This is the worst dutch bros experience I have ever had. They made all four of our drinks wrong. Refused to put a kids smoothie into two cups (something we always get at our usual store), and they automatically added a tip for themselves and then awkwardly asked if the amount they entered was ok. read more

Dutch Bros Coffee - Aftershock - Coffee & Tea Near Me - Red Bluff, California

No food, just a large hot latte to keep me awake as I was to arrive home around midnight and had 3 hours left to drive. My son works for a Sacramento Dutch Bros franchise and we have a corporate stand within a quarter mile. To say we are frequent customers would not be accurate, more like "occasional". This is the first stand I've visited at which the staff at the window was not engaging. Every previous DB experience has involved a gregarious, curious, polite, professional and friendly customer service Individual at the window. To be fair, I was looking at my phone, so perhaps they didn't want to intrude. The latte was very well crafted. DB seems to be avoiding the ubiquitous tip culture. They just run my card and do not offer the option. I know most those youngsters are in it for the tips. Best to bring cash or let them know you want to tip when paying by card. I just drove through l, so no ambiance to detail. read more

Dutch Bros Coffee - No chat, all business. - Coffee & Tea Near Me - Red Bluff, California

For some reason they consistently put the ice in last at this location. Sounds like a small thing but attention to detail on an iced drink matters. Why? Well, every drink I get is basically room temp until it's half finished. Straws work from the bottom up, people! Please get a note to them on how big of a difference this makes. read more

Absolutely awful experience with the employee's, my card was declined simply because I didn't have the funds in the right location in my bank. When I pull up to the window I hear all the employee's conversing and giggling, mentioning "they're card declined," when they could've just asked me again to do the transaction. And when they finally did ask me, it was really backhanded. I would recommend going to Antelope, or even going to Corning, or Anderson for a Dutch, and not go to Main Street Dutch Bro's in Red Bluff. read more

This is consistently the worst Dutch in this entire area. I work 3 blocks away, and I still normally drive all the way to the other side of town to go to the Antelope Dutch because they're the best, and actually care if you get a good drink. I have gotten a Salted Caramel Protein Latte a few times a week since they introduced them. I know what they're supposed to taste like. Every time I get one from here, it tastes like black coffee with milk. No sweetness, no caramel drizzle. Nothing. It got to the point that when I started coming to the Main St. location, I asked for extra caramel drizzle just to ensure that I actually got the caramel drizzle the drink is SUPPOSED to have. So today, I'm in a hurry. I don't have time to go all the way to the Antelope location, so I settle for Main. I order it exactly the same way I always do with extra caramel drizzle. Not a single drop of caramel in the cup. They gave me ZERO. I will never go to this location again. If I'm spending my hard-earned money on a $9 drink, you should be making it the way I ask for it. I'm incredibly tired of paying that kind of money for a drink that tastes awful. If you have the time, go to the Antelope location. They actually make the drinks the correct way, and the employees are all WAY nicer. read more

Dutch Bros Coffee - Do you see extra caramel drizzle in this cup? No. - Coffee & Tea Near Me - Red Bluff, California

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We have two Dutch Bros location here in Red Bluff and they both seem to be busy all the time with a line of cars waiting to get their fill of , well... whatever they order. This location is located at the sort of south end of town towards the Raley's store. I want some coffee and so I just decided to come here, cause I just happen to be here, instead of driving over to the Starbucks. Lucky, the line wasn't too long and I just ordered a black coffee, cause that's all I need. No cappo-late half shot of espresso ding a ling drink for me ... just gimme my coffee! Oh WOW, holy begezes ... my first sip ... this sure doesn't taste like the coffee I was expecting. I mean it wasn't like spit it out bad ... but the flavor was coffee with I think chocolate of something. Not my flavor for sure ... damn, I'm passing on Dutch Bros in the future ...... I just don't get what all the people see in this. read more

Dutch Bros Coffee - Line of cars - Coffee & Tea Near Me - Red Bluff, California

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I would like to suggest customers service training. I went by to get a drink and the barista at the window was so incredibly rude with an aggressive tone. She yelled my total at me then was frustrated when she couldn't find my order so didn't say anything to her until she reach out of the window and to get her tips and began yelling about how everyone was being hella rude. That's when I spoke up and let her know she was being hella rude and she's at the window. Didn't apologize or seem the least bit apologetic. I understand everyone has bad days but yelling at people for no reason is uncalled for. She was the young lady dressed as a pumpkin on Halloween around noon time. Nothing against her she just needs extra training read more

My grandmother went to this stand today to get her birthday drink and they completely ruined her day. She had the app with the free drink and they did not honor it and argued with her, making her pay. I would understand if she didn't have the free drink but she did and to sit there and tell her that you don't care if she has it or not is nuts and to make her cry isn't okay. Maybe you guys should get some better employees who aren't mean teenagers! Extremely disappointing that you guys as owners are okay with your employees acting this way to your paying customers. read more

