Last Sat, This DBA "doing business as" (as they are not a company) was hired to clear a hair clog in the tub drain.
The owners' son went beyond the tub drain and into the stack, damaging the stack, and causing leaking down to the basement where the hot water tank was near.
Leaking occurred instantly. Owners' son lied to his parents saying the leak was already there.
Company was to come back out that same day but were a no-show. Company was to come back out the next day and, again, were a no-show.
Hot water tank stopped working that next day due to leak from above.
Tub, sink, toilet water leaked into basement for a week. Tenants did not have hot water for a week.
Drain company had a plumber come out, but he did nothing except say that the company did not cause the problem, according to drain company.
To my tenants and myself, he said that he cannot diagnose anything without going into the wall. He never did go into the wall; he did nothing.
After multiple requests, the company finally provided their insurance information. I still have not heard back from the insurance company.
Hired workers to find and fix the many problems today. Cost $2500. Drain company is refusing to pay.
DO NOT HIRE THIS COMPANY! read more