Finally decided to check out the place with the $25 Naked Buck Boxer Briefs. The store is pretty…read morebig, with a clean layout, and huge selection of workwear and gear. The staff seems to always be friendly and helpful, making it much easier to find your way through the vast offerings. At the register you will feel the sticker shock. Unless you catch the sales that Duluth offers, you will find that their prices are...well, pricey. Most of the clothes seem pretty durable. I absolutely love my Fire Hose Jacket!

This is a fantastic clothing store!…read more I drove past Duluth golly knows maybe a thousand times but I finally came here in December'22 to try some Christmas shopping. Boy, both the store and I profited from that! I bought gifts for my wife, daughter, son and three dogs. Most of the clothing is styled as work blue collar work clothes and many are just that. Having been a sailor, welder, plumber, carpenter and electrician; these are what I like to be wearing.

I once liked shopping in this store. I've bought a few jackets, some slacks and some shoes in the…read morepast. Now the service is so poor I don't any longer. It isn't small things either. I could prattle on about on outrageous act or another but it's not worth it. JS Banks off my list. It cost me $900 to learn that lesson and all I have is one sport coat that fits great and another that will never fit me. Anyone know a better Men's Clothing Store?

Alondra helped my husband find a rental suit for our sons wedding. She was super professional and…read moreefficient. Very friendly and wonderfully helpful. Nice store with great selection.

I visited the Polo Ralph Lauren Outlet at Katy Mills on November 19, 2025 intending to make a…read morepurchase, but unfortunately the experience was very disappointing. When I asked for assistance regarding sizes and promotions, I received little to no engagement from the sales staff. The interaction felt dismissive and unwelcoming, which is not the level of service I expect from a brand like Ralph Lauren. I followed up with both store management and corporate. While an apology was eventually provided, the overall handling of the issue -- including how my initial concern was closed without resolution -- left me dissatisfied. I hope this location takes customer service more seriously moving forward.

Friendly staff, clean and organized store. Nice discounts throughout. I found exactly what I was…read morelooking for and a staff member was eager to assist me. I only wish this location provided gift wrapping or boxes. Enter near door 2 or the Cheesecake Factory and turn right.

The lazy associate left the tag on my shirt . I asked her to recheck the shirt, she said oh it's…read morethe door everyone goes off. I got home and a sensor is on the shirt . Now I have to drive a hour to get this sensor off.

Great big store with lots of great clothes. I was really disappointed with their Black Friday…read moresales, 30% off really? When others are 50% off and more. The employees are ok as far as being friendly and they don't ask you if you need help. So the customer service area can definitely improve here. It's absolutely awful. In the fitting room it says that if you need a different size to ask their staff, hmmm how? Nobody is ever at the fitting room. You just walk right in. When you come out if someone is there they don't even ask you anything. They just keep doing what they're doing. The lines are long because there is always only one person checking people out while others do nothing.

JCPenney has the WORST customer service! I placed an order and before paying, I double-checked that…read moremy address was correct (I deleted the other addresses in my account and set the one where I live now as the default). They sent my order to the address that is no longer on my account. They say that because I didn't check my email, nothing can be done and it's my fault, or that I should contact UPS.

I was a little concerned entering this JCPenneys because 2 grown men were fighting in the parking…read morelot.(I mean throwing punches- totally ridiculous) I just needed one thing from JCP. I decided to run in and get what I needed. As I was walking in another customer was letting the staff know about the issue outside. Security went outside. Since I was just getting one thing and leaving I did not stop to look at anything else. I did notice a lot of people were standing in line to pay; so that's a great sign. Also there was quite a few sale signs.

I like this store. I've never shopped at Boot Barn before, they have cute jeans for women and a ton…read moreof other things. I personally just wanted to look at the jeans and bought a few cute pairs. Great store with lots of clothes and boots to choose from. The staff was very friendly and happy to help find items for you.

Barbi found that wearing thigh high boots, from Pleaser, was getting people far too excited and not…read morealways resulting in the best outcome, so for a year there was a "Boot Ban" which was sad for me, but meant lots of extra 8 inch high heel shoes in our lives which is always great. Of course this is not that, and of course they don't sell those kinds of boots here (but they should). What they do sell are perhaps the largest array of Texas and Cowboy Style and Cowgirl too, boots, that you'll find anywhere in Greater Houston, probably anywhere in Texas. If prices or service matched the amazing selection, they might get that 5th star, but neither prices nor service are bad enough to go below 4, they're just a bit hit or miss. I do think it's a quintessentially Texas experience, and as you can see from the photo, Barbi absolutely loves it here.

