This location seems to be the smaller of the Houston stores. They have a fair selection, but the…read moresizes are often picked over. There also seems to be an issue with short staffing. I always have to wait at least 5 minutes for someone to check me out.

DO NOT, I REPEAT, DO NOT GO TO THIS STORE!!! Costumer service is horrible, they don't ask if you…read moreneed something and if you ask them they almost tell you to look it up yourself!! We tried to return a tie that my husband bought at the Galleria store and we payed cash and they didn't wanted to give us the money back because the receipt had a little rip, they said they could only do a gift card! Ridiculous!!! If you can, Make the trip to the Galleria store, they are AMAZING over there, specially John, he is the best!!

This is where I have been buying all of my suits and dress shirts for the last 12 years. Their…read moreselection and service is top notch. Their products last long! They make finding the right suit and items easy and they're not pushy with their sales tactics. Their staff is knowledgeable about what goes together and they help tremendously! They have a wide selection to fit anyone's taste and their styles are trendy so you'll be in style! They have in-house tailoring if needed as well. They just make this experience easy! I especially love their tailor fit travelers edition shirts. They are wrinkle free!!!! Can't beat that! The tailor fit is best for my slim size. I hate shirts that bunch up at the waist. These are perfect!

I once liked shopping in this store. I've bought a few jackets, some slacks and some shoes in the…read morepast. Now the service is so poor I don't any longer. It isn't small things either. I could prattle on about on outrageous act or another but it's not worth it. JS Banks off my list. It cost me $900 to learn that lesson and all I have is one sport coat that fits great and another that will never fit me. Anyone know a better Men's Clothing Store?

Location: Inside Katy mills mall, next to the rain forest cafe…read more Parking: plenty Staff: we arrived at opening, everyone was very friendly. As you walk in you are being greeted. Each department section has someone to assist. Young guy I believe Yair or similar was very helpful and explained the text and email perks. We were able to save 15%more. Price: Store has great deals overall. Place is kept clean and organize with great deals. Will be coming back.

Friendly staff, clean and organized store. Nice discounts throughout. I found exactly what I was…read morelooking for and a staff member was eager to assist me. I only wish this location provided gift wrapping or boxes. Enter near door 2 or the Cheesecake Factory and turn right.

When it was announced this place was opening at Katy Mills there was an excitement in the air…read more People couldn't wait for H&M to open! Then it opened. Meh. I just don't see why people "love" this place. Yes, there are classic pieces here, but you can get classic pieces at any department store. I just don't see the big deal. I come here every time I am at the mall because I think eventually I'll see something amazing and then it will all click. Well nothing has clicked yet.

First, I was surprised to discover that customers were expected to scan and ring up their own…read moremerchandise, while the employees at the registers were only assisting with cash transactions and returns\. As I proceeded through the self\-checkout process, I noticed several pricing discrepancies: - **Slacks advertised for $19\.99** were ringing up at $44\.99, despite a sign clearly displaying the $19\.99 price\. - **Clearance pants marked $14\.99** with a clearance sticker were ringing up at $39\.99\. When I brought these discrepancies to an employee's attention, I was told there was nothing he could do because the prices were determined by the computer\. I then requested to speak with a manager\. Unfortunately, the manager's response made the situation even more frustrating\. She refused to honor the advertised $19\.99 price for the slacks\. Regarding the clearance pants, she explained that if a clearance sticker is even slightly lifted, the store will not honor the marked price\. She then stated that she would make an exception "this one time\." I found this comment extremely inappropriate and embarrassing\. It felt as though she was implying that I had somehow tampered with the clearance sticker\. I explained that the sticker was already attached to the merchandise when I selected it and that it was not something I had placed there myself\. **As a paying customer, I should not have to feel humiliated or embarrassed simply for asking a store to honor its displayed and marked prices\.** I was not requesting special treatment\. I was asking to pay the prices that were advertised to me while shopping\. What disappointed me most was not just the pricing discrepancies but the lack of professionalism, accountability, and respect shown when I attempted to resolve them\. I understand that pricing errors can happen\. However, the way employees and management handle those situations makes a significant difference in the customer experience\. This experience has left such a negative impression that I have decided not to return to this H&M location\. I would appreciate H&M Corporate reviewing this incident, particularly the store's pricing practices, its handling of clearance merchandise, and the customer service training provided to management\. Customers should be able to shop with confidence that advertised prices will be honored and that they will be treated with dignity and respect when raising legitimate concerns

I was a little concerned entering this JCPenneys because 2 grown men were fighting in the parking…read morelot.(I mean throwing punches- totally ridiculous) I just needed one thing from JCP. I decided to run in and get what I needed. As I was walking in another customer was letting the staff know about the issue outside. Security went outside. Since I was just getting one thing and leaving I did not stop to look at anything else. I did notice a lot of people were standing in line to pay; so that's a great sign. Also there was quite a few sale signs.

JCPenney has the WORST customer service! I placed an order and before paying, I double-checked that…read moremy address was correct (I deleted the other addresses in my account and set the one where I live now as the default). They sent my order to the address that is no longer on my account. They say that because I didn't check my email, nothing can be done and it's my fault, or that I should contact UPS.

Barbi found that wearing thigh high boots, from Pleaser, was getting people far too excited and not…read morealways resulting in the best outcome, so for a year there was a "Boot Ban" which was sad for me, but meant lots of extra 8 inch high heel shoes in our lives which is always great. Of course this is not that, and of course they don't sell those kinds of boots here (but they should). What they do sell are perhaps the largest array of Texas and Cowboy Style and Cowgirl too, boots, that you'll find anywhere in Greater Houston, probably anywhere in Texas. If prices or service matched the amazing selection, they might get that 5th star, but neither prices nor service are bad enough to go below 4, they're just a bit hit or miss. I do think it's a quintessentially Texas experience, and as you can see from the photo, Barbi absolutely loves it here.

I like this store. I've never shopped at Boot Barn before, they have cute jeans for women and a ton…read moreof other things. I personally just wanted to look at the jeans and bought a few cute pairs. Great store with lots of clothes and boots to choose from. The staff was very friendly and happy to help find items for you.

Last week the service was mediocre. Couldn't tell you who helped us but their measurements and…read morealterations were completely off. Had to go back today to get suit fixed and Reggie and another gentleman (didn't get his name, has long dreads) went above and beyond to get my fiancés suit fixed!

Stylist David Thomas captured my son measurements for this classic duck tail tux in preparation for…read morethe attendance of a Deb Ball. Pick up was right on time!!! This location has TOP TIER gentlemen service and status. Katy Men's Wearhouse is officially our go to location for all formal, casual, & special events.

Missed saying only 1 pair was delivered, not 2 as the email confirmation. Giving up on getting…read moreanything resolved!

The shop assistants had a very important conversation because they seemed very annoyed when I asked…read morefor help.

I stopped by this store with my boyfriend and it was honestly such a blast. I bought a one piece…read moreblind box and we won a lot of plushies from the claw machines in the back of the store. The service was great Aubrey and Ana (I hope I remember there names correctly!) were really nice. Everything is so cute! I'm definitely going back soon. They have a ton of blind boxes and cute little merch for anime fans like myself.

ok wow, this place is so cool and has so many fun things! I…read morefound a great selection and was able to pick out gifts for all my friends. I opted for a few self-care gifts and there was a good selection between soft plushy items and beauty items. The staff was very helpful, greeted me on my way in, checked in while I was shopping, and was helpful during check out. I purchased quite a few items with a reasonable total price. I definitely recommend.