First off I tried calling the store for over 45 min. To see what selection they had for Men's Flip…read moreflops, No one ever answered. I get to the store and there's 5 employees hanging out at the front counter and maybe 2 customers inside. Come to find out they are not real big on men's Flip flops. :(

-Deceptive Business Practices-…read more Beware of the sign on the door that says buy one get one half off with no exclusions on the sign but as soon as you are ready to purchase they sneak in that the sale is not good for much of their inventory. I was about to purchase 4 pair of converse shoes for my kids so that I could get 2 of them for half off only to be told at the register that the sale was not for the converse along with so many other shoes. I was like thats fine because I had a coupon that they sent that said if I spent so much I would get money off-well you guessed it, there are exceptions on much of their shoes which made the coupon invalid for the purchase, then we asked about a military discount not surprisingly they only give it for certain shoes (seems like none of the name brands). So they lure you into the store with false advertising and once you are ready to pay things change. There should be stiff penalties for deceptive practices like these.

I originally came here because I heard certain Brooks retailers participate in their split sizing…read moreprogram, which is great since my feet have about a 2-2.5 size difference. I met Allie, who explained that while they don't participate in the split sizing program, they do offer a "corkscrew method", where the shoe is padded to fit the smaller foot. I was extremely hesitant at first, but Allie was very transparent and took the time to explain the method, my options, and what would work best for me given how the shoes would be used. We tried on several pairs and configured the padding so the shoes felt right, and she explained that I can come back if I needed further adjustments. Overall, I had a very pleasant experience, all at a very reasonable price. Allie provided great service, was knowledgeable, and genuinely helpful.

I came here on a whim with my dad this past weekend since we were in the area, and I was assisted…read moreby Luis who brought out a pair of Hokas as well as a pair of sandals since I had come in wearing sandals, and my goodness the difference I felt trying on the Hokas and the sandals was amazing. I didn't buy the Hokas but the arch supports with them in were very comfortable. I ended up buying the Jillian sandals which are the best sandals I've ever owned. My dad was very pleased with the Hokas he purchased and he usually just buys his shoes on Amazon, so for him to buy these shoes in store was a pretty big deal. He was very impressed and feels a noticeable difference wearing these shoes! The store itself is small but well organized and I saw another employee, I believe her name is Mari, assisting a woman. I can tell Mari was very patient with the woman, answering all her questions and bringing out however many shoes she needed to try on. Both Luis and Mari displayed patience, excellent customer service and a vast amount of knowledge. Thank you to Luis for taking the time to bring out the perfect sandal for me that I ended up walking out of the store wearing! You are a wonderful employee! I will definitely be back to purchase more products in the future. P.S. I highly recommend buying New Feet, it's a foot balm that helps with aches, odor, and calluses!!

Continuing my search for a specific shoe brand I continued my search at DSW hoping to score! No…read moreluck, and the hunt continues.

Large selections to choose from and very well priced. Can always count on this store to have what I…read moreneed. Customer service is always great. Store is clean and organized, easy to locate what I'm looking for

I went into this store on a Sunday afternoon. The middle aged Latina lady was beyond rude! I was…read moretreating her very politely but her attitude was so unpleasant. She talked to me like she was upset even though was conscious of being kind to her. She got bothered when I asked her to remove a security device off a Birkenstock pair of shoes. Her demeanor was so disturbing. Her approach was not nice. At the end, I kindly thanked her for her time in helping me but she did respond and address me. The Latino gentleman was much kinder and nice. Regarding the shoe selection: This shoe place has an awful collection. Their major stock was Crocs, Sketchers and old style major brands like Nike and Adidas. This was the second time I visited this store and it will be my last.

Cool spot for shoes that doesn't break the bank. Angelica the employee was really nice and helpful…read more Plus they have a spin to win wheel game to win extra. Thanks!

