in the mood for tacos, but unfortunately, you have to get three of the same kind, They will not mix them. My husband's Birria tacos were very tender but a bit bland, and they gave us such a small portion of consume it. You couldn't dip your taco in it. We had to flag down the server, since she didn't check on us.. I frequent the casino more than I do the restaurant, but I will be back, only for the burgers.

My first time going to this casino, I got invited for breakfast because they said that they had the…read morebest pozole. Come to find out pozole was only available in the afternoon. All they had was Menudo. I thought I'd try it. Of course it was delicious. This Mexican traditional stew Reminded me so much of my mom's that she used to make it at home. It was very clean ,non-greasy. A lot of good flavor. Big portion of meat. I'm glad I had the opportunity to taste the Menudo, but I will be back to taste the pozole. These casinos have some hidden gems and it's my pleasure to taste them all.

AMAZING FRESH CHINESE FOOD finally we found yummy food…read more This place was a random stop on way back home and it was beyond great I highly highly recommend I haven't had good Chinese food in yeaaaars Go ahead n try it yourself I had chow mein fried rice beef broccoli and orange chicken !! All super hot n freshly made

Food was horrible! Wontons were bland and not even spicy and had no meat inside, seems like they're…read morefreezer ones. The worker didn't even know how to talk properly, just mumbling. At first she was okay. The wonton soup was just lettuce water with wontons inside. the sesame chicken was cardboard with processed meat inside. Everything is overpriced, I also got a noodle soup that tasted like a maruchan sopa. Worst experience ever

10/10 highly recommend. I've been coming here for years, and Katie is hands down the best server…read moreever. She's incredibly attentive, friendly, and even remembers our usual order every time we come in. That said, the experience can be very inconsistent depending on the staff. When we don't have Katie or Alan, the service tends to fall short. Unfortunately, the other day was the worst we've experienced. Our server seemed disengaged, even rolling her eyes when we finally flagged her down to order more food. After placing the order, it was never entered, and we ended up waiting about 20 minutes with nothing on our grill. We'll definitely keep coming back because we love the place, but I really wish the level of service was more consistent across the entire team, more like what we get with Katie and Alan.

The hostess was attentive and understanding…read more The rice is the only weak point, it's more long-grain than either short (calrose) or medium-grain typically served. But at least they added more water to their long-grain rice do it's not very typical. Otherwise, I would have hated it, having the rice dancing all over my mouth...where the sticky ones doesn't. The boneless marinated beef chuck was great! The one that come in cubes. I recommend "B" option to include more savory meats such as Gal-bee and some other premium steak for another $5 or so per person. I enjoyed the spicy tofu soup, which I had it several times for the comfort. Their miso soup was good, also. Their Kimchi wa bit sour, bur I asked for me! Plus the hostess asked me if I wanted an ice cream. That I appreciated the gesture without having to ask...

What an amazing place to celebrate my wife's birthday. We checked in with Veronica Bush at the…read moreBonvouy Elite check-in counter and what an amazing person. Her smile, demeanor and attitude simply painted a picture of stellar and genuine customer service. Veronica has the gift of greeting and servicing the clients needs at check-in. We had a fantastic time at the bar area with service from Gerardo, another Veronica, David, Ricky and Jennifer all amazing individuals. We have known Gerardo for years and he is an amazing authentic and compassionate man with a gift to serve. I often state that people and relationship far exceed the location or event and here at JW you get the best of both worlds. Wonderful people and a slice of heaven here in Palm Desert. Veronica provided us a lovely view suite with the comforts of home. Marriott offers the best in their JW lineup and we are so pleased with the amenities, choices of dining and options including the spa, fitness center and even a boat ride around the Facilities. The staff truly made our stay 5 plus stars and tomorrow we celebrate my wife's birthday at Mikado another wonderful option at JW Marriott. Being a Bonvouy card holder the point system, features and membership offers are terrific and we utilize them often. Also Michelle is housekeeping was super efficient and very kind. Great lodging, dining, amenities and an amazing array of staff members who welcome and treat you like family. A Starbucks on site, music on Friday's, Saturday's and Sunday's a great breakfast option at Starwood, several bars, multiple pools and water features, shops on site and even a nightclub. An amazing resort and highly recommended.

I'd give this place 3.5 stars. It's a nice property, rooms looked like they've been redone in the…read morepast 2-5 years. I think the rest of the hotel could use some upgrading. Lots of the pool chairs looked like they've seen better days as well as hallways and other common areas. The thing that was the most off putting is the pool seems like it's turned into a public pool. No key card is needed, no one is watching the door... anyone can walk in. I definitely noticed a lot of people who seemed to be using the pool that weren't staying at the hotel. Overall, I rather stay at other Marriott properties. The extra money isn't worth staying here.