I LOVE this jewelry store!!!!! I cannot express how beautiful their pieces are! I love looking at…read moreand wearing jewelry, and have traveled around the world looking and purchasing it. I can honestly say that the craftsmanship of their jewelry is remarkable. I have been going to Rockport for many decades, and this is always my first stop! I have bought pieces in gold, silver, mixed metals. plain, intricate designs, with pearls and stones. There is something for everyone. I'm can't say enough about this amazing place. Take a trip to Rockport for its beautiful scenery, have a lobster roll, and pick up a piece, (or more), of James Russel's fabulous jewelry. You won't regret it!

Great designs and pricing BUT if you want a repair, FORGET IT. I lost one of their earrings I had…read morepurchased. Asked for a duplicate to be made. That was back in July 2024! Was told it would take 2 wks. Stupid me, gave them the one I still had. Gave him my name, address, tel #, email and ups acct # to ship it back to me, since it's a 3hr drive to get there. I sent messages on fb and emails and voice messages. NOTHING!! My daughter happened to go there this past March. Inquired about my earring, showing a picture of it. Was told by the son that they would get back to us in a week. Still haven't heard back! Like brother, like brother, like son! Customer service is a BIG FAT '0'. So now I have paid for a set of earrings, lost one and gave the remainder back to them. They can make another and resell the set. A lousy way to make a buck!! It is despicable!!!

What A fun store!! Quality items, good prices and such helpful staff. We purchased many souvenirs…read more The scarves are beautiful.

Always a neat curated selection. My wife and my sister love to visit here every time we come to…read moreRockport. There is not only jewelry but clothes and accessories. And they've even added sandwiches and beverages (haven't had them yet but probably better than some of that fried beach stuff). The collection always changes so if you like something, buy it. Otherwise it will be gone by the time of your next visit.

Bought two beautiful pair of earrings at a very reasonable price. So happy I found this store.read more

I didn't buy anything but I wanted to!…read more I spent much of yesterday crystal shopping as I was hunting for a new ring. I stepped into this special space and told the older gentleman what I was looking for. He was so kind and opened every case for me to try rings on while I had my son in his infant carrier. He made me laugh and out me at ease. I kept apologizing for trying on every ring because I wanted to find "the one." It didn't end up being at this store but I would go back and certainly send folks his way! What a kind soul with a beautiful collection of jewels. Get your booty there ASAP!

Love this shoppe! The owner was so kind and took alot of time to help me find exactly what I was…read morelooking for. She also took the time to tell us about the area and gave us must go to places in the area.

This is such a great jewelry store in Rockport! The owner is so helpful and kind. Her selection of…read moreproducts is original and quite beautiful.

Amazing customer service ! Having moved away from Cape Ann 50 (!) years ago, I've always carried…read moreone of their "Man at the Wheel" keychain ornaments for decades, and a couple years ago it disappeared from my key chain. Walked into the store this summer, and overnight they made me two more, no problem. So much extra effort for such a small-ticket item; thank you !!

Very impressive selection of pewter wares including wine stoppers, trivets, spoon rests, etc. as…read morewell as jewelry. They have a good selection of cape cod bracelets in both sterling silver and sterling and gold. They have a number of door knockers as well as interesting decorative covers for door bells that I had never seen before. The staff person was a little subdued but friendly and helpful. I especially enjoyed the large selection of items with a pineapple theme.

I would not recommend buying any stone / "gem stone" here because they are fake. The old man with…read morethe beard who owns the store will tell you a story about the stone that he has had it for 50yrs. What he has is lab created colored quartz stones, in all colors ripping people off daily. I wish I had looked on yelp before purchasing a stone as an anniversary gift. I hope I can help others not make the same mistake.

Rockport has been one of my favorite places to visit since I was a child. In the past, I would…read moreoften visit the jewelry store Village Silversmith. I went to that shop a few years ago, and decided to buy a silver ring with what the artisan claimed was a fire opal from Australia. I was also told that this was a one-off ring, an original design. It cost $200. On a later visit, I went back to Village Silversmith, and found they were selling many rings of the exact same design that I was told was a one-off, and for only $50! More recently, I was talking to a gemologist & jewelry designer at his Cambridge store, and showed him the ring. The gemologist told me the so-called Australian fire opal is an artificial stone!! A complete & double rip off. I will NEVER AGAIN buy anything at Village Silversmith.

This place is like nails to a chalkboard. The gentleman and woman running the store this past…read moreweekend were unbelievably cringe, nosey and pushy. I was having a private QUIET whispering conversation with my fiancé about items in the store and seeing which one he liked for a set of earrings. The man behind the counter chimes into said conversation by saying, "yeah that piece is so nice" Annoyed--so i put back the earring and proceed to the small display of rings. just staring at them. He again says" we have that moonstone ring over here as well in other colors and in gold and in many sizes--he kept pushing and pushing the item no matter what angle you said that you weren't interested or were looking for something different. Again we move to another part of the store and the woman hollers out for us to go up stairs and how amazing it is up there. 'I reply, we've already been up stairs" This was our cue to leave. I'm sorry -- THIS IS NOT CUSTOMER SERVICE. you're trying wayyyy to hard to be something you're not. Leave the hippy bit for someone else. We're locals and don't need you passive aggressively trying to sell us the same sterling silver junk and chotsky trinkets that have been in your store for ages. If we needed help, we would ask.

We love the girl, Karen, she's always sweet, helpful, nice and informative. The male owner,…read morehowever, needs to take a class in psych to learn that condescending is not good. The crazy hair color girl is always weird and creepy too. We don't like to shop while she is around either. We go to Rockport and Gloucester often. We will not be buying from anyone who brags, boasts and acts snooty or pushy. Keep your attitude! Please give us space. Don't pressure us to buy things we do not need. The dark hair lady does not pressure us to buy. We respect her. Respect us.

I visited this store last week. The shop is ok. Not a great selection. When I entered the…read moremanager/owner/clerk said hello and so did I. She then said are you looking for anything special and because I had a mask on, I shook my head no and walked around the corner. She mumbled under her breath at me "Well, ok then!" and then she had an attitude the entire time. I then picked up seaglass from a display jar that was clearly marked $.50 and she said they weren't for sale they were her displays. You won't sell me glass you found at the beach 1/2 mile away that was free to you???!!!!@@@@ If you look at these reviews they were awesome BEFORE she bought the shop from the Beadles owner. Beadles Beads, Chelmsford, MA, Im going there instead.

After visiting this shop in person and purchasing several earrings for gifts, I returned home and…read morerealized I needed several more. The work is beautiful! I sent an email to Susan and she even sent pictures from which I could choose items. She's truly an artist and wonderful person with which to do business.

Such a cute store with lots of shirts, hats, bathing suits, sweatshirts, etc. loved the local love…read moreit showed too. The staff is super friendly. The store is perfect size, quaint, well lit, and organized. Always support local. Worth checking out as you stroll the shops in Rockport.

Extremely friendly, pleasant and helpful young woman. Very nice quality apparel and vibe in the…read morestore.