This was a very pleasant experience. The man that came out were very professional and knowledgeable…read moreabout their job. I would recommend them to my friends and family if they had plumbing issues.

8:00 pm on Monday night I realized a pipe under my house was broken. I called Clements and a couple…read moreother plumbers and left messages. Zack was the only one who called me back. He actually came out and shut the water off for me. He had a crew at my house at 8:15 am. They put in a new line and shut off valve and did a great job. The guys were very polite, very professional, just great guys. I can't say how much I appreciate this company. I would recommend without a doubt.

I have had to have these guys out two times so far this year (two completely separate issues) and…read moreboth times they were TOPS! They got here fast, fixed the leak, and charged me a reasonable rate. Look, nobody wants to call the plumber, but if you do have to have some work done get these guys to do it. Professional, courteous, and they got the job done.

Horrible Horrible Horrible!! This company came to fix a garden tub faucet and did not know the name…read moreof the part I needed to order, so he could fix. I asked him to take a picture of the part, as it was under my bathroom cabinet and I could not see or access it. Man kept looking at his phone to check the time and complained about the time he had already spent assessing my tub and made angry gestures about helping get me a picture. I called his the owner, Jason, while Keith was still here and he siad he would try to figure out what the part was. I decided to order a whole new deck to cover any and all pieces. Jason said for me to get the piece and that he would have someone come back and fix it for no charge, as I had already paid one warranty fee. Said he would call me back the next morning to get me scheduled. Never heard fom him. Called him a couple days later and said he was on a demo job but may come by that afternoon but if not, then definitely on Monday (3 days later). Keith came back and said he could't repair because it was too much work and warranty denied my initial claim. Now all of a sudden there is a leak under my tub.. While he was here, his boss was on line. I asked him why in the world he can't fix and he told me he "I thought you needed a sink faucet repaired!!! WTH!!! I told them both they were not on my level and kicked Keith out the house!! Do not call these people. They do not carefully asess the issue. Instead, they want you to diagnose the problem and know your plumbing parts.

First, let's talk about what's good about this plumber: He was one of the first to respond to my…read morerequest for quote. He was also at the rehab property within an hour and a half to check the problem. He came the following day to supposedly fix the issue. Now the problem lies about the job itself. I had him talk to my husband about what needed to be fixed. My husband told him to go ahead and fix it. He was charging $150 per hour + materials. He came to fix part of the issue but not entirely what was discussed. It took him less than an hour to fix part of the job (cutting off the corroded pipe with easy access and replacing it) and charged us full hour for it + material + charged me extra $10 to send him the payment via cash app. His girlfriend said that it cost her $10 to pull money out but we all know it's a lie because CashApp only charges 1.5% fee if you want an instant deposit. He said that the reason why he didn't fix the whole thing was because he was waiting to meet us at the property. But why? When all of that was discussed already over the phone yesterday. The property is a full rehab and we need more plumbing service done. Needless to say, they lost our business for this property and many others. I do not recommend this company/person.

Excellent. responded quickly to my request to change out kit hen facet, placed a entire reverse…read moreosmosis system in, quickly, prompt, cleaned the area. Professional, expect to have cash. Thankyou, John..

Lamont made me very happy. My water heater had leaked a big mess in my garage. I called and…read moreexplained that I had just had surgery and my son was there but would be going home son. They called early in the morning and left a message that they could Send someone that day.They were there before noon. Replaced the water heater, practically cleaned my garage, and hauled off the old one. Cost about 2K less than the quote from Lowes and a lot less add one. Thanks, Lamont. Great employees, Joel and Ashton(?).

While they were prompt in their service of my hot water heater, the price they charge is…read moreunreasonably excessive. I was charged $135 to have them come out for 10 minutes to tell me what I already knew (it will need to be replaced). Then it's a "flat rate" of $950 on top of that for 1 hour's worth of work to replace the heater. They were unable to tell me the model of the heater before it was installed so I could compare prices. And forget about tankless installs. No one there knows how to do that (a direct quote from the plumbers who came out). For anyone who needs to replace a hot water heater ASAP, go to Home Depot or Lowe's first and buy it yourself. They go for $400-$500 and take about an hour to swap, probably less. So let's see...$500 for a heater plus 1 hour worth of labor at their price ($135 per hour) adds up to around $635. I would have been very happy to pay this amount as it is reasonable. Paying almost $1100 to have it swapped is totally absurd. Voicing my concern with several employees there was met with the typical apathetic response "well, that's just what it is". The owner claimed this charge was reasonable. Sure it's easy to gouge customers all day & claim it's reasonable when you're the one raking it in. Finally after the heater was installed, I had asked what happens to the old heater. I was told I could just leave it at the curb and it'll get picked up. So after the plumber packed up & left, I was stuck with my old heater sitting in my driveway. There was no offer to even help me get it to my curb. He was very busy that day and apparently couldn't be bothered to assist. Talk about kicking someone while they're down...thanks guys! Real professional and courteous! I learned a very valuable lesson from this experience, and I'll make sure my friends and neighbors know who not to call moving forward.

Cactus Comfort Services is a top notch professional heating & A/C Service company. I called and…read morerequested a price quote for a split A/C & heating system for my garage. The owners Craig & Debbie returned my call the next day with a quote. They offered me several dates to come out for the install and were there right on time. The quality of the install was top notch. I would highly recommend this family owned business for all heating & A/C needs.

Craig was able to make an emergency service call to my home and quickly resolve our a/c drain issue…read morewith professionalism and promptness. He was fair and did not try to charge us an arm and a leg. Seemed very knowledgable and offered suggestions on how we could prevent issues in the future. I will recommend him to all my friends and family

Excellent service. Our heater went out on a Saturday and he answered the phone while at his…read morebrother's wedding and was able to help get our heat on! Amazing customer service and great price. Thank you!

Byrd Brothers by far are the nicest folks that came out to visit us. They were polite and…read moreprofessional. They text us the date and time and showed up as expected. Our AC stopped working due to a leak in the coil. They thoroughly check our system and gave us a free estimate. They stood out above the rest because they came with shoe booties and mats to prevent dirtying our carpet and gave us some Freon to get us by. They are not the cheapest but you would get quality service and feel confident if you went with them.

Called them in the morning and left a message on their machine. I'm sure they were busy as it took…read morea couple hours to call me back, but they did call me. After we talked they were at my house within 30 minutes. Problem was fixed in about an hour. Very nice guys. They gave me tips on how to prevent the problem in the future. There was an additional fix they could have done and charged me for, but he said it was so simple he told us exactly how we could do it ourselves and save money. The rates are super reasonable, they will not take advantage you, prompt and respectful. I would recommend them and they will most definitely be my "go to" guys if we have other issues

Very professional and courteous staff, I was working from home when they came to clean the air…read moreconditioning ducts. I have no complaints and will recommend them for duct cleaning.

I have been a customer with Colley for over two decades. In the past, they have always been…read moreresponsive and helpful. Recently I requested quotes on an install of a new unit that I own but also asked them to quote an install if I purchased the unit from them. I sent pictures of the install and had to call twice before I could get a response. Their project estimator asked me on what day he could some look. I told him on the next Friday (one week out). I also asked for a preliminary based on the information provided with the understanding that it would have to be finalized after the site visit. No one showed up, no one has contacted me...nothing. They obviously do not need a dedicated customer's business anymore and, sadly, I will be finding a more reliable company for my future business.