Craig was able to make an emergency service call to my home and quickly resolve our a/c drain issue…read morewith professionalism and promptness. He was fair and did not try to charge us an arm and a leg. Seemed very knowledgable and offered suggestions on how we could prevent issues in the future. I will recommend him to all my friends and family

Cactus Comfort Services is a top notch professional heating & A/C Service company. I called and…read morerequested a price quote for a split A/C & heating system for my garage. The owners Craig & Debbie returned my call the next day with a quote. They offered me several dates to come out for the install and were there right on time. The quality of the install was top notch. I would highly recommend this family owned business for all heating & A/C needs.

Lies lies and horrible service....left me without actually for 5 days, lied to cover himself, then…read morehung up on me when I confronted him about his lies

This place is the worst company they will not service your existing system..they want you to…read morepurchase an entire new system from them..run for your life!!!

I have used Hunters for my HVAC needs since moving to Wharton four years ago. Hunter (my…read moretechnician/advisor) worked with me when I needed to upgrade my air ducts to being my home up to code. He was professional and polite and did not pressure me into purchasing anything that I didn't need. After the installation he returned to fine tune the system and to be certain that there were no problems with the installation. The installers arrived on time and were very polite and professional. I am very happy with the work that they did and I was very pleased with the final cost. They are very prompt with their service calls and they are very respectful of my property. I highly recommend them.

My A/C went out on Easter Sunday morning. Aaron was at my house within a few hours (was on a job…read moreabout an hour away from my house when I called). Aaron was very knowledgeable and provided thorough analysis so that I could make an informed decision. He was very helpful, very polite and he answered all of my (many many) questions. This company is now my 'go to' company for all A/C & Heating issues.

Our A/C went out in February of 2022, within two days I was on the schedule to have a complete…read moresystem change out done. Prather & Harlan took care of me quickly and efficiently! I'd recommend them to anyone!

Horrible experience…read more First service appointment (Friday) they called at the end of the day and said they could not come out until Monday (temps in the high 90s). Said I could pay EXTRA for an after hours call even though I had an appointment for Friday. Argued and they finally sent someone out Friday evening, charged system and added dye. Dye check was scheduled for the next Friday, I had to call after the appointment window when they didn't show. Was told they could not make again. They rescheduled for the next Friday. The Monday after the dye check I requested an estimate to replace the system. That Wednesday I had to call when I did not hear anything. I finally got an estimate that afternoon, but it did not match my system. The next day I got a call from the estimator saying they sent the wrong estimate and I would receive a corrected one shortly. It has been 10 days and there has been NO communication from them.

We have used them in the past with generally good result, however they tend to do the quick fix…read morejust to get done and move on. Came out today at my request to diagnose and fix a power issue at my dock. Gave me a price, then moments later decided they would "pass" on the work because they didn't need it. Had enough customers and business. Owner, Steven, was rude and actually yelled the f-bomb at me on the phone. Best to go elsewhere. Work is sub par and shoddy. Do not recommend.

Very disappointed. Stephen Carson came out to my father's home today to check on an issue from last…read morenight when the air wasn't cooling. The unit is about 7 years old and was installed by Stephen as he is a family friend. My father was charged for a visit that lasted 15 minutes and told that everything is fine. At 4:50 this afternoon we noticed that the house was hot again. My dad checked the temp and it was in fact not cooling again. He placed a call again to Mr Carson and was told that he could pay an after hours fee o(in addition to the fee from earlier today) for him to return again today, or wait till Monday. Monday?! Really Mr Carson, you have no problem leaving a man who had a quintuple bypass 3 months ago w/ no ac when the temp is expected to be bt 105-107 through Sunday?! I'm extremely disappointed and feel that my father was disrespected and taken advantage of. My dad is too nice to demand service today w/ no extra fee and I respect my dad too much to push him to do so. My daughters and I are visiting from Austin for a few days and I'm very thankful that I have more options in my community than a man who will sleep in his cool home while my father bakes in his.

This business helped us out on numerous occasions. The technician was honest, prompt and gave us…read moresuggestions so we could get the best service on our budget. I would highly recommend this company to anyone.

From the owner: Professional air conditioning and heating repair and installation. Free estimates on system…read morereplacements, indoor air quality upgrades and new duct install.