We found out this company is Oregon grown business on our last day stay in Oregon. Our first try is a small unit with a long line drive through waiting , thus is our first time we have no idea what to order , the person take order ahead is very nice and patient, we still can't make a decision so we park and walk to order Their coffee taste good , a bit too sweet One is camerizer one is campout freezer after we drink each other's then we can't figure out which is which ...... Anyway , if we see them in Southern California we will support them again read more

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2 drive through lanes and one is always closed and the other always has a line wrapping through the parking lot. what is the point in having 2 damn lanes if your not going to use them!!! my home made coffee keeps tasting better and better every time one of your locations screwed the pooch! Now day number 2 AND BOTH LANES ARE BLOCKED FORCING PEOPLE TO WALK UP!!! read more

Dutch Bros Coffee - BOTH DRIVE THROUGH LANES BLOCKED FORCING PEOPLE TO WALK UP!! DUTCH BRO YOU NEED TO DO BETTER - Coffee & Tea Near Me - Red Bluff, California

We frequently go to the location on Antelope Blvd. in Red Bluff. The service and product are usually excellent but I'm going to give a little rant to the young lady who sold me two drinks this morning. The server will usually ask if I want to pay with the app & if the tip amount is ok. I always respond with a yes and will usually get a thank you or a word of appreciation but this morning nothing. Maybe I'm too old school but when I spend nearly $14.00 for two drinks and leave a generous tip I do expect a thank you. I didn't say anything at the time as I knew it wouldn't have been pleasant but I'll be prepared for my next visit. Highly disappointed. read more

It's a really shitty location. The parking lot it's located in is absolutely monstrous for absolutely no reason as nothing there is ever busy, but Dutch Brothers put themselves in the worst possible location in that parking lot. Super cramped and leaving it sucks, as they don't give you any room to maneuver as you exit. It's really strange! They are almost always 3 to 10 cars behind, so I don't know why they are so slow. My son and I frequent about 5 to 7 Dutch Brothers within this County and connecting counties, and this is definitely one of the slowest locations for some reason. Regarding our order wrong, so that's extra annoying considering the wait times are usually ridiculous. read more

Their coffee is one of the best coffees I ever had so that is a A+ Everyone was nice to me and my family to. read more

Drinks overly sweet. Must make a very good coffee as they were people in the drive through. As for me, it was ok.

Horrible staff. Roaches everywhere inside the stand. Wait time is ridiculous, especially when every other stand I go to is very fast. Kids running the stand with zero interest in customer interaction. Drinks aren't made with care or to db standard. Ridiculous customer service. The photo attached was taken at 7:17a.. I had extra time in my morning and waited to see how long this would take. Doesn't it sound ridiculous when I tell you the white truck didn't make it to the window until 7:31a?? Manager of the stand doesn't seem like a team player either. If I could rate it lower than 1 star I would. New management and owners may be able to save their reputation here in town. read more

Dutch Bros Coffee - the line... - Coffee & Tea Near Me - Red Bluff, California

Every time I travel north and back home we always manage to stop by this particular location. Service has always been 5 stars. On every visit the staff has always been very friendly and professional. The coffee is great. There is always a line in the drive thru but it moves very quickly which shows their efficiency. I always get a puppuccino and an annihilator. Sometimes an americano. Prices are reasonable. I need a Dutch bros closer to the Sf Bay Area. read more

Dutch Bros Coffee - Waiting for the puppaccino - Coffee & Tea Near Me - Red Bluff, California

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Love the drinks and service here!!! I always order a chai tea (Christmas Morning being my favorite) and the workers are always friendly and looking like their having a great time! Drive-thru line is pretty quick too read more

This location is depressingly slow. If you have any plans within the hour don't go here it's be faster to go across town. The service was embarrassingly unfriendly. I do not suggest this Dutch Bros. read more

Drinks are fine but the wait is always ridiculous, it takes them like 7 minutes or longer per car like this is a restaurant. They also almost never come out and take orders, you have to wait until you get to the window. read more

Whenever I travel up North I always get a Dutch bros. My go to is the Cotton Candy Frost large with whipped cream. read more

Dutch Bros Coffee - Cotton Candy Frost large with whip - Coffee & Tea Near Me - Red Bluff, California