Stylist David Thomas captured my son measurements for this classic duck tail tux in preparation for…read morethe attendance of a Deb Ball. Pick up was right on time!!! This location has TOP TIER gentlemen service and status. Katy Men's Wearhouse is officially our go to location for all formal, casual, & special events.

I just visited this place for my friend's wedding sake. I've never been to Men's Wearhouse so it…read morewas very exciting to me. When I walked in it was quiet yet soon after a gentleman, Branden, approached to me and helped me what I was looking for. He was very kind and helpful and now I exactly know what would be the best for my wedding pants After my dress pants, I was interested in my size for my dress shirt and again Brendan helped me through the process. Later, another friendly gentleman, Reginald, approached to me and made me feel very welcome! Twas a very nice visit and I'm coming back soon again! Cheers

Missed saying only 1 pair was delivered, not 2 as the email confirmation. Giving up on getting…read moreanything resolved!

The shop assistants had a very important conversation because they seemed very annoyed when I asked…read morefor help.

"UNPLEASANT ENCOUNTER, HUMILIATED AND DISGUSTED"…read more On 12/29/25, I was greeted, welcomed to shopping and even helped to the register with all of my items I was purchasing. It was a great shopping experience and very pleasant. An African American gentleman brought my boxes to the front as I continued shopping. Once I arrived at the register #2 @1800 from the wall(Forgot cashier name) she was the most friendly and pleasant cashier ever. She made me want to purchase the whole store. I literally purchased 7 pairs of shoes. I was all excited and trying to figure out how I can purchase more. On 1/6/26 @ 5:38pm Register 3 from the wall I choose not to mention her name was one of the most degrading, humiliating and unfortunate experiences I have ever encountered at this location. I had a receipt and original box and bag. I clearly don't even like using the race card but some things are very obvious. I stood in line and there was only one cashier. The next cashier seen the line was long and decided to come and assist her colleague. She asked for next in line. I proceeded to the register placed my bag and box on counter and requested a size 10.5 in a particular shoe. SHe pulled the box out of the bag, use the device and seen there was no size 10.5 in stock. She proceeded to tell me I will give you a refund. I am looking at the device with her and noted the 10.5 in stock online, she never once asked if I wanted her to order online, she never even looked at other locations to see if they had it in stock, her demeanor was unapproachable. I then proceeded to say Can you order the shoe? She begin processes the refund, placed the receipt in my hand and totally ignored my request. I look at receipt in my hand and said " Okay what are the next steps, I requested to order shoe" SHe makes a disgusted sound and says you want me to order it online" I was disgusted myself at this point. I requested a manager. I stepped to the side and allowed her to assist other customers. Mrs Nichelle arrived to the register she provided her side of the story to Mrs Nichelle and then the manager requested for the other cashier to assist me. As I am standing inline I noted the receipt which had placed the refund on gift cards that I disposed of in the store and no longer had. Now I am really frustrated. She never asked me how I wanted the refund. Remember in the beginning I mentioned I requested to order another size so therefore you could have used a DSW gift card, reordered shoe and used that gift card to pay for it. By this point I had to wait on Mrs Nichelle again. I decided to pay for the shoe on my own first. Mrs Nichelle spoke with customer service and they requested I call them and they would directly help me. I was frustrated but I left the store and sat in my car and customer care took care of everything. They provided me with a new gift card, I called the store back and reported everything to Mrs. Nichelle to let her know everything was taken care of. The most hurting part is being treated a certain way when you have done nothing to be treated that way. I work hard to be able to enjoy a shopping experience. Then to make matters worst I am an ELITE member which means I spend money to reach that status nothing was given to me. I will not let this ruin my experience and I would hope the cashier understand how her experience has made me feel as a person.

I'm still in the store, and have been here 45 minutes. No one came to help. The manager (glasses…read morehair in a bun) walked around with a new trainee it seems. I cannot and will not return.