A very positive experience. Very knowledgeable and extremely fair. Great communication during…read moreevery step of the process. Outstanding work!

I was driving from Chicago to Springfield, IL with my kids to visit the Lincoln Memorial when my…read morecar suddenly began shaking during acceleration. Nervous to continue the trip with my little ones, I pulled over and searched for a local 24/7 towing company. That's when I found Springfield Autobody and Tow. Not only did they come out quickly to tow us, but they went above and beyond--despite being closed, they didn't want to leave a mom and her kids stranded. They were incredibly kind and welcoming. Their kids even played soccer with mine while we waited! They diagnosed the issue right away--a simple sensor replacement. What they called a "quick fix," I consider a true blessing in disguise. Jerry and Maria, along with their amazing staff, made what could have been a stressful situation feel safe, friendly, and even heartwarming. I couldn't have asked for a better team to help during an unexpected breakdown. Thank you all for your outstanding service and kindness.

Today I needed a tow company. I chose Recovery Masters Towing & Repossessions . It's hard these…read moredays to find really good customer service but during my experience they showed kindness, courtesy and professionalism and they didn't have me waiting for hours. If you find yourself in need of their services, I give them out of 5!

From the owner: family/locally owned read more

This is place us crooked. I made the biggest mistake of my life Today. I called AJ Towing thinking…read morehe was legit. I was in a car accident. He towed my car to his shop. I paid him $100. I called enterprise and told me to lock up the car and do not leaves the keys. after I told them that my car was at AJ Towing they said do not leave the keys. Bring the keys to enterprise and they will send a tow truck to pick up the vehicle. I told him that enterprise did not want me to leave the and at that time he told me that he was going to impound my car. I just had a terrible situation and accident and this guy was a jerk. I don't know what it is, but enterprise told me not to leave the keys with this guy. Then I the tow company that picked up the car from and they said he is not a legit towing company, but I thought he was. He has no cameras on his property for safe guarding vehicle,and he does not have the capacity to properly tow smaller vehicles. If I had known about his bad reputation around town and throughout Rent-A-Car agencies, I would've never called AJ Towing. I wish I can give him a zero because he should not be in business taking advantage of people. Mulliigan towing came and removed my car From AJ towing. It turns out that AJ towing has a bad reputation in Springfield in the towing industry. Be smart! Do your own research before calling for his Service

From the owner: 24 hour towing and roadside assistance Lt/md/heavy duty…read moretowing Flatbed local&long distance towing Approved by all major motor clubs

During the worst weather, when other services would not even answer our calls - YOU were there for…read moreus! Fast, professional and a great value. Would recommend instantly

Tried to work with our roadside assistance - what a joke! Didn't know what to do and came across…read moreDave's company in a search. He was there in 20 minutes (after roadside assistance said 1 1/2 to 2 hours) Super friendly, super professional, super fast and super reasonable. Do NOT hesitate to call them - I couldn't be more pleased with the service I received!

Called for help after locking our keys in the car. They stopped by and helped us on the way to do a…read moretowing job. Got us back in the car and on our way in a jiffy! Great service! Thanks and Merry Christmas.

Superb service!!! Really responsive and so helpful as they helped us unload our vehicles! I…read morehighly recommend South West Towing! Bravo!!

I needed to have my car towed while in Springfield this past weekend. Tom's was the business I…read moreopted to call, based on Yelp reviews. Josh arrived within 30 minutes of my Saturday afternoon call and was extremely polite, kind, and helpful. He also listened to my car story and offered support and encouragement. The next day, Sunday, I called Tom's again to schedule a tow for Monday morning. I needed to get my car to a shop that worked on manual transmissions. Martha at Tom's took my information over the phone and said the car would be picked up between 7:30am and 8:00am Monday morning and towed to the requested shop. A few minutes before 8:00am Monday morning, Martha called to let me know my car was being transported. I'm grateful to Josh, Martha, and the crew at Tom's for providing an invaluable service. Great work and thanks!

Fair, fast and friendly service. Nice guy that Tom. No issues great job Tom. If I ever need a…read moretow I'd call Tom again in the future.

Our car battery failed and would no longer hold a charge. We have a one-car garage, so a jump start…read morewas not an option. Plus, we could not put the car in neutral to push it out of the garage without sufficient power. All Star Performance Towing came highly recommended, and it's the best call I could have made. Customer service was excellent! Our tow truck arrived within 15 minutes. Steve did a superb job getting the vehicle out of the garage and onto the tow truck. Less than 15 minutes after he arrived, we were on our way to the auto repair service. All Star has the right people, trucks, and equipment to provide first-rate service at a reasonable cost. I highly recommend this company for reliable, professional towing service.

We were unable to use their services as they do not tow 45' RVs. However, Joe (I think that was…read morehis name) quickly returned my call and provided several other companies that could help. I would definitely call them if I needed my car towed.

wouldn't you know, a bad valve stem on wifes' car during the labor day weekend…read more i had a nearly new tire, but it needed to be mounted and plugged.so i called my regular store, but of course they were closed for labor day. the next place i saw listed was Shaners, so i called. the lady who answered said they were open for towing, but she would ask the guy in the back. he said he would do it , so i brought it in. first let me apologise for not getting your name. you couldn't have known that i was low on money and a week from payday.you couldn't have known that my wife has been running into town several times a day to see her mother at the hospital. you not only fixed my wifes' tire good as new, but you refused payment. i can't tell you how not only relieved i was to not spend my last dollars, but how blessed i feel, to have found your business on a day most others were closed. thank you for your kindness. your newest fan, Paul

The most professional towing place I've ever dealt with! I had a tire blowout on 55 south in…read moreSherman. Heather answered the phone and dispatched a driver on her way home. Called back several-times to give me updates on the status of the driver showing up. Btw I had a Chevy 3500 with a 48 ft trailer and a full load of cargo. Thanks for your help and would highly recommend!

Professional, very prompt. I called the company and the driver checked in with me and arrived all…read morewithin 30 minutes

My tow was scheduled and a 75-105 minute wait was estimated. After an hour and forty five minutes,…read moreI called to check on the status. They told me the tow had been cancelled a half an hour ago. I did not receive a call or update; they just left me sitting on the side of the road waiting! Avoid at all costs!!!