1. Dynamic Automotive

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New Market, MD

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Dynamic Automotive

3.3 (9 reviews)
Closed • 7:00 am - 5:00 pm

Services - Dynamic Automotive

Auto brake repair

Auto engine repair

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D & D Automotive Repair

D & D Automotive Repair

(78 reviews)

Had to get my inspection on the 29th of the month. SCARY. Expecting lines everywhere, I stopped…read moreat 2 places in downtown Leesburg. The first said to come back in an hour. That wasn't too bad. But then I drove a block to D & D and they took me right away. In & out, in the amount of time it took me to walk a block to a coffee shop to grab something to drink. While I was there another customer came to pick up a vehicle and I could tell from the exchange that he uses them regularly (must have a fleet of business vehicles or something) and that he was particularly grateful for some big savings on the service that he had just had done. I wasn't exactly snooping, it's just a small waiting area and I couldn't help but to overhear. I will probably check with them first for my automotive needs in the future based on this experience.

Simply mind blowing. 6/18/2024 had 4 brake rotors replaced. Why not pads also...I don't know (…read morecould have been MY choice?) but being told should always be replaced together. 3 days later, while driving in Ashburn I noticed breaks still causing car to shake . 3 days after repair. I called and explained concern and fact that the next day I was taking car x country to Arizona. Hence couldn't bring it in. I told them I would bring it back in when car returns after sons school ends. I asked that they make notes to my concerns about the brakes before I left town so file is documented for later on. They did have notes and did know about the concern reported 3 days after initial repair. Son brings car home from Arizona several months later.....bring car in......they say Rotors warped but tough s^&*. No warranty .(3 days!!!!) They wanted over $1,100 AGAIN to replace rotors that they installed less than a year ago. They said, " come get car, keys under matt". Prior to this experience, I liked bringing car there as it is family owned and close to my work. Unable to discuss situation on phone as they didn't ever answer and relied on texts only. Closed mid day when went there to talk about it. Like I said, Mind Blowing!

Exxon - Exxon Gas Station and Snack Shop on-site at our Frederick Maryland Auto Repair Shop.

Exxon

(8 reviews)

this place is wonderful. they had to tow my car and figure out the problem. they were very nice and…read morevery reasonable in their pricing. they were considerate and compassionate. i was very impressed. david B

The service itself was completed with no issues. David helped me, and he was kind, efficient, and…read moreprovided an estimated completion time. My car was actually finished a few hours earlier than expected, which I appreciated. However, I was told I couldn't pick it up until 5:45 because that's when the owner would be available. That was frustrating, especially given the circumstances. I had to have a starting device installed due to a legal situation that was handled improperly, so I was already stressed about having to spend this money in the first place. David was very understanding about that, and I truly appreciated his professionalism. Unfortunately, my interaction with the owner was not pleasant. When I spoke with him on the phone, he told me I needed to hurry because he had to "go over things" with me and would be leaving for a few hours. I explained that I didn't need assistance using the device -- I simply needed to pay and pick up my vehicle. When I arrived, he was short and unfriendly. He repeatedly asked if I knew how to use the device, even after I assured him multiple times that I was fine. He then said, "Well, I don't think you'll be able to do it," which felt unnecessary and dismissive. He handed me paperwork to sign with little to no explanation, didn't return my key until I asked for it, and overall made the experience uncomfortable. I walked to my car and started it without any issue. It's disappointing because David provided excellent customer service, and good auto service can be hard to find. However, my interaction with the owner would make me hesitant to return, aside from the required monthly appointments for the device. I hope the owner considers improving customer communication and professionalism, as it would make a big difference in the overall customer experience.

Dynamic Automotive - autorepair - Updated October 2026

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