Mike was so nice and easy to work with. He valued my opinions. He was neat and his partner do…read morebeautiful work. We are very pleased and we would highly recommend Mike Reed Tile.

I cannot recommend Mike Reed Tile enough! He recently tiled my children's small bathroom, which was…read morehonestly a complete eyesore before he arrived. Mike helped completely transform the space--his workmanship is extremely meticulous, with every line, cut, and detail done to perfection. You can tell he truly takes pride in what he does. I also want to highlight his helper, Dolores, who is just as impressive. He is meticulous, hardworking, and incredibly clean. Together, they make an amazing team, and their attention to detail shows in every part of the finished bathroom. Communication was great from start to finish. Mike kept me updated throughout the project, showed up to the job site daily, worked efficiently, and left everything clean and organized at the end of each day. The bathroom looks exactly as I imagined, which says a lot since I am very type A. I cannot wait to hire them again for my primary bathroom!

We had a few tile projects needed around the house to prepare to sell. Eric replied quickly, gave…read moreus a fair price and had everything handled within a few days. He even adjusted the plan to work within my budget when one of the projects turned out to be prohibitively expensive. We would definitely hire Eric again.

Excellent work, came promptly and on time as scheduled. Was able to fix my tile basically back to…read moreexactly the way it was before. Price was exactly as was quoted. I would definitely call again if I had any tile repair!

Andy and Valentine did a fantastic job. We completely remodeled two bathrooms and they were…read morecareful, clean, responsive, reliable and very very nice. So easy to work with. And, to make things even better, their quality of work and attention to detail was exceptional. We would recommend them without hesitation.

We had a great experience with Tile and Stone Connection for our kitchen renovation. They…read morecommunicated well throughout the whole process and made sure we knew exactly what was needed for the project. They worked diligently to get our project done within a timeframe which we really appreciated. Overall, we're very happy with their work and will definitely use them for another project in our home.

We had a great experience with Allan and Jovani (his right hand man). They did excellent work and…read morecommunicated well throughout the process. When things needed to be touched up here and there, they were quick to address the issues and resolve them. Look forward to working with them again.

Allan and his team did a flawless tile job on two of my bathrooms. Giovanni, in particular, was…read morestellar. My house is a 1923 Spanish bungalow with plaster walls that are not straight, so the job was pretty tricky. The guys did a spectacular job leveling / preparing the walls, and as you can see from the attached photos, the detailed tile job with many difficult cuts was completed perfectly. Allan communicated efficently and effectively, and the job was done in a timely manner. I would definitely use them again.

great store to buy tile good prices and great staff…read more prices are fair the variety of floors in incredible you can find extra materials to finish a job so there is no need to go visit other stores

Absolutely terrible experience at Home Decor in Woodland Hills today. I went in to buy a tile…read morecutter and the item was locked in a cage. I asked FOUR different employees for help while standing there waiting. The Pro Service department was literally right across from the tile cutters and multiple workers saw me standing there. One slimmer employee with a beard acted like he was going to help, then walked around me and went over to Nelly instead of actually assisting me. It honestly felt like they were more focused on flirting and talking to each other than helping customers. Nelly kept peeking her head around the Pro Service area watching me wait and still chose not to help. I stood there for around 10 minutes waiting just to get someone to unlock a simple item. The only reason I finally got helped was because a very nice manager happened to walk by and stepped in. To make things worse, when Nelly finally rang me up she was rude the entire time. Instead of handing me the receipt professionally, she just told me "grab your receipt" while it printed out. No customer service, no apology, nothing. The manager was the only good part of the entire experience. Everyone else acted annoyed that they had to do their job. Definitely one of the worst customer service experiences I've had in a long time.

Sergio and the whole team were amazing…read more Delivered above and beyond expectation Highly recommend them for both product and especially install

I have used the tile store for a few different jobs in different areas of my house that I have…read moreneeded tile. They have done a great job at advising me and helping me acquire the necessary materials.

Westside truly makes my pulse race and breathless with the beauty and design creations. The…read morepleasant staff goes above and beyond with assistance and advice. I, personally adore Julio. He has been my guy for many years and will continue to be. He has never been too busy or without a solution. Word of caution. You will want to tile or retile more than you had intended. I encourage indulging in the beauty and uniqueness of tile and stonework. Make sure your installer comes highly recommended. Shout out to Julio again! Thank you Westside Tile and stone

So this experience began well enough as the salesperson Anna Maries was very nice. She had good…read moresense of color and seemed very knowledgable, that l was until I found out the subway tile that I bought would not work with the shower pan as designed. I found this out when my contractor saw the subway tile and pointed out why (long explanation, but the water wouldn't drain). At no point during 4 appointments/visits my wife and I made, with hours spent picking out tile, were we ever asked about the type of drain or slope the shower would have, and this ultimately is what ruined everything. I called to tell Anna Marie about the issue, to which she said, she did tell us about this problem, but that we insisted on this tile. This is a lie or misremembered exchange. She then also inferred that my contractor must not be good enough to install it, again dodging accountability. I asked if we could get a store credit or do anything, to which Anna Marie said no refunds and then again said my wife and I made the mistake, not her. Now I am left with a bunch of useless tile, money wasted (which I cannot afford), and a remodel on hold. In the end, Anna Marie is nice and she understands how to put color together, but she cleary has no knowledge of what tile should go where, or at the very least neglected to mention it. Mistakes happen, but both Anna Marie and Westside Tile should at least take some accountability. Now I understand why Floor and Decor right up the street is a much better option.

