I have visited this store several times for equipment upgrades and such over the past few years…read more Recently started mobile service which I also did in the store. The place is clean, comfortable and the staff is always very kind. Sometimes the wait is a little longer than expected, but they do seem well staffed.

I recently spoke with a representative who informed me that switching my service would only add a…read more$50 tax/fee. However, when I logged into my account after getting home, I discovered completely different charges: $28 to remove/discontinue the old service Additional fees that brought my total new bill to $174 This is significantly higher than the $130 monthly amount I agreed to. I feel I was given inaccurate information during our conversation, and these unexpected charges were never explained. Additionally, as a 77-year-old customer who has been with Xfinity for many years, I'm very disappointed that the bill keeps increasing every year and that there is still no senior discount available. Because of these ongoing issues and today's experience, I am seriously considering switching to Verizon. I would appreciate it if someone could review my account, explain these charges in detail, remove any incorrect fees, and honor the pricing I was originally quoted.

I can't believe your offering someone a better deal when you stuck me in a $112.00 a month phone…read morebill...I was on government funded fone and paid nothing and my first bill was to be $98.00 that was $40 activation and bill. No then it went to 112.00 then 132.00 , then 151.00! While I had Verizon watching this happen but couldn't explain why, and then my Jan 29tj date moved to 20th! And its still there and bill is still $131.00! It's sad when you took advantage of someone that's on a monthly low income living..I'm also a senior Verizon did me wrong I can't pay 130.00 and hey I told her someone messed up because im to be on 55.00 plan and to be honest I was signing up with straight talk. It's Verizon but 25.00 a month. So nobody is getting my fone after you shut me off. I figure there goes my credit so why not keep the fone to? Your fucking my credit up and I'm trying to move! Nice. Thanks Verizon. DO NOT SIGN UP WITH THESE GUYS MY experience sucked

Not shocked by all the negative reviews this place has. I came in to try and do an upgrade on my…read morephone. When I called in, they said they could do it and that I would qualify for it. When I showed up, it was a completely different story. I assume they say whatever they can to get you in the door. Again not shocked by the other reviewers.

If you make and appointment and arrive 10 minutes early, you will wait because you are early. Sales…read moreperson waited on someone else, because I was early, and we all know it takes more than 10 minute. Dont use this store and don make an appointment it doesn't help. PZ

Good customer service, knowledgeable sales people, good stock of items. New facility is large and…read moredecorated nicely, kept clean. I've never had to wait long at this location or the previous one in the Hamilton Mall.

The staff here are unbelievably friendly and are willing to help you as much as they can. Went in…read moreto lower my bill. They weren't able to do it in store but gave me the information on how to do so. Now I'm saving $20 a month again for another year. On a second visit I had to exchange equipment. It was extremely easy and they hooked me up with a new voice remote all at no charge to me.

Xfinity is just way too much money. They don't care if you have been a customer for over 30 years…read more They won't do anything to give you a break on the bill. My advice is to shop around.

Awful. Their automated system is bad as it gets. No service at the house now for three weeks,…read moretwo tech visits and several hours wasted on the phone. And I still get to pay full price. Yay. No stars.

Comcast is the worst Internet cable provider that's out there!!! I have tried them twice I went…read more back and discover that was the biggest mistake. If you want to waste your money and deal with inconsistencies, unprofessionalism and maybe some laws being broken them please go to Comcast otherwise be smart and go with another provider. My family and I will never ever ever ever use Comcast again. It is the worst Worst provider.

Highly recommend!…read more Very responsive customer service! Thank you, Hailey. Very transparent pricing! The techs were great too as the installation process was seamless.

We've been a customer for 4 years and have only had one serious outage that was caused by (no joke)…read morea squirrel chewing through one of our cables. The team did a great job of communicating when they would be able to fix our outage, then fixed it incredibly quickly/efficiently, and kept the new setup out of the way of future potential squirrel issues. I couldn't be happier with an ISP after having had Comcast and RCN in other cities.

Previously we thought that it would cost at least $500 per month to run a server and internet…read moreconnection capable of supporting an in-house switchboard to enable our employees who work from home to connect to our business phone line. For a fraction of the cost, and not having to worry about maintaining equipment and software TDS has allowed us to do this. We can all answer and place outbound calls as well as transfer calls from VOIP phones purchased through TDS. Carin Brizzi is our sales rep and she fairly represented all costs and assisted us in getting up and running with their product. Definitely an excellent solution for small companies with off-site employees.

Had a great experience thanks to Thomas--he was patient and knowledgeable and got me all set up…read morewith my new WiFi service. Also had a stellar experience with Adam, the Xfinity tech who came out to my place to correct some issues. I left one star off because there was a bit of a wait --on a Thursday morning! That location could use more staff. But all in all, two exceptionally good experiences with Xfinity/Comcast. Imagine that!

My wife and I went to the xfinity store by shop rite in Somers Point this afternoon to exchange a…read morebroken TV remote. We walked into the store and a technician named Will took care of the entire exchange politely and professionally in less than two minutes. I'm pleased to have an xfinity store closer to me than Mays Landing that is organized and we'll run.

I walked in with a phone problem and the lady who help me was very patient and knowledgeable of the…read moresituation! I don't know how she did it, but she had my phone up and running unless than 9 minutes! I was so excited and happy. Every time I come here customer service is excellent! Plus their prices are beyond reasonable! I have an IPhone 14 Pro plus an IPad and my service is under $50 dollars! They are just as good as any other carrier that charges over $100 dollars per month! I'm sticking with Boost mobile! Thank you Boost for your low prices, great service and excellent customer care!