I have been going to this cleaners for the past 20 years. Service is incredible! Amazing customer…read moreservice and they take such a good care of your items. They are honest and trustworthy. I always recommend this place to all my friends and relatives. My clothes always look fresh and well taken care of.

Tailored costumes I needed quickly, in a professional way. Helpful staff. Will go backread more

If you have a garment that requires alterations, you can either ask Lyudmila to do the work or…read moredonate it to Goodwill. Donating to Goodwill will save you time and money and give you a sense of satisfaction, rather than disappointment.

As a fellow Russian woman, I understand why people who are not familiar with our culture would…read moreconsider Lyudmila to be not so welcoming. But, every once in a while, it's good to stick your "customer service" standards up your bee-hind, especially if you are looking for an expert, which she certainly is. She's so good, that she is not nearly desperate enough for clients in order to be chasing them down the street with her "customer service" skills. She serves her customers, and she serves them well with her amazing craft. In other news, Lyudmila is recreating my Monique Lhuillier wedding gown into a literal glove for my body. I mean, it was a beautiful dress to begin with, but when it comes to the way it fits, Monuque has got nothing on what Lyudmila can do with a dress. The thing I love about this lady is that she knows exactly what to do. She doesn't just stand there and ask, "what do you want?" She looks at the dress and sees all the ways in which it needs to be changed, and she genuinely cares about making your garments flattering on your body. I love her, and if you are so full of yourself that you get thrown off by her unconventional customer service, then you don't deserve her time. Bye!

Used Yelp to request pants tailoring and was able to make appointment same-day for same-week…read moreturnaround. If I were a man who needed a custom suit made, this looks like the place to get one!

Well Lacala will take you to the cleaners price-wise but they did a superior job!…read more However, it is much less expensive to go to your local dry cleaner or a tailor They preserve wedding dresses and I have 3 or 4 dresses that I wear to the occasional wedding so I had them preserved after trying them on Meticulous care and impeccable fit I went a little tough on the prices simply because I am able to get the same thing for Yun my Koren dry cleaner

Zaka is amazing! She did 10 loads of laundry for me when my dryer broke--washed, folded, and ready…read morein 24 hours. She's also handled my dry cleaning and tailored three pairs of pants perfectly. Highly recommend for fast, reliable service

This place is SO wonderful! Fixed and cleaned my outdoor couch cushions in less than a week and…read morethey turned out good as new!

Sewing by Suzy is a local business run by two sisters, and they did a wonderful job in my…read morebridesmaid dress. I'm a plus size woman, and they altered the dress wonderfully to suit my body type! Pricing was very reasonable for the overall quality of work I got, with turn around about 1.5-2 weeks during HIGH wedding season. I will DEFINITELY be coming back again!!! Bonus points they have an absolutely lovely senior English springer who keeps them company

I lost a ton of weight this past year and none of my clothes fit. I went to Suzy for alterations…read moreon the cloths that were the newest. Suzy did a wonderful job. The fit was perfect on all but one pair of pants that I left behind for her to redo. It was her busy time of year with JUNE WEDDINGS & PROM but she had them done in a weeK.

Been using them for years. They may be slightly more costly…read morethan using a dry cleaner but the quality of the tailoring is first class. They have never missed a date when I needed my clothes. Highly recommended.

Had a designer coat seam repaired and pair of kids jeans hemmed. Fast turnaround, reasonable prices…read moreand excellent craftsmanship!

Did you know? The quality of the alterations is the best here…read more The owner Mariana has a lot of experience with alterations and does an amazing job knowing what needs to be modified beyond simple hemming. I've brought a number of different designer pieces and all turning out beautiful. Remember to take your time during the measurement to ensure it fits exactly the way you want before proceeding.