Really good food with short wait times also great customer service. Looking forward to going back.read more

Been some time since I had been in this place, but I. Was looking for some shoes I saw online with…read morehopes of seeing them and possibly trying them on. Didn't find the shoes and walked around browsing for potential Xmas gifts. Will return after we get Thanksgiving out of the way

Haven't gotten running shoes in awhile. Got the whole road runner experience with fitment and help…read morenarrowing down a shoe. Ended up grabbing asic nimbus's. Highly recommend this place if you need running/daily shoes

We really appreciated the service we received today at this store. Even though this is not our home…read morestore we take a gamble coming here meaning we try to avoid one associate if possible. It is appealing to visit this location due to its location but if Maria there we already know is going to be and obnoxious up sell with some odd remarks about random people. We have come to learn this tactic since her first day a few years ago. We love RR bus this really makes every store visit a 7-8 stars. I'm not saying we deserve special treatment but it is nice not having to drive 2 hours to San Diego in order to get treated within certain amount of reason. Again the associate today was great she really knew her stuff, honesty every other employee there is great but the aforementioned since day one is a sales killer. It's really an eye roller as soon as we know she there. Sorry! I've waited a while to mention this knowing it's negative but telling the truth needs to be said at times for change. Road Runner Sports has come a long way but nothing compares to the Solana B location, mow thats a store does it right! From the moment you walk in your family and if follow up is warranted, that experience, just is always just as great. We will visit Temecula again on rare occasions (If needed) as long as the atmosphere is welcoming, we just don't need the odd sales pitches and banter anymore. Kind Regards, JB. Quick note she is mentioned in the other reviews as pretentious and unprofessional tending to others after initially working with you. See I'm not making this up. Sales killer!!

Kristina is the BEST! She helps me pick out cute shoes; she's very personable and good at her work…read more I'm recommending that my family go to this location just for Kristina so she can help them pick out shoes, and now I only want to go to Kristina to shop for shoes, lol. She makes shoe shopping fun, and I quickly decide with her. Kristina has customer service and is a great person in general. Also, all the shoes are of great value. I used to buy shoes at Macy's, but no thanks, I'd rather go to this location because it's not as crowded and chaotic as the large retail stores.

Store manager needs to work on her customer service she's super rude.don't ask her anything because…read moreshe'll answer in a bad mood.

I normally don't frequent shoe stores, but happened to stop in because a friend wanted to browse…read more So glad I followed her in because I got two pairs of crocs for the price of one. These crocs I have been eyeing out for months and couldn't justify spending over $60 for ONE pair, were both marked down 50%+ that I was able to get two pairs for less. Cue my happy dance! Adrian (store manager) was really helpful and super friendly and personable which made my first visit to this location a great experience!

It shouldn't be this hard…read more On Christmas Eve I ordered shoes online and wanted to pick them up at this location. When I got there I was stopped at the door by an employee who said the store was to capacity. I told her I didn't want to go in, I was there to pick up shoes I ordered online. She said I would still have to wait. Shortly thereafter a customer came out and she told me I could stand in line. "No," I told her, "I would rather someone bring the shoes out to me." She said that I would have to go inside and wait in line. I said, "You don't have curbside?" She said, "We do but you need to pull your car up here and then call us and you will still have to wait for all these people in line." "Uh... I don't think so, but okay, what number do I call?" "You will have to wait for all of these people in line." That's when I was fed up. I raised my voice and said, "When I pull up, I don't know what number to call!" She then pointed to a sign inside the store propped up against the wall. I took a photo of it with my phone and as I started to leave she repeated, "You still have to wait for all of these people to be rung up first." I told her, "You are making something very simple very difficult for no reason." I went to my car, pulled up, called the number, a man answered the phone and in less than 5 minutes found my order and brought it to my car. --Thank you. The shoes here are overpriced and their policies are for the birds but it is a convenient location and they carry all of the name brands. I just wish the customer service could have been better. Kudos to the employee who simply brought me the shoes I had already paid for without all the hooplah.