Would leave ZERO STARS, if I could. Numerous online complaints from nasty pool water. Literally,…read morethe worst experience ever and filed a police report with Palm Springs Police Department because as soon as I fired Mr Rodolfo Tapia, all my new equipment he sold me last month ($1,000+) all the sudden DISAPPEARS! Ongoing investigation with Palm Springs PD. Highly suspect. Rodolfo was always trying to upsell us as well. I did not fall for his $3,500 "salt water" upsell as it was not necessary. Some people below who have also left reviews, however, were not so lucky. There was always a large bill that was on top of the monthly bill, which at one point for a simple 1960s pool was over $400! I had MULTIPLE BAD complaints from people that stayed with me. The final straw was that Rodolfo left nasty mildew and residue from a previous person in the hot tub and took off to go out of the country. He was totally unreachable for over a week. If you have any type of a property that needs to have somebody on top of it, our experiences says LOOK SOMEWHERE ELSE. I have updated my Yelp review to reflect this unfortunate experience. **#ConsumerAwareness #PoolService #CommunitySafety** If anyone else has encountered similar issues with this service or has any advice on additional steps I can take, please share. Let's keep our community informed and safe! ATTACHED are all the bad reviews.

Very grateful for Rodolfo and his team. We were smelling gas around our pool equipment and were…read morerecommended to Rodolfo. Rodolfo and his team were there when we urgently needed them to replace the entire background pool utilities, including the heater, filter, pipes, and other equipment. They got the job done with an extremely quick, efficient, and quality turnaround time of only a few days. Rodolfo knows what he is doing - thank you Rodolfo and Team!

Ryan and his crew did an amazing job redesigning and re-envisioning our entire backyard. It all…read morestarted with a leak below our hot tub, which required us to take the hot tub out to fix. What we ended up with is a masterpiece of a backyard, complete with new pavers throughout, a new gorgeous pool and spa, extensive lighting, new electrical and gas for future upgrades, and much more. What I loved about working with Ryan is his passion about the project - he acted like it was his backyard and wanted everything to be perfect. He added little touches like rounded corners and thought through where things might go in the future. He was in constant communication with us, beat the deadlines set up, and was 100% on budget. You can't ask for better than that. I would highly recommend him. Plus he is so fun to work with!

Angelo is great. Been using ACO's Pool Services over three years, no complaints. They come as…read moreplanned and do a great job.

We've been using Aco's for about 3 months now on our new pool and couldn't be happier. We met the…read moreowner, Angelo Silva, through a friend have experienced great service from the get go. Angelo has many years of experience in this business, and came to our home to provide an initial consultation to determine the maintenance needs of our new infinity pool. It was clear from the get go that he had a thorough understanding of our pool and equipment. Since that time he has provided quality and courteous workers to keep our pool in top shape, and himself personally visits if there is ever an issue or question. I also like that fact that his expertise goes beyond pools, and his engineering background has provided us with other helpful information in the maintenance of our new home. Aco pools has been one of the few bright spots after having to deal with Ken Bernard and his company Bernard Investment Group in the construction of our new home at Vail Dunes in Rancho Mirage. The living nightmare of having to deal with this ignorant and unprofessional builder has been somewhat lessened by the great service of Aco pools and I highly recommend for service and peace of mind.

I have been a customer of Kool Pool for several years but noticed that the quality of the service…read morehad declined. I researched and interviewed several companies but before I switched to a competitor, we sold our home. In the spring of 2023, the owner, George, hired a manager, Robert, and out-sourced his bookkeeping to Elysium Accounting, located in AZ. Since then phone calls, texts and emails are not returned or even acknowledged. Refunds for over payment are not provided (they owe me money as a result of an over-payment caused by an incorrect invoice). What makes the situation even more frustrating is that over a month ago I reached out to them, and have continued to over the last 3 weeks, without any response to my communication voicemails, texts and emails. There are highly professional companies serving Palm Desert that I can recommend BUT this is not one of them!

Lived in the valley a very long time and had gone through at least 4-5 pool companies. A Kool Pool…read moreis one of the best pool companies by far. Rob is the owner and he is very professional and returns my calls the same day. I have not had problems with their service and if there is an issue Rob has made it clear to contact him right away to correct any issue. Great customer service by far and I highly recommend!

Great service, reliable, always keeps the pool at its best. Thank you Osman for always being a…read morereliable company and keeping our pool sparkly clean and looking beautiful.

They are so communicative! As someone with a prior service that didn't ever tell me something was…read morewrong it was a nice change. Fair prices, I think and they get the job done!

I had to fire my last pool guy because the water was always cloudy and he blamed it on the sunblock…read morelotion for making it that way. My pool looked like crap for a whole month! I decided to give Jose a try, and on the first day, I noticed a huge difference. My pool does not look cloudy, even though I use sunblock lotion, it still looks crystal clear. Jose ran a couple of tests and told me what chemicals my pool was low/high on. Jose definitely knows what he is doing and does not try to do any short cuts. His prices are good, given the fact that he is the best! Thank you Jose

Best decision I made by switching over to Blue Reef Pool Service. The quality of work is…read moreoutstanding. My pool tiles were turning green thanks to my old pool service (the pool is brand new, within 2 months it turned green) the excuse given was always due to "sunscreen". However, Blue Reef came in to the rescue. Turns out the chlorine was low as well as other factors. Within the first pool service with my pool has never looked this clean and clear. My tiles are back to being white!

Great service over the years Thank you chris…read moreHas helped me many times with my heater and other issues

We used Pool Care Solutions for 4 years before recently switching. At best their service was "Meh"…read morebut I never bothered looking for better options. The last straw was an invoice for over $700 to do a minor repair. When I pushed back a little bit, I got an email from a VP at the company that basically said I should get the part myself. Our neighbor recommended a smaller company and we are SO much happier. The monthly cost went down by over 10%, our pool looks cleaner, and the minor repair was completed for $200. This company may be good for commercial customers, but there are much better options for homeowners.

We have had him clean our pool for a few months now and he continues to provide excellent service!…read moreWill come before parties if they need to be cleaned before a special event. Is also very responsive and friendly. The biggest issue that I have noticed with pool guys is that he is beyond perfect, respectful, and overall an amazing human being. I cannot begin to explain how amazing and dependable he is. Overall he is great and I think he would be perfect for anyone who needs a pool cleaning service.