TLDR; AMAZING service, free drinks for first timers, love the sippy lids, delicious chocolate chip muffin tops, Golden Eagle was a little too sweet and milky for my taste but parents enjoyed it, would come back. We stopped by for some coffee as we were heading out of Lassen National Park. We were greeted by a wonderful staffer who was taking our orders outside at the drive thru. I'm bummed that I didn't get her name because she was so sweet and so helpful! We told her it was our first time at Dutch Bros Coffee and we were looking for some recommendations. She recommended the Golden Eagle, which is a coffee with vanilla, caramel, with caramel drizzle. We were sold by the time she finished describing the drink. We also got an Americano iced coffee and their chocolate chip muffin top. What made this coffee run even more amazing was that she told us that the coffees were on the house since it was our first time - what a surprise! We paid for our muffins and we were on our way. The coffee was a little too sweet and creamy for my taste but my parents enjoyed it. The chocolate chip muffin top was delicious. It paired incredibly well with the coffee and was the perfect amount of sweet. Would definitely come back and try out other drinks and pastries! read more

Waited in the line for 15 minutes before start of shift and turns out it was closed even though online says it was open, so frustrating and made me late to work. Also had a gift card when I went a second time and the system was broken, went again a couple days later and still broken, sorry but not going back to this Dutch again! read more

I've been to many dutch bros stands and I love the service and love I get at all of them...except this one in red bluff. I've come here probably 10+ times over the last 4 or 5 years and the service is less than one star, every time I go...hoping the staff has improved. This time, all of our drinks were wrong, when I asked for my soft top (that I ordered) to be added, the girl snapped at me saying it wasn't on the order but she'd add it as she snatched the drink out of my hand. After that she turned around and started screaming at another employee. Every time I come to this stand...the employees are rude, lifeless, and don't seem very enthusiastic to help you (which is not what Dutch bros creed expects of people). Management really needs to step it up with this stand, it makes me sad that this is how things are here. read more

My favorite place to get coffee. Love this place so much! The 911 is definitely my favorite that added shot of espresso is always a must! That's Dutch Bros team for making my visit with it! read more

Dutch Bros Coffee - Coffee & Tea Near Me - Red Bluff, California

Dutch is awesome! Nice staff that always are friendly from order taker to order pickup, great coffee and many drink options.

I am in Red Bluff 3-4 times a month and come for the same thing every time (everywhere). Customer service wise this is the least friendliest location I've been to EVER (especially compared to the Oroville location where I live). They lack enthusiasm and are usually not friendly nor smiling, don't greet folks with the standards we've grown used to from DB Employees. Drink wise is even worse. I get the SAME hand blended sugar free drink always, made with heavy whip. This location is always a different consistency that others and I've never got one without large chunks of ice, to the point I ended up asking them to blend it again today. I have had Other locations (several others actually) educate me, bcuz there is just no comparison and it's clear I'm getting charged for a carburetor with heavy whip, but they are using a milk or their sugar free milk. It's always very icy and half the drink has to be eaten with a spoon. The consistency of whip is very different, it's clear I'm not getting what I'm ordering and I really down know who to speak to about it but it's quite irritating when that is you coffee drink of choice and you rely on it when you're in town and order it regularly so you're very aware when it's not made correctly. read more

Yep. I'm with Michelle M. who said it takes just one visit to flip one's opinion. Let me start by saying I LOVE Dutch Bros. Rather, I love DB Napa, Orland, and Redding. We have been to the Red Bluff location a few times, with no issues that I recall, but nothing stellar, either. We will never return to that location. We always order the same thing: a large triple Carmelizer for me (quad shots make me hear colors) and a large black iced tea with easy ice for my wife. When the employee handed my wife her tea, she noticed the cup was not full, and handed it back so they could take care of it. The employee explained that they would have to charge 50 cents for a "top off," since it was easy ice. We both balked, and they went ahead and filled it at no charge, noting that different franchises have different rules. And they did not deduct for the missing shot in my drink, either, as they clearly have been doing at the locations we love. (Our order is always $7. Today it was $7.25.) Penny pinching is a surefire way to minimize profits; you can hold a lot more with an open hand. To the Red Bluff baristas: I'm sure you thought you were signing on with a cool company, and in some places, this is true. (Napa rocks!) My 2016 wish for you is a new position at Starbucks, where they know how to take care of people. read more

Dutch Bros Coffee - The extra .50 to fill up your iced tea, and the .25 for the shot you had us leave out, that is. - Coffee & Tea Near Me - Red Bluff, California

I ordered a medium rebel and then a large ice water for my very pregnant sister and my total came out to $8.10 so I was charged $2.15 for the ice water. I always go to the Anderson location and they have never charged me for water. read more

So stopped by to get our morning caffeine. Have more then enough points on their new app for 2 free drinks. The employees decide that it's a good idea to argue with me that I don't. To lay it out I have over 700 points. It takes 325 for a free large drink. Maybe since they are all teenagers in there they should either have an adult to supervise them or at the very least a calculator since they probably only know how to use common core mathematics. The argument was that 325x2 doesn't equal 700 points, that we don't have enough points for a few drink. We will not be returning to this Dutch bros. They also didn't give us our entire order and we had to ask for our other drink. read more

