Michael and Austin were terrific. They were responsive, attentive and helpful when I had questions…read more I really appreciate their level of customer service which helps you understand why they are one of the top Royal Enfield dealers in the U.S. I just wish they had a location somewhere like Frisco. It's a long way to their shop.

Best Honda dealer around. Get an owner's manual A few more…read morethoughts . Bring you own tie- downs.

Frank was wonderful to work with. I brought in my bike, explained what's wrong, and left it with…read morehim. When I came back to pickup my bike, he also changed the oil, repaired and made minor tweaks to issues that were caused from the previous owner of the bike(I'm new to the riding scene and bought mine used) all on the house. 10/10 highly recommend this business

Dropped off my 20 year old ATV with a long list of issues…read more Frank got it running as well as fixed several things needed. So now its got a new lease on life thanks to Frank. Great shop reasonable prices

Same story. Bike there over a year, bike came out worse than it went in, missing hardware. TERRIBLE…read morecommunication. I HIGHLYYYYY ADVISE AGAINST taking anything there

Do not use this place. Had a bike for 13 months and couldn't finish it. Kept calling and would…read moreNEVER return calls. Finally got sick of the BS and went to pick it up. The bike was worse than when it was dropped off.

So I did some research and this dealership was the cheapest for getting my 16k service done on my…read moremotorcycle and it was close to home so I took it here. The service people were less than friendly. They acted like I was bothering them and they hated their jobs when I asked to make an appt and when I brought and pick it up. Would I ever buy anything from here no. Would I bring it back here? Not unless it was much cheaper than traveling to a more friendly service oriented dealership. We did previously buy gear there and they completely ignored us minus one guy. So if you're a female don't come here they just look right past you. We bought two motorcycles in the past 6 months and I would never buy one here because of that.

$6,000 more than 2 other dealerships I checked don't do businesss with them not only are they…read morehigher they also wanna add all kinds of frieght and assembly fees. Go to jones power sports or Starwood power sports in Denton way better deals than these people.

I highly recommend that you DONT ever do business with pro max. Took my 4 wheeler in for repair in…read moreDecember and took 4 months to get the needed part to make it run. I understand this, due to covid. But when they called and said it was ready, I showed up and when they loaded my 4 wheeler, I mentioned a missing side panel. The guys immediate response was to lie to me and try to avoid any responsibility. Saying the panel wasn't on when I left the 4 wheeler. First, the guy I was talking to, was not the guy I left it with, he didn't see it when I left it. When I noticed that BOTH side panels were gone, then I got, "well, I'll look around in the shop to see if I can find them." They weren't found, and I was told they would order the parts to replace them. More than 3 months later, I've heard nothing. I doubt they ordered or will order the parts. (I was told the parts had not been ordered but would be, when I checked back a couple of weeks later). I got the 4 wheeler home and it did not run properly, it was way slower than before I left it. (I was told they did a tune up). After being used 3 or 4 times, their repair was leaking oil and smoking. One forward gear was unavailable, I asked that the transmission linkage be adjusted properly, I was told that it was. It was not. I took the 4 wheeler to another shop to fix the "repairs" pro max said they did. The second shop redid the carb boot replacement properly, cleaned and adjusted the carburetor and transmission linkage and replaced the spark plug. The showed me the old one, and it apparently was not part of pro max tune up process. I now have all gears, the thing runs like a top, doesn't smoke, and has the speed back it had before going to pro max. They did a really poor, I hate to say "repair" job in my opinion, lost parts, and lied to me. There's no second chances after that.

Took an ATV engine there over 2 years ago for rebuilding. Paid cash up front for all parts and some…read morelabor. Took 1.5 years for engine to get built. Decided to take the atv to them to install motor once it was complete to figure any issues out. 6 months later, still couldn't get the atv to start right. Bring it home, sits in my shop for 3 days, develops an oil leak. Took the atv back to them, sits there for 3 more months to fix the leak "don't even ask to mess with the starting issue", go to pick up and hasn't been touched. Absolute worse shop to do business with and Kenneth the guy at the front desk called me 1 time the whole time this process was happening and it was to ask to order an $80 piece.

By FAR the best place to go! very knowledgeable very kind very patient and has zero interest in…read moreripping off customers. Phenomenal service people and atmosphere I don't mind spending time here In fact I love being here However they r so fast and efficient I hardly have any waiting time! Keep it up Riley and team! U guys will have my business as long as I ride!

Best service I've ever received. From any dealer or retail, period. Riley is outstanding and always…read moregoes the extra mile for ALL of his customers. Buy your bike here and you won't regret it, he will give you solid service. I've been running mine on about three months now and I am so happy I bought my bike here.