If you are looking for a simple repair or a straightforward project, Eshed may be a great option…read more However, if you are looking for very utmost craft, precision (ie. 1/8" grout lines), working with curved tile shapes and expect a professional partnership throughout where there is no harassment and unsolicited comments beyond the scope of the agreed upon project, then this is not the small business for you. I, too, found Eshed via his five star reviews but was completely disappointed with the way the project unfolded. The initial project quote was 15 business days. Though I had to unexpectedly travel for work and attend jury duty, I ended up being without a kitchen for 2 months. Expectations were not met. Partway through the tile project, my closet broke and a closet expert came to assess my storage needs while Eshed was at the property working on the kitchen backsplash. While showing the closet designer my dresser drawer, it tipped over due to all the drawers being opened. We called Eshed in to help us rotate the dresser back upright and I thanked him for his help. I carried on with my closet consultation. At the end of the work day, while Eshed and I were discussing progress, Eshed made a comment about seeing all of the underwear in my dresser drawers and breezed past it as if it was part of standard conversation practice. In addition to this, while wrapping up on a Friday, he has sent me photos of where he's headed for the weekend and at one point even verbally suggested that I go with him to climb rocks on the beach. These instances, though not tied to the project, demonstrate a lack of professional standard that I expect from the highest quote that came in during my research for a quality tile installation. When all the tile was installed, right when the first wall's grout was applied in the kitchen, I was shocked to realize that the spacing that we were aiming for (1/8") was not at 1/4" or greater in some areas. I asked him if he used spacers to control the spacing and he said no. I asked him why he didn't use spacers and his response was aloof, telling me it was inefficient. This is not the bar of craft of excellence once expected from a project where the tiles cost more than the labour and the labour was already the highest bid across 5 businesses. Upon project completion, the matte black door knob on my front door looked like a blender had been taken to it because of all the broken tiles he was managing while going in/out of the property to cut tile pieces. I pointed this out and he did not make any suggestions to make this right or compromise. Lastly, he had an unprofessional meltdown in front of my electrician, a fellow tradesperson after passively suggesting that the electrical outlets need attention and that I should bring the electrician back (for the 3rd time). He raised his voice, got overly dramatic and read the text message he wrote me in front of the electrician to prove a point that only worsened his credibility. On the final day of completion, instead of calling me out of my office to confirm that the project was complete, he texted me while leaving the property and told me to send a check. No final walk through of the work was discussed. It is likely Eshed will respond publicly with a rebuttal, but I hope these examples as a whole give you the context you need when considering your next tile needs.

We were in the process of getting a new refrigerator, but an overhanging countertop limited our…read morechoice. We contacted Eshed about trimming the countertop. He is extremely skilled and easy to communicate with. Thanks to Eshed, we got the fridge we wanted. I will call him again for future projects.

Stanislav replied promptly, his prices were extremely fair and he was able to repair multiple…read moredifferent issues in my home in one visit. I look forward to continuing to utilize his services in the future in addition to recommending him to others.

Very quick to respond to my request. I had a new door installed. He did a great job! I highly…read morerecommend Stanislav for all your needs.

Vincent is one of a kind contractor. His works during the project of conversion bathtub shower into…read morewalk-in shower were so magnificent. He was always on time and continuation of excellent works during the project. There was no any negatives for me to think of other than a lots of positive to mention. He is very nice contractor to deal with and very kind person. This is my first project with him by referral from a friend of mine. I was totally happy that he completed the project in timely manner and very satisfaction. His price is very competitive with market price and I believe a better price for better work performance. I strongly recommend anyone to try Tile By Vincent and you will not regret to deal with Vincent. Just to remind everyone that the name "Tile By Vincent" does not mean that the company just doing the tile installation. This is the contractor company doing the remodeling, home improvement Tile, anything relating to the house construction. My rating is 5+++ Howard Vu

Vince and his crew are everything you could wish for in a contractor: skilled, trustworthy,…read morepersonable, professional, and reliable. He completely remodeled two of our bathrooms (photo of one attached), and they turned out exactly as we had hoped. He communicated frequently to keep us abreast of status and next steps. He was also flexible and worked with our schedule, supply delivery, and expanded scope. His knowledge and recommendations helped facilitate and improve the projects, all of which were completed on time and on budget. My family is thrilled with our new bathrooms, and we highly recommend Vince!