I was driving from Chicago to Springfield, IL with my kids to visit the Lincoln Memorial when my…read morecar suddenly began shaking during acceleration. Nervous to continue the trip with my little ones, I pulled over and searched for a local 24/7 towing company. That's when I found Springfield Autobody and Tow. Not only did they come out quickly to tow us, but they went above and beyond--despite being closed, they didn't want to leave a mom and her kids stranded. They were incredibly kind and welcoming. Their kids even played soccer with mine while we waited! They diagnosed the issue right away--a simple sensor replacement. What they called a "quick fix," I consider a true blessing in disguise. Jerry and Maria, along with their amazing staff, made what could have been a stressful situation feel safe, friendly, and even heartwarming. I couldn't have asked for a better team to help during an unexpected breakdown. Thank you all for your outstanding service and kindness.

My car was stuck in a parking garage, which isn't the easiest situation for a tow. Instead of…read moresaying it couldn't be done, Maria and her husband Jerry immediately started figuring out how to help. Maria even came to pick me up, got me a charger for my phone, helped me find a safe hotel, and made sure I had food and snacks while everything was being sorted out. That same evening, Jerry gathered a team of people, went back to the garage, pushed my car out from the 3rd floor and safely towed it so it could be inspected the next day. Jerry told me no was not an option. We hear a lot about "exceptional customer service," but this family truly lives it. The kindness they showed a complete stranger is something I will never forget. They're more than just a business. If you ever need help with your vehicle, you couldn't call a better family to take care of you.

Today I needed a tow company. I chose Recovery Masters Towing & Repossessions . It's hard these…read moredays to find really good customer service but during my experience they showed kindness, courtesy and professionalism and they didn't have me waiting for hours. If you find yourself in need of their services, I give them out of 5!

From the owner: family/locally owned read more

He was prompt, professional and kind. My safety was important to him. He explained everything he…read morewas doing and why. Even offered his air conditioned cab to sit in since it was so hot outside.

This is place us crooked. I made the biggest mistake of my life Today. I called AJ Towing thinking…read morehe was legit. I was in a car accident. He towed my car to his shop. I paid him $100. I called enterprise and told me to lock up the car and do not leaves the keys. after I told them that my car was at AJ Towing they said do not leave the keys. Bring the keys to enterprise and they will send a tow truck to pick up the vehicle. I told him that enterprise did not want me to leave the and at that time he told me that he was going to impound my car. I just had a terrible situation and accident and this guy was a jerk. I don't know what it is, but enterprise told me not to leave the keys with this guy. Then I the tow company that picked up the car from and they said he is not a legit towing company, but I thought he was. He has no cameras on his property for safe guarding vehicle,and he does not have the capacity to properly tow smaller vehicles. If I had known about his bad reputation around town and throughout Rent-A-Car agencies, I would've never called AJ Towing. I wish I can give him a zero because he should not be in business taking advantage of people. Mulliigan towing came and removed my car From AJ towing. It turns out that AJ towing has a bad reputation in Springfield in the towing industry. Be smart! Do your own research before calling for his Service

During the worst weather, when other services would not even answer our calls - YOU were there for…read moreus! Fast, professional and a great value. Would recommend instantly

Tried to work with our roadside assistance - what a joke! Didn't know what to do and came across…read moreDave's company in a search. He was there in 20 minutes (after roadside assistance said 1 1/2 to 2 hours) Super friendly, super professional, super fast and super reasonable. Do NOT hesitate to call them - I couldn't be more pleased with the service I received!

Called for help after locking our keys in the car. They stopped by and helped us on the way to do a…read moretowing job. Got us back in the car and on our way in a jiffy! Great service! Thanks and Merry Christmas.

Superb service!!! Really responsive and so helpful as they helped us unload our vehicles! I…read morehighly recommend South West Towing! Bravo!!

Fair, fast and friendly service. Nice guy that Tom. No issues great job Tom. If I ever need a…read moretow I'd call Tom again in the future.

I cannot recommend Tom's towing enough! They were amazing to communicate with, fast and so kind. If…read moreEVER in need of a tow, they are your people!

Our car battery failed and would no longer hold a charge. We have a one-car garage, so a jump start…read morewas not an option. Plus, we could not put the car in neutral to push it out of the garage without sufficient power. All Star Performance Towing came highly recommended, and it's the best call I could have made. Customer service was excellent! Our tow truck arrived within 15 minutes. Steve did a superb job getting the vehicle out of the garage and onto the tow truck. Less than 15 minutes after he arrived, we were on our way to the auto repair service. All Star has the right people, trucks, and equipment to provide first-rate service at a reasonable cost. I highly recommend this company for reliable, professional towing service.

We were unable to use their services as they do not tow 45' RVs. However, Joe (I think that was…read morehis name) quickly returned my call and provided several other companies that could help. I would definitely call them if I needed my car towed.

The most professional towing place I've ever dealt with! I had a tire blowout on 55 south in…read moreSherman. Heather answered the phone and dispatched a driver on her way home. Called back several-times to give me updates on the status of the driver showing up. Btw I had a Chevy 3500 with a 48 ft trailer and a full load of cargo. Thanks for your help and would highly recommend!

These people are not professional and they being rude to my wife, selling me 2 bad tires and trying…read moreto argue with my wife I'll sue the company next time.

Professional, very prompt. I called the company and the driver checked in with me and arrived all…read morewithin 30 minutes

My tow was scheduled and a 75-105 minute wait was estimated. After an hour and forty five minutes,…read moreI called to check on the status. They told me the tow had been cancelled a half an hour ago. I did not receive a call or update; they just left me sitting on the side of the road waiting! Avoid at all costs!!!