I had them do an oil change on my 1973 Mercury Cougar and was told I needed an oil pan because the…read moreexisting pan was rusty and leaking, they found one online for over $600.00 so I found my own from West Coast Classic Cougar for $ 85.00. was charged $884.83 to replace a part that had at most 10 bolts to swap out. It was a simple swap nothing from the suspension needed to be removed, so I am perplexed about the inflated labor cost. I would strongly advise anyone with a classic vehicle to avoid this shop at all "cost" I received a call from Steve explaing the high labor cost to do the oil-pan swap and in the beginning he did inform me that his labor cost books did not go back that far for a 53 year old vehicle so in all fairness I googled the process of replacing said oil-pan and found out that the motor did need to be raised to allow room to make the swap. Steve did explain this to me but when I said that was his opinion boy did his demeanor change and as others have commented he did get rude. so I am amending my review to be fair to the shop; but I still would not recomend this shop for classic car repair. It is sad that it is very difficult to find a reputable repair shop in Springfield for classic cars.

Did everything they said they'd do, didn't charge extra. It was a pleasure doing business with a…read morehonest company for a change. Especially an auto repair place who are notorious for ripping you off. I recommend Jack Stoldt auto service to all!

Don't ever go here for anything this is the worst shop in Springfield, wasted so much money to get…read morea problem fixed that was caused by themthey will fuck you over no doubt! Had to take my car to another shop bc I didn't trust them to touch it anymore, even though clearly it was their fault!

I had a flat. They had it changed in under an hour, for $50. They explained what they needed to do,…read moreand were transparent about the cost.

They saved me hundreds of dollars! My local dealership wanted to charge me an asinine amount of…read moremoney for labor to replace a low beam headlight bulb on my vehicle. A friend who lives in Springfield recommended I check with Johnson & Johnson as she always had a positive experience at a fair rate. She called, I dropped off my vehicle, they replaced the bulb for an extremely small fraction of the price my dealership quoted me. If I ever need vehicle repairs or maintenance while I'm in Springfield I will have my vehicle serviced at Johnson & Johnson!

We had a tire blow out on Thursday afternoon on the interstate. The AAA tow truck driver…read morerecommended heading to Discount Tire to seek a replacement. We did get what we needed but determined there were additional issues . We located a hotel and started calling shops. Many were totally booked out for several days. Fortunately, we received a different response from Johnson and Johnson. They agreed to check our vehicle if we could get it to them. Another AAA tow achieved that and they felt confident they could fix it. We spent the rest of the morning there. All staff were friendly and polite. They offered donuts, water, pop, and coffee. The waiting area had comfortable chairs and was very clean. Restrooms were also clean. The staff kept us abreast of what they found and that they would be able to get parts and repair today. They were fair and transparent on pricing and accomplished getting us back on the road within hours instead of days. We were very happy to support a small business with capable and friendly staff.

took my car here and they lied about fixing a oil issue and only cleared the codes in the vehicle,…read morewent to pick it up and all lights were still on. then charged 3,500 for a timing chain, it's been 5 days still have not got the car back and it is no where visible at the shop. don't know if its even there or not. horrible customer service and extremely rude, they do not lock vehicle so any valuables are at risk. Keep your car as far away as possible from this place.

Great service and follow up after the sale. So convenient for us too. These guys know what they are…read moredoing.

Fair, fast and friendly service. Nice guy that Tom. No issues great job Tom. If I ever need a…read moretow I'd call Tom again in the future.

I cannot recommend Tom's towing enough! They were amazing to communicate with, fast and so kind. If…read moreEVER in need of a tow, they are your people!

I found out I needed an alternator replaced and the serpentine belt was looking a little worn. They…read moredid the service requested, for a decent price and I am happy with the work. They we very nice over the phone.

Awesome customer service! Have had vehicle serviced here multiple times! Honest, accommodating and…read morefriendly! Won't go anywhere else! Thank you! E

I brought my 2023 Toyota Highlander in for detailing. While the interior looked great, the next day…read morewe noticed numerous fine scratches across the exterior that were not there before. This is a newer, garage-kept, well-maintained vehicle, and the damage occurred while it was under the care of Recon Techs. When we returned to the business to address our concerns, the owner was nasty and confrontational and immediately dismissed the issue, blaming an automatic car wash, which was not the cause. We took the vehicle to a local auto body shop for an independent opinion. Without knowing where the car had been detailed, they confirmed the scratches were not consistent with car wash damage and were most likely caused by a dirty microfiber cloth. We then asked for recommendations on where to take the car for repairs and, coincidentally, they recommended Recon Tech, unaware that this was where the vehicle had been detailed. This auto body shop frequently refers clients to Recon Tech, but after seeing the damage on our vehicle, the owner stated he could no longer, in good conscience, continue referring customers to this business. We gave Recon Tech the opportunity to make things right, but they refused to work with us to resolve the situation.

Although I didn't get any service done from this place, their customer service via chat messenger…read morewas awesome! I needed information on a used car that I want to purchase and the person on messenger chat named Derek Decon was so helpful. I mean it was a Saturday around 5pm and this person was answering my questions. I don't know if he was on the east coast or west coast time, but he was so accommodating to all my questions. I got the answers I needed and now I can confidently say that I can purchase the vehicle.

The gentleman that came to tow my son's car was prompt, kind and very professional. However, from…read moreMason City to Petersburg was $250! Ouch! That's a real price gouge, if you ask me!