I don't know what I missed out on compared to other reviews here, but no way is this a 5 star specialty bakery. I thought I'd be satisfied based on the other reviews here, but buying a cake from this pseudo high end bakery was the biggest disappointment and biggest waste of $200.00 ever.
After reading the rave reviews, I checked out their website and was indeed impressed with the multitude of product photos. One of them was so in line with what I was after, I called and placed an order for an exact replica of this previous creation, the only difference being the number (50 instead of 16). I requested red velvet cake with cream cheese frosting. No new creative brainstorming required. They had a full week's notice for this one carbon copy cake so compared to the review that said they had no problem doing a full sweet table for a party on 3 days' notice, Idk what jacked up the price on this 6" cake to $200.00. I figured this is going to be one perfect cake.
I called an hour before pickup to confirm for myself that it was ready and in I came to get it. It was waiting in the back so I waited on it to be brought out and when it did, it looked ok, if a little small. They brought it to the store front to take their stock photo and then had to figure out how to package it. I was pretty surprised when they brought out a regular little box to try to contain this cake for me to bring home, and watched in disbelief as they started figuring out how to finish the job with saran wrap and scotch tape. Yes, really, a tiny little regular cake box not even half the height of the cake, and the girl is pushing down the insert decorations all the way into the cake and applying saran wrap in pieces over it with scotch tape.
I am very lucky I was a passenger with someone else driving, because I would have been terrified to have it sitting by itself in a moving car. When I did get it home, the packaging nightmare continued as I spent more than 5 minutes trying to remove the saran wrap taped all over the outside of the box while it stuck to the fondant decorations inside.
When I finally got it out of the box, I could see the imperfections on the finish - finger smudge prints on the icing and loose ribbon on the bottom edge.
And in the end, it didn't taste any better than a cake made from scratch by any other custom baker, or at home. It was competent, nothing more.
Absolute waste of $200.00. Never again. read more