This company came out and the Guy was dishonest with me and my wife. He told my wife that everything was OK and all she has to do is have a Carbon Monoxide detector put up. Only to find out our loan was held up and now they are charging $150 more to come back and take a picture of it. His secretary told me it was their policy to allow the home owner to snap a picture of it and e-mail it to them , and that they were losing a lot of money to come back. She also said she usually always reminds the customer about the new California law, and was sorry but must have forgot this time.
When the guy came back he decided to chastise me for not knowing the law, and began berating me, the whole time claiming how much money they were losing to come back to take two pictures of the two detectors. He went on with this for few minutes, until I couldn't take any more and asked, "If you are losing so much money, why didn't you allow us to send you the pictures, like your secretary said" He said, he got real defensive and finally said "I'm supposed to be your babysitter and tell you the Law" I asked him to explain why he was dishonest with my wife, and he really got defensive, and became sarcastic.
Thats when I asked him to leave my home, as he left he thought it was ok to continue bad mouthing me as I walked him to the door. we exchanged pleasantries on the way out.
Then the secretary who turns out to be his wife calls me and begins to yell at me, not giving me a chance to explain he was rude and was berating me for a few minutes before I said a word.
This was an obvious scam to charge more money and come back for five minutes and charge another $150. I would highly NOT recommend this company.
They are clearly dishonest and unethical. read more