Showing up on time and picking me up afterwards! I've waited…read moretwo hours for rides. They need to show up on to me and be more reliable

My husband uses this service; Medicaid ought to sue the people responsible for how poorly this…read morecompany is run. Everything is in total disarray--in the middle of this heatwave, we've been waiting for transportation since 12:20 PM And the driver arrived at 2:27 pm

Loved my driver Marcello, really nice guy and on top of it. Their prices are so fair. My whole…read morefamily used him after I did.

The dispatchers are rude. They hang-up on you. They are not accommodating. DO NOT USE THEM!!!…read more They need to be put out of business.

I was a driver for Senior Ride Transportation for almost 3 years and I loved doing my job…read more.. Helping people is at the core of what they do. As an ex dirt bike racer I assure you I know a thing or two about injuries and pain. All the drivers and employees show the customers great care. I went above and beyond to encourage my patients on the way home. Those of the Faith I even prayed with, over, and for. Everyone from Mgmt, to dispatch, to the techs who service the vehicles and kept them up n running gives it their all. From a former insider it's clear why Senior Ride is the BIG DAWG in the medical ambulette transportation field in NY.

I worked here as a CDL driver with over 10 years of experience, and this was one of the worst jobs…read moreI've had. The manager, Jesus, is unprofessional--gets sarcastic instead of solving problems, calls drivers "bro," "dude" and expects us to take broken buses to the mechanic ourselves. Buses are constantly in bad shape--AC doesn't work, lifts break, and they're always dirty. Passengers complain, but nothing changes. PTO is a mess too--every time I didn't feel well, it turned into a big issue, even though I always worked overtime when asked. After I quit, they didn't even direct deposit my last paycheck--they mailed it without warning. That tells you everything about how this company treats its workers. If you're thinking of working here, don't. Read the reviews. It's not a serious or respectful place.

My sister and I had to maneuver our mother to the ER (non-emergency/ 911). We are not from the…read morelocal and so just started searching local companies. How extremely fortunate we found Green Trips! The dispatcher was knowledgeable, quick and professional. Within 30 minutes our wonderful driver, John, arrived. He was courteous, helpful and kind as he helped us get my wheelchair bound mother down 15 exterior steps. Highly recommend - thank you Green Trips!

With less than one day's notice, Peter and John at Green Trips help orchestrate a pickup and two…read moredifferent medical drop offs with a final return for my mother and her aide. The driver was on time, helpful in getting her wheelchair in the vehicle and courteous. I would not hesitate to use them again.

The professionalism in service is top tier I look forward to working with kasme in the future for…read moreall logistics med transportation in the future!!

From the owner: We specialize in the transportation of medical supplies equipment and etc. read more

They have a very nasty girl working there that hangs up on the customers! Also they send very old…read morecars that breakdown in the middle of the trip and you get stuck without anyway to get to your destination! I would not recommend them! They're very unpredictable and unprofessional!

Called a cab for my mother and instead of the person trying to let me know the last 4 of the…read morelicense plates and time. Just give me time rushing me off as if people still call them in and don't really use Uber or Lyft. Just for the damn driver to go to the wrong address and not call to confirm that he was near

Date: 07/01/2026 Dear Sir/ Madam,…read moreGood Evening. I am a patient of NOVO Dialysis, 214-70 Jamaica Avenue, Queens Village, NY 11428 which is located at main street of Key Food, TD Bank & Besides Dollar Tree not under the LIRR Train Line. I repeat most Drivers do not have updated Google Map and they use old version of Software and lost their way to NOVO Dialysis center. That is why I have to mention it for the delaying in drop up services on last Saturday. It should take a note that I have dialysis on Tuesday, Thirsday & Saturday per week at 9:00 AM pick up time & 1:30 PM dropping time. The Pick Up address is Alvista Tower 7P, 147 36, 94th Ave. Jamaica, NY 11435 N.B.:- You should maintain the pick up time according to dialysis center's fixing time to continue dialysis starting time accurately due to three & quarter to four hours dialysis period per patient. If you fixing for drop time 1:30 PM within next 15 minutes of. dialysis dressing & last weight check up on exit point of Dialysis center. It is normal. Please do not take advantage of time on your side half an hour as there is a gap of one hour for appointment time to time in case of normal patients visiting for primary care doctor or even eye doctor. In case of Dialysis all paients are needing special care and handling of patients. I have checked your web page and you have shown the case of dialysis patient face smart transport by availing Along Medical Service. I appreciate it if everything goes on schedule. One dialysis patient has to sit on chair and getting treatment on Kidney Failure and became tired. I'm anxious on your service and schedule time including fixing the location of dialysis center. if necessary I can add picture of front view of the dialysis center and wrong place of address located by driver of Hired Taxi or ever Your cooperation in this matter is highly solicited. Thanking you. GK Jafarullah Cell: +1(917)975-5820 (iPhone Apple ProMax) I want to receive all message & drivers movements & locations before five minutes ahead of arrival for pick up & drop centers respectively.

This is the worst transportation ever literally the worst they are never ontime and they lie about…read morewhen they said they send out a car to pick you up if they had zero ratings that's what I would put

The worst car service, on the planet. The most inexperienced cabbies that do not know any singular…read moreshortcut that exists. They seem to be running a little stupid game that is claiming they are downstairs/outside but not around at all. You cannot even reach the actual driver just customer service idiots who don't speak any English and assume everyone understands Spanish. Everything is always 1 minute 1 minute but they arrive 20 minutes later causing you to be late taking someone to school or an appointment or to work. Then they have the nerve to curse you out over the phone. The dirtiest cabs ever my shirt was dirty and stained from one female drivers cab. If you want baboon and monkey service look no further. Kiss car service kiss my fcking ass!!!!

I had the worst experience ever today for this car service that I never ever had before. First, the…read moredriver took a wrong turn and I couldn't locate him until a few minutes later! He then blamed it on the GPS when in front of my house, the numbers can be seen from a distance. As soon as I get into the vehicle, there were cases of Polish Spring Water and a driver's seat for me to sit on! The driver then demanded payment upfront or the car wouldn't move!. I NEVER, EVER had to do this but if the base state that this is their policy, I would have gladly complied. The driver treated me like a thug or a recently released criminal as I wanted to rip him off! I probably will never use this service along with several family members, friends, colleagues and about 50 other people I have referred to them in the past!!!

Super service, great communication! I had to reschedule and change location - it was no problem for…read morethem AND they waited forever for my Aunt snd helped with her luggage.

This is the worst company! I booked a $600 one way ride to a hospital with a bed. They canceled the…read moreride about an hour before and I had to switch to a wheelchair ride. That ride came 45 minutes late! The wheelchair didn't have the foot pedals on so the elderly passenger had to keep her feet up. Then the wheelchair lift didn't work properly in the van. We were late to our hospital procedure. Would have been better off in an uber! Tried to get a credit and they wouldn't call me back. Find someone reliable if you need medical transport!