I am really disappointed in this location. I guess some people around here do not care, but I was really disappointed to see the girl preparing my drink with the mask around her neck and then her touching her nose and then proceeded to touch my cup. Right now is not the time for this type of behavior. Actually it shouldn't even matter about COVID-19, you should never touch your nose and then touch your customers cup. read more

I love Dutch bros, I have loved them for years locations as far as Santa Rosa, Dixon, Sacramento, Woodland even closer Chico all really 5 star quality............hugely loyal until this location. I was shocked when I first experienced the not so good service and somehow lacking in flavor drinks this location tends to put out. I have tried to go back for some favorite mixes but have been so badly disappointed, I would rather go to the starbucks where the service is a lot nicer...........sorry dutch bros you only get my money when I am out of Red Bluff. read more

I first discovered Dutch Bros. when I lived in Arizona. Now that I live in San Francisco, I make it a point to stop at one anytime I see one. This location has been on rotation on my way to and from Redding, and they are always friendly (as is every location) and consistent. My go to order is the iced Annihilator, half sweet - try it! The double drive through is another plus. read more

Dutch Bros Coffee - Iced Annihilator - Coffee & Tea Near Me - Red Bluff, California

Friendly staff & easy to find . They have two windows so lines move quickly Price is reasonable too read more

Worst service ever I ordered an Iced Carmel Americano with creamer and Carmel drizzle in the cup pretty simple if you ask me. they only have one open line the girl taking my order must have been new or something she looked a bit lost. I waited about 12 minutes. there was another girl who would run out of the back door and bring out drinks for cars behind me. the moment I got to the window they didn't greet me they didn't even acknowledge me till minutes after. they made my drink wrong twice and at the end they just handed me the same wrong drink and added a Splash of the creamer and didn't even add Carmel in it.. read more

Visited this location may I start off with WOW! What an amazing team!!! What an awesome an awesome team this afternoon. The vibes were great super friendly and accommodating! First time coming to this spot as we've heard of it before and have been wanting to come here. Our experience wasn't one bit short of amazing. The young lady who took our order was very patient and nice suggested what we'd like based on our preferences of flavors. Starbucks needs to learn a thing or two from this establishment. It's small and cute however it has one powerhouse of a team. Our cashier noticed we had pups and offered a puppaccino very sweet of him. Wish I would've asked for names! But anyway we see you, good job guys! We'll be coming back sooner than later! Lots of love to you all from the Angelinos! read more

I love dutch coffee because of their great coffee and super nice staff, its my go to coffee shop wherever there is one! read more

Dutch Bros Coffee - Coffee & Tea Near Me - Red Bluff, California

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Yesterday morning went to go get coffee...the two employees are amazing nothing bad to say about them but the manager is horrible...not only does she treat her employees like shit but her customer service is horrible I don't no how she is even manager...we were trying to buy a coffee we had a hundred dollar bill there was more than enough money in the draw to break it but the employee forgot to ring are coffee up so she had to go back and do it then the manager stopped her and look at us and said she didn't have enough change to go somewhere and break it and come back the employee showed her there was more than enough but still insisted on us to leave well then we told her we had a card to pay with I stead she almost refused us but after a couple of mins bitching they rang us up after wards while making the coffee the manager asked us if we would like everything in the coffee like isn't that the reason you buy special coffees to get everything you pay for...I will not return to this place as long as that girl is the manager infact I will boycott dutch bros until she's gets fired sry I've been coming to this one since it open and would be ashamed to lose biz ....this review is for the main street dutch bros by the way read more

Today was my first time at a Dutch Bros and I was impressed! The "bros" were Hella upbeat and had great energy, not to mention the coffee is awesome. As a barista myself, I was most excited about their hand tamping the shots; a sign of a true coffee shop. Open one up near San Francisco and ill be driving thru all day!! Thanks for the great drinks guys!! read more

These two Dutch Bros. Have the crappiest drinks ever made. We have stopped several times and repeatedly have gotten crappy drinks. The staff is also very discourteous. They act as if they are doing you a favor by waiting on you. Their rating should be minus 5. read more

My Beautiful Blessing today. I went to Dutch Bros. for a chai tea after shopping where young kids were collecting groceries for the Camp Fire folks. Touched my heart after all the loss and suffering, here comes this lovely young woman at Dutch Bros. on Main in Red Bluff Ca. She took my order then went in the back and brought out my drink. I tried to tell her it was a bright spot in my day. The tears began to flow and she ask if I was ok. I said just emotional after all the fire stories. She ask if she could pray with me. I said yes, she leaned down by my car held my hand and said the most heartfelt prayer of healing, hope, and love for everyone affected by this fire. It was one of the most Beautiful Blessing I have ever received. I pulled myself together enough to ask her name. I'm going there again to hug her and tell her how much her kindness touched and helped my heart feel healing, hope, and love. I was truly BLESSED today. read more