I had a wonderful experience with Village Cleaners. I got my wedding dress cleaned and pressed and…read morethey put it into a box as well. The staff was friendly and did an awesome job with the entire process. They even called me to come in to approve the dress before putting it in the box. I would HIGHLY recommend for wedding dress preservation!!

I brought 3 down coats to this store. Two of them were done pretty good, but the 3rd one is a total…read moremess-up. They sent it to another place to clean and it came back with all the old stains still there and many new oil like stains, which looks like some kind cleaner left on the coat. I asked them to redo the job but was told there was nothing they can do. They charged me $48, with no discount offered even under this situation. Looks like they have no control on their supplier. When accident happened, in stead of taking their responsibility, they simply passed the the loss to their client. Be aware you may not be able to hold them accountable in case of issues. On top of the bad job, they did not even have my consent to the price of $48. That down coat has a fur collar that is not removable. They said they could not clean furs and needed to send it to their partner. I was told that they would call me to let me know the cost before they send it out. However, they ended up started the cleaning without letting me know the cost. When I asked a couple of days later, they told me the price was like nothing so they let their partner " go ahead and do it.", still could not let me know the exact price. At last, I got a call for pick up. I went to the store and found out the coat came back terrible except the fur collar part. The furs were cleaned pretty good, but the rest of the coat had all the stains still there and even added new big oily areas. What?! You guys should let me know upfront if this is what the result would be. I may not waste my $48 on such a terrible cleaning job. I know small business sometimes lose control of their suppliers. In this kind of case, you guys need to take the loss, not your clients. I was treated unfairly and the entire process was unprofessionally.

I will give Queen of laundry a 5 plus!!! They are so professional and they are so polite!…read more*****Plus! I'm rating them ***** plus!

Queen of Laundry provides outstanding service! I was visiting Chicago and needed to get some…read morelaundry done at very short notice. I called Queen of Laundry. She stopped by my hotel within a couple of hours to pick up my laundry and returned the clothes back to me folded very nicely, in an immaculate manner less than 24 hours later. She is very friendly and wonderful to work with. I am impressed by the quality of service that she provides, and will definitely hire her again next time I am in the area.

I had a large ivory hand made table cloth, 16 napkins and a couple of other items. 5 napkins had…read moresome yellow stains as well as one medium size yellow stain on table cloth. I was a first time customer, and was told the table cloth would cost $55 when other places charge $90 the owner said. I mentioned she came highly recommended and was told they Can remove any stains.i was charged $4.50 per napkin which was quite high. My total bill was $182!! Turns out 5 napkins still had the dark yellow stains as well as the table cloth. I would have hoped for a phone call previous to picking up letting me know they could not remove them. Instead I got home and went thru each one And found it. I meant to return but too much time lapsed. Overpriced for an unsatisfactory job.

These guys go above and beyond to help out anytime I need an alteration or just a shirt pressed…read more Super nice and family owned by local residents! Support you local commerce!! Thanks Youngren, keep it up!

Where is the zero star option? Went to this place to hem a…read morefew items. The price was extremely high so I told Joana the seamstress not to touch anything and to send these items back to the Northfield location.Went to pick up my items and found out Joana decided to hem the jumpsuit without my permission! Long story short I only paid half of the charge for the jumpsuit hemming and the work was shoddy, at best. This was a terrible Experience! Would not even recommend this place to my worst enemy!

Took in 7-pc king size bedding set and was supposed to be ready in four days...week later stopped…read moreto pick up and at first they couldn't find two pcs, finally they said they sent them out and weren't back yet... went the next week, picked them up and was charged over $200 after a 20% discount. Picked up dry cleaning with my wife's 3 dresses (cleaning $20 ea.) and one had a belt that they charged an additional $2 for... $62 for three dresses!!! Cleaning in good, customer service is average at best, prices aren't worth it... We won't be back.

She came highly recommended and has altered many different items for us and everything has been…read moreperfect.

Always perfect. Thank you Michelle. The Winnetka hidden…read morejewel. You can count on the welcoming friendly smile and superior service.

This is definitely the place to go. This cleaners is so clean with a very nice store front. The…read moreowners are a husband and wife who are unbelievably nice- always smiling, are hard workers, and do what they say they are going to do. The husband even escorted me out in the rain with an umbrella once, as he got rained on! They do a wonderful job with dry cleaning and alterations.

Thrilled with the result. Brought my favorite shirt in to be cleaned and have a small hole stitched…read moreup. Thrilled with the result.

They have great payment and "clothes are ready" notification systems, and their hours, tailoring…read moreand overall attention to quality are excellent.

I took my daughter's quinceañera dress to be press only before her photo session and they did a…read morehorrible job, they gave it back to me way worse than how it was. They told me that because the dress it's too long theres nothing that they can do since they dont have bags for that kind of dresses. They could've save the bag that I gave them. They did offer to do it again without charge , but then again because of the lack of appropriate bag they dont offer me a different result. It was heart braking seeing my daughter's dress in that condition, I have been saving and working really hard to make her a beautiful party and this people just ruined things. I had to reschedule her photoshoot do to condition of the dress. Very, very mad, sad and disappointed.

I am new to the area and tried 4 cleaners before Zengeler. I am totally satisfied with them!…read more Quality results, friendly service, timely delivery service. Alice in Winnetka store has been there 40 years! She's wonderful! I highly recommend Zengeler Cleaners.

$60 to dry clean 3 items!!! A sport coat, slacks and a wool coat; I was floored when I went to…read morepick them up. Never going back there again

Fast pace. Always great with customers. Knows how to do the job of your preference. I've been…read morecoming here for a while now because I get my items hemmed to fit me because I am short and I've never been anywhere else because of the value and service they put into my clothing on how I want them to look like.

It was fast, I asked for my suit to be pressed and dry cleaned for the next day and they had it…read moredone. Easy to conversation and caring,