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    Excellent Cleaners

    3.4 (8 reviews)

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    Kenilworth Cleaners

    Kenilworth Cleaners

    (16 reviews)

    Had a couple dress altered shorter here. The first time they charged about $30, and it worked out…read moregreat. The second and more recent time they charged $88 to shorten a $40 dress. What a shock to be charged 3X what I paid the first time and also more than double what the dress cost to buy just to shorten it. Maybe $88 is the going rate now to do an alteration shorten dresses now at all places, but it shocked me and another customer who overheard and was there at the same time. Beware. Get a quote before doing any alteration work here. Two stars for the surprise and sticker shock.

    There are some questionable 1 star reviews here for Kenilworth Cleaners…read more One person writes that the clothes smell like "chemicals" and therefore it can't be "organic" or environmentally friendly cleaning. This is poorly informed. All cleaning uses chemicals. The way you clean, is you have to use a lipophilic agent that removes dirt and oils from clothes. There's no magical way around that. The important question is whether castile or plant-based cleaning agents are used. In which case, that is what they use at Kenilworth Cleaners. Either way, I have been getting most of my dry cleaning done at this mom and pop shop for the past 3 years and my clothes have never smelled better, been pressed better, and have been cleaner than any other dry cleaner I've used. As for the second 1 star review that says "the owner was rude because she asked me to call back later because she was already helping a customer"...umm, that sounds like the caller herself needs a 1 star review. In fact, I read through her reviews on her profile and she goes around town giving everyone 1 star reviews, always asking to speak to a manager and finding out they are "rude" as well. There's an old saying about this.... The people who work at Kenilworth are absolutely wonderful. I recommend checking it out for yourself.

    Village Cleaners of Northfield

    Village Cleaners of Northfield

    (12 reviews)

    I had a wonderful experience with Village Cleaners. I got my wedding dress cleaned and pressed and…read morethey put it into a box as well. The staff was friendly and did an awesome job with the entire process. They even called me to come in to approve the dress before putting it in the box. I would HIGHLY recommend for wedding dress preservation!!

    I brought 3 down coats to this store. Two of them were done pretty good, but the 3rd one is a total…read moremess-up. They sent it to another place to clean and it came back with all the old stains still there and many new oil like stains, which looks like some kind cleaner left on the coat. I asked them to redo the job but was told there was nothing they can do. They charged me $48, with no discount offered even under this situation. Looks like they have no control on their supplier. When accident happened, in stead of taking their responsibility, they simply passed the the loss to their client. Be aware you may not be able to hold them accountable in case of issues. On top of the bad job, they did not even have my consent to the price of $48. That down coat has a fur collar that is not removable. They said they could not clean furs and needed to send it to their partner. I was told that they would call me to let me know the cost before they send it out. However, they ended up started the cleaning without letting me know the cost. When I asked a couple of days later, they told me the price was like nothing so they let their partner " go ahead and do it.", still could not let me know the exact price. At last, I got a call for pick up. I went to the store and found out the coat came back terrible except the fur collar part. The furs were cleaned pretty good, but the rest of the coat had all the stains still there and even added new big oily areas. What?! You guys should let me know upfront if this is what the result would be. I may not waste my $48 on such a terrible cleaning job. I know small business sometimes lose control of their suppliers. In this kind of case, you guys need to take the loss, not your clients. I was treated unfairly and the entire process was unprofessionally.

    Excellent Cleaners - laundryservices - Updated May 2026

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