Very disappointing experience, especially after paying extra for rush service. I dropped off three…read morepairs of trousers for alterations and was told they would all be ready by Saturday at 10:00 am. I needed them back that weekend because I was traveling on Sunday, which is why I paid for rush service in the first place. I arrived at 12:30 pm on Saturday and was told they had forgotten about my order, but that they would finish it that day and call me. I waited until 1:45 pm, called the shop and got no answer. Since they close at 2:00 pm, I rushed over and arrived at 2:06. The trousers still weren't ready, and I ended up waiting until 2:30 pm. After all of that, the three pairs weren't even hemmed to the same length. So I paid extra for rush service, didn't get them at the promised time, spent a good part of Saturday chasing the order, and still ended up with inconsistent alterations. Very frustrating experience and not what I expected after paying extra to have the work completed on time.

crooks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! the asian…read moreman pinned our expensive gowns for a wedding and we were to fly with them. picked up and he charged for work completed! strangely , he told me to write my check to "mrs, lee"??!!! oh, and he won't let you keep the receipt he writes!----he covers all his crooked tracks well! when it was the day of the ceremony, we realized that pins were still in gowns and the areas touched were cut jagged and our gowns were 'butchered'!!! will take action!---be warned! please do not go into this supposed tailor's business! you will be sorry! why are we letting this husband and wife 'crooks' stay in our community northshore??????!!!!!!

Please make sure they write PAID on your ticket when you drop off any garments if paying cash in…read moreadvance. I've visited this tailor on multiple occasions, and on my most recent visit I unfortunately was forced to pay $20 TWICE, to have a college patch sewn on my son's jacket. I paid cash at time of drop off, and when my babysitter offered to pick up the item she paid again, plus they had sewn the patch on upside down. I returned to have the patch corrected (which they then removed and hastily corrected -- much less quality workmanship than I've experienced on past visits), and insisted because PAID wasn't written on my ticket there was no way I had paid. Despite I tried to nicely ask if they had potentially made a mistake (like the patch being accidentally sewn on upside down... despite I had taped it on for them where I wanted it and discussed it with the owner) he became very rude and angry. Disappointing and shocking that they'd want to lose a repeat customer over $20.

I had a wonderful experience with Village Cleaners. I got my wedding dress cleaned and pressed and…read morethey put it into a box as well. The staff was friendly and did an awesome job with the entire process. They even called me to come in to approve the dress before putting it in the box. I would HIGHLY recommend for wedding dress preservation!!

I brought 3 down coats to this store. Two of them were done pretty good, but the 3rd one is a total…read moremess-up. They sent it to another place to clean and it came back with all the old stains still there and many new oil like stains, which looks like some kind cleaner left on the coat. I asked them to redo the job but was told there was nothing they can do. They charged me $48, with no discount offered even under this situation. Looks like they have no control on their supplier. When accident happened, in stead of taking their responsibility, they simply passed the the loss to their client. Be aware you may not be able to hold them accountable in case of issues. On top of the bad job, they did not even have my consent to the price of $48. That down coat has a fur collar that is not removable. They said they could not clean furs and needed to send it to their partner. I was told that they would call me to let me know the cost before they send it out. However, they ended up started the cleaning without letting me know the cost. When I asked a couple of days later, they told me the price was like nothing so they let their partner " go ahead and do it.", still could not let me know the exact price. At last, I got a call for pick up. I went to the store and found out the coat came back terrible except the fur collar part. The furs were cleaned pretty good, but the rest of the coat had all the stains still there and even added new big oily areas. What?! You guys should let me know upfront if this is what the result would be. I may not waste my $48 on such a terrible cleaning job. I know small business sometimes lose control of their suppliers. In this kind of case, you guys need to take the loss, not your clients. I was treated unfairly and the entire process was unprofessionally.

I will give Queen of laundry a 5 plus!!! They are so professional and they are so polite!…read more*****Plus! I'm rating them ***** plus!

Queen of Laundry provides outstanding service! I was visiting Chicago and needed to get some…read morelaundry done at very short notice. I called Queen of Laundry. She stopped by my hotel within a couple of hours to pick up my laundry and returned the clothes back to me folded very nicely, in an immaculate manner less than 24 hours later. She is very friendly and wonderful to work with. I am impressed by the quality of service that she provides, and will definitely hire her again next time I am in the area.