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Durham Auto Center

4.0 (2 reviews)

Services - Durham Auto Center

Auto maintenance

Auto repairs

Routine automotive maintenance

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10 years ago

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14 years ago

always get my emisions done for me when i need it! hard to understand owner a little bit, but will still go there every 2 yrs!

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Computer Tune & Lube - CLEAN & WELL LIT WAITING ROOM

Computer Tune & Lube

(58 reviews)

Oil change. Polite speedy and professional. Will be back…read more again. Reasonably priced as well

I have been doing business with this company for a few years…read morenow with my Jeep Grand Cherokee. A few weeks ago, my Jeep engine light started to flash on my way back from my son's basketball game. It got the point where my gas pedal was on the floor and I couldn't accelerate at all. I called Computer Tune and Lube and Dan, the owner, told me to drive it straight to their shop. So I did, and he said he'll have his team take a look and give me a call. Gave me a loaner (2010 Toyota corolla, that sounded worse than my Jeep). Told me not to drive it on Monday (day of the blizzard). With a quarter tank of gas and the way it sounded I just drove it home. Within a few hours I got a call from Dan. He explained that "fuel started to leak on my exhaust tank, which caused my catallactic converter, radiator, temp gauge, etc to not work properly and he'll have his guy start tonight if I give the okay. He told me it would be around $3,800 plus tax for everything. I felt EXTREMELY pressured. I told him to let me talk to my husband and I'll give you a call back. He said, "I'm leaving for the day, and so will my guy unless you give me the okay to go ahead. Otherwise, I can't get to working on your car for another week or so." So I did give the go ahead since I needed my Jeep fixed soon with 6 kids and activities and sports going on next week. Fast forward to last week, I picked up my car on Wednesday and paid in full the $4,267.28. The invoice was 2 pages long! Dan even said " you got a lot of life left in that Jeep. My brother pays over $1,300 for his new jeep, so no need to get a new car anytime soon" Well, yeah especially since I just put $4,000 into it. On Saturday, I drove my jeep on the highway it started to flash with the engine light again. Then my temperature gauge went all the way up to "H." And then it went right back down to "C." Thought it was a fluke so drove it home. On my street, I could barely accelerate and it started to smoke. After getting a second opinion, from another mechanic, they told me this is the shops fault. He said "you just paid to have your radiator replaced which is what cools your engine and prevents it from overheating. See if they can take a look at it free of charge since they caused it." On Monday, I went in person to talk to Dan and see if he could resolve this. He told me that it's my "fault I drove it. I would have to bring it back in the shop and he'd look at it and if it's on them, they would fix it otherwise I would pay for the tow and all other costs associated with it." I told him my jeep never overheated in the past and I just got my radiator fixed from your team and now my engine overheats. He says "it's an old car and has a lot of issues." I felt scammed and didn't trust him after that. I contacted the BBB and decided to write this review to warn others, especially women. His shop caused my jeep to overheat and now after $4,000+ of repairs I can't even drive it. It's NEVER overheated before and I just paid for all those parts to be replaced and then my car overheats and he won't even look at it free of charge? Women, moms, beware, this guy takes FULL ADVANTAGE.

Personal Auto Care Service Center

Personal Auto Care Service Center

(34 reviews)

If you don't DIY, or want to be over charged,…read morePick Personal Auto Care. They're a AAA approved repair shop. I got a 24 month warranty And a 10% discount off the repair cost of my last service. That saved me hundreds, from the National chains, and thousands from the dealer. John Christopher

People working there were very nice. Unfortunately they turned out to be dishonest…read more Brought my vehicle there because of a broken hoodlabs cable. Easy to get the hood open with the right tool which turned out to be a very long screwdriver. Once they open the hood which I assume took about 10 minutes I had asked them to install the cable that I provided. Shortly after they started working on it I received the call telling me that the table I provided was too short. And that they could get a new cable for the price of $95 plus labor for installation. Since I only paid $15 for part I provided I've decided they were overcharging me and sold them no. I would order another one and install it myself as I know it's not a difficult job. So I go to get my car and they give me a bill for $161. Ended up ordering another cable from a different supplier. The next day when I had some time I looked at both the cables and realized that they were the same size. Meaning that the cable I ordered because they basically lied to me I was not needed. I installed the cable that I had given them and they told me was incorrect and it worked perfectly. Now I have to return the one that I ordered because of what they told me. So they ended up charging me the full hour it would have taken to open the hood and install the new cable.

Durham Auto Center - autorepair - Updated May